Quest for Quality Awards Recognize Top Logistics Firms

Quest for Quality Awards Recognize Top Logistics Firms

The 42nd Quest for Quality Awards recognized 160 logistics service providers for outstanding performance. Based on customer satisfaction, the award evaluates key metrics including on-time delivery, value, information technology, customer service, and equipment & operations. Through weighted assessments, top performers are selected in various categories, setting a benchmark for excellence in the logistics industry and encouraging companies to continuously improve service levels. The awards highlight the importance of consistent quality and customer-centric approaches in the competitive logistics landscape.

01/17/2026 Logistics Industry Insights
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Kyushu Logistics Expands Crossborder Ecommerce Services

Kyushu Logistics Expands Crossborder Ecommerce Services

Jiuzhou International Logistics specializes in cross-border e-commerce logistics services, offering international express, dedicated line small packages, postal small packages, overseas warehousing, and sea/air freight. With a professional team, extensive channels, and a quality assurance system, they provide efficient and secure international delivery solutions for cross-border e-commerce businesses. Their services cover major global markets, offering comprehensive after-sales support and a flexible pick-up network. Jiuzhou International Logistics is a reliable logistics partner for cross-border e-commerce businesses to consider.

12/31/2025 Logistics
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Amazons Seller Program Sparks Debate Over Effectiveness

Amazons Seller Program Sparks Debate Over Effectiveness

Amazon launched the "Account Health Assurance" program to protect eligible sellers from account deactivation due to policy violations. However, the program has high requirements and Amazon retains the final interpretation, leading sellers to question its true "immunity." This presents both opportunities and challenges for appeal service providers. Sellers should be rational and proactively improve store performance to adapt to Amazon's policy changes. This program aims to provide a safety net, but sellers need to focus on maintaining good standing to truly benefit and avoid relying solely on the assurance.

12/30/2025 Logistics Industry Insights
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Global Container Shipping Service Quality Plummets to Historic Lows

Global Container Shipping Service Quality Plummets to Historic Lows

The quality of global container shipping services has sharply declined, with on-time performance dropping to 56%, posing significant challenges for shipping companies. Routes from Asia to the U.S. have shown particularly poor results, with record-low on-time rates leading to shipper dissatisfaction. The rise in trade volume due to global economic recovery has exacerbated capacity constraints and high shipping costs. The shortage of container equipment needs urgent attention, and shipping companies must improve transparency and service quality to alleviate pressure on customers.

10/29/2020 Logistics Industry Insights
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