Retailers Adopt Threestep Strategy for Postholiday Ecommerce Returns

Retailers Adopt Threestep Strategy for Postholiday Ecommerce Returns

The post-peak season surge in e-commerce returns presents challenges for retailers. This paper explores effectively managing returns by building a centralized and integrated returns management foundation, incorporating returns into peak season planning, and leveraging technology to streamline processes. These strategies aim to enhance customer satisfaction, reduce costs, and maximize the value of returned merchandise. By implementing these approaches, retailers can maintain profitability even after the peak season rush, mitigating the negative impact of increased return volumes.

01/16/2026 Logistics Industry Insights
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Flexe CEO Discusses Postpandemic Warehouse Economy Shifts

Flexe CEO Discusses Postpandemic Warehouse Economy Shifts

In an interview, Flexe CEO Karl Siebrecht discussed the challenges and opportunities facing the warehouse economy in the post-pandemic era. He highlighted that macroeconomic uncertainty, changing consumer demands, and the rise of the BOPIS model are reshaping the logistics landscape. Siebrecht emphasized the importance of flexibility for businesses, advising against long-term leases and advocating for solutions that can navigate uncertainty. He argued that adaptability is crucial for maintaining competitiveness in a rapidly evolving market environment.

01/16/2026 Logistics Industry Insights
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US Faces Infrastructure Funding and Policy Challenges Postpandemic

US Faces Infrastructure Funding and Policy Challenges Postpandemic

This article explores the challenges facing infrastructure development in the United States, including funding sources, infrastructure definitions, and evolving needs in the post-pandemic era. Experts point out that the current funding allocation methods may diminish the urgency of long-term bills, and accurate predictions of future transportation demands are crucial. The piece highlights the complexities involved in modernizing American infrastructure and ensuring its effectiveness in supporting economic recovery and future growth, particularly in a rapidly changing world.

01/21/2026 Logistics Industry Insights
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Botswana Boosts Customs Audits with WCO Assistance

Botswana Boosts Customs Audits with WCO Assistance

The World Customs Organization (WCO) conducted a Post Clearance Audit (PCA) workshop for the Botswana Unified Revenue Service (BURS) to enhance its revenue administration capabilities. This activity, part of the Swedish government-funded Sida-WCO TFCM Programme, covered topics like risk management and customs valuation. The workshop aims to assist Botswana in increasing tax revenue, combating smuggling, and promoting trade facilitation and sustainable development. It focuses on strengthening BURS's ability to effectively conduct PCA and improve overall customs control.

01/20/2026 Customs Knowledge
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Apex Technologies Automates Warehouses for Postpandemic Efficiency

Apex Technologies Automates Warehouses for Postpandemic Efficiency

Apex automation solutions help companies build low-touch smart warehouses, improving efficiency, reducing costs, and ensuring safety and convenience. In the post-pandemic era, embracing automation is an inevitable choice. This approach streamlines operations, minimizes human contact, and optimizes inventory management. By leveraging advanced technologies, businesses can create resilient and agile supply chains, better equipped to navigate future disruptions and meet evolving customer demands. Automation ensures enhanced accuracy, faster processing times, and a safer working environment for employees.

01/20/2026 Logistics Industry Insights
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Forward Air CEO Resigns Amid Omni Logistics Merger Struggles

Forward Air CEO Resigns Amid Omni Logistics Merger Struggles

Forward Air CEO Tom Schmitt has abruptly resigned, with Michael Hance appointed as interim CEO. This move is potentially linked to challenges in integrating the acquisition of Omni, suggesting a possible shift in company strategy. The sudden departure raises questions about the progress of the integration and Forward Air's future direction within the competitive logistics landscape. The company may be re-evaluating its approach to maximize synergies and address any unforeseen hurdles encountered during the post-acquisition phase.

01/20/2026 Logistics
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Postpandemic Supply Chains Adapt to New Challenges

Postpandemic Supply Chains Adapt to New Challenges

The ongoing pandemic continues to impact global supply chains, exposing their vulnerabilities while also creating opportunities such as diversification, localization, and digital transformation. Building more resilient, intelligent, and efficient supply chains will be crucial for businesses to gain a competitive advantage in the post-pandemic era. The pandemic has underscored the need for greater agility and adaptability in supply chain operations, pushing companies to invest in technologies and strategies that can withstand future disruptions and ensure business continuity.

01/19/2026 Logistics Industry Insights
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Moldova Adopts WCO Framework for Riskbased Customs Audits

Moldova Adopts WCO Framework for Riskbased Customs Audits

The World Customs Organization (WCO) held a virtual workshop on Post Clearance Audit (PCA) for Moldova, aiming to improve the country's PCA strategy and practices. The workshop emphasized risk analysis methodologies and shared practical experiences from Denmark and Germany. Participants provided positive feedback, highlighting the workshop's contribution to enhancing risk analysis capabilities within PCA strategies. This initiative is expected to further develop Moldova's PCA system, ultimately leading to a data-driven transformation of PCA in the country.

01/19/2026 Customs Knowledge
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Ecommerce Logistics Adapts to Postpandemic Parcel Market Shifts

Ecommerce Logistics Adapts to Postpandemic Parcel Market Shifts

Rick Watson, founder of RMW Commerce Consulting, provides an in-depth analysis of e-commerce logistics and the parcel market in the post-pandemic era. He dissects the competitive landscape between UPS, FedEx, and Amazon, revealing parcel rate pricing mechanisms and cost control strategies. The analysis explores last-mile challenges and potential solutions, while also forecasting future trends in e-commerce logistics. This provides e-commerce businesses with strategic insights to navigate challenges and capitalize on opportunities.

01/20/2026 Logistics Industry Insights
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Fedex Freight to Spin Off Under Smith and Martins Leadership

Fedex Freight to Spin Off Under Smith and Martins Leadership

FedEx plans to spin off its less-than-truckload (LTL) freight division into an independent publicly traded company by June 2026. John A. Smith has been appointed President and CEO, and R. Brad Martin will serve as Chairman of the Board. This move aims to unlock shareholder value, improve operational efficiency, and allow both companies to maintain commercial operations and technology collaboration. Post-separation, FedEx Freight will become a leading pure-play LTL carrier with the most extensive network.

01/20/2026 Logistics Industry Insights
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