Ebay Updates International Refund and Return Policies for Buyers

Ebay Updates International Refund and Return Policies for Buyers

This article provides a detailed interpretation of the refund process after item removal on eBay, analyzes the issue of return duties, and offers comprehensive return strategies and cross-border return precautions. It aims to help buyers and sellers better understand eBay platform rules, protect their rights and interests, and achieve a secure and enjoyable cross-border shopping experience. The guide covers key aspects of eBay's refund policies and practical tips for navigating international returns, ensuring both parties are well-informed and can resolve issues effectively.

12/30/2025 Customs Knowledge
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South Koreas Coupang Uses AI Pricing to Deter Copycat Sellers

South Koreas Coupang Uses AI Pricing to Deter Copycat Sellers

This article provides an in-depth analysis of Coupang's automatic pricing feature, covering everything from basic setup to advanced applications. It details how to leverage this functionality to counter unauthorized sellers and improve store operational efficiency. While Coupang strengthens its efforts to combat unauthorized selling, the article emphasizes the importance of sellers enhancing their own operational capabilities and mastering platform tools to navigate the intense market competition. By understanding and utilizing automatic pricing effectively, sellers can maintain competitive pricing and optimize their sales performance on Coupang.

12/30/2025 Logistics Industry Insights
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Amazon Top Seller Packable Files for Bankruptcy

Amazon Top Seller Packable Files for Bankruptcy

Top Amazon seller Packable is on the verge of bankruptcy due to failed financing, laying off over 20% of its workforce. Over-reliance on the Amazon platform, the fading pandemic dividend, a capital winter, and a strategic error of prioritizing expansion over profits are the main reasons for its downfall. This case serves as a warning to cross-border e-commerce sellers, highlighting the need for diversified channels, improved profitability, and optimized operating models. They need to focus on building sustainable businesses rather than chasing rapid growth.

12/30/2025 Logistics Industry Insights
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Pinterest Drives Instagram Growth for Brands

Pinterest Drives Instagram Growth for Brands

Effectively boost Instagram traffic and followers, achieving social media marketing goals, by leveraging Pinterest claimed accounts, content optimization, SEO, and cross-promoting videos and stories. This strategy focuses on utilizing Pinterest's visual discovery platform to drive targeted traffic to Instagram. Optimize Pinterest profiles and pins with relevant keywords and engaging visuals. Cross-promotion of Instagram content on Pinterest, particularly videos and stories, can further enhance visibility and attract a wider audience. This integrated approach maximizes the impact of both platforms for overall social media success.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Face KYC Hurdles and Negative Review Challenges

Amazon Sellers Face KYC Hurdles and Negative Review Challenges

This article delves into strategies for handling negative reviews on Amazon for new products, including identifying the nature of the reviews, adjusting variation strategies, rapidly accumulating positive reviews, and providing excellent after-sales service. It also interprets potential KYC verification requirements on Amazon US, offering advice to sellers on how to respond. The goal is to help sellers navigate crises and achieve stable and sustainable growth. By understanding these challenges and proactively implementing solutions, sellers can mitigate risks and optimize their performance on the Amazon platform.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Face Rising IP Infringement Claims Key Solutions

Amazon Sellers Face Rising IP Infringement Claims Key Solutions

Dealing with intellectual property (IP) complaints is a common challenge for Amazon sellers. This guide offers a detailed approach to resolving such issues, including understanding the complaint, engaging in proactive communication, taking necessary actions, submitting a comprehensive appeal, and seeking professional assistance when needed. The goal is to help sellers navigate these crises, safeguard their accounts, and emphasize the importance of operating with integrity on the Amazon platform. By following these steps, sellers can effectively address IP complaints and maintain a healthy and compliant business.

12/30/2025 Customs Knowledge
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Global Express Shipping Insurance and Claims Guide

Global Express Shipping Insurance and Claims Guide

Worried about the risks of international dedicated line freight? This article details the purchasing channels for international dedicated line insurance (official logistics website, online platform, direct contact with insurance companies) and the entire process of cargo damage claims (evidence retention, contacting relevant parties, material preparation, application submission, review and evaluation). It helps you avoid risks, protect your rights, and make your international freight journey more secure. Learn how to navigate the insurance landscape and effectively file claims to ensure peace of mind during international shipping.

12/30/2025 Logistics Encyclopedia
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OZON Expands to Central Asia Boosting Ecommerce for Chinese Sellers

OZON Expands to Central Asia Boosting Ecommerce for Chinese Sellers

Russian e-commerce platform OZON has opened new country sites in Armenia, Kyrgyzstan, and Azerbaijan to Chinese merchants, creating new opportunities for cross-border e-commerce. This article analyzes the market characteristics of these three countries and OZON's support policies. It also reminds sellers to pay attention to market research, product selection, logistics, customer service, and compliant operation to help Chinese sellers tap into the Central Asian market. Focus on understanding local demands and adapting strategies for success in these emerging e-commerce landscapes.

12/30/2025 Logistics
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New IATA Guidelines Address Drone Threats to Airport Security

New IATA Guidelines Address Drone Threats to Airport Security

Increasing drone intrusions pose a significant threat to airport security. This IATA expert workshop focuses on drone intrusion event classification, responsibility allocation, detection and response, counter-drone technologies, and data reporting tools, providing best practices for mitigation. IATA also offers a data exchange platform, training courses, safety reports, risk management manuals, and consulting services to comprehensively support airports in enhancing their drone safety management capabilities. This holistic approach aims to equip airports with the necessary resources to address the growing challenge of unauthorized drone activity.

12/30/2025 Logistics Industry Insights
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US Tariff Extension Spurs Crossborder Ecommerce Growth

US Tariff Extension Spurs Crossborder Ecommerce Growth

The US tariff extension to August 1st offers a temporary window of opportunity for cross-border e-commerce sellers. However, challenges like rising ocean freight rates and tight shipping capacity persist. VIOMALL, a cross-border distribution platform, leverages its local supply chain advantages to help sellers mitigate tariff risks, reduce costs, and improve fulfillment speed. VIOMALL also provides local supply chain solutions for the Russian market, assisting sellers in diversifying risks and exploring new markets. This allows businesses to navigate the complexities of global trade more effectively.

07/29/2025 Customs Knowledge
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