Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Fedex Pays 228M in Contractor Misclassification Case

Fedex Pays 228M in Contractor Misclassification Case

The $228 million FedEx settlement highlights the controversy surrounding the independent contractor model, sparking reflection on corporate employment practices, labor rights, and the industry's future. While this model can reduce costs, it may also compromise worker rights. Moving forward, the logistics industry needs to balance compliance, employee well-being, and consumer interests to achieve sustainable growth. This case underscores the need for careful consideration of the ethical and legal implications of different employment models within the evolving landscape of logistics and delivery services.

01/15/2026 Logistics
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STB Proposes US Rail Freight Reforms to Cut Shipper Costs

STB Proposes US Rail Freight Reforms to Cut Shipper Costs

The U.S. Surface Transportation Board (STB) has introduced two proposals aimed at helping rail freight users reduce costs and break the rail freight monopoly by reforming rate dispute resolution mechanisms and promoting inter-railroad competition. The proposals simplify the rate challenge process, lower the threshold for shippers to protect their rights, and consider adopting NITL's competitive switching proposal to secure more rights for shippers. These changes intend to make rate challenges more accessible and potentially increase competition among rail carriers, ultimately benefiting shippers.

01/22/2026 Logistics
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Kaytas Wins Trademark Case Bolstering Pet Nutrition Brands

Kaytas Wins Trademark Case Bolstering Pet Nutrition Brands

Guangdong Zhongchong's "Ketascade" pet nutritional products were subjected to trademark infringement through "scratch-off code sales." The company successfully defended its rights through legal channels. This case highlights the harm that "scratch-off code" chaos poses to brands and consumers. It provides a reference for brand protection in the pet nutritional product industry, emphasizing the importance of strengthening intellectual property protection, establishing a comprehensive traceability system, and actively defending rights. The aim is to build a healthy and orderly market environment.

01/23/2026 Logistics Industry Insights
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Net Vs Gross Weight Key Differences for Consumers Businesses

Net Vs Gross Weight Key Differences for Consumers Businesses

This article provides an in-depth analysis of the concepts, differences, and application scenarios of net weight and gross weight. It emphasizes their importance in consumer rights protection, fair commercial transactions, logistics efficiency, warehouse safety management, and international trade compliance. Through simple and easy-to-understand examples and techniques, it helps readers quickly distinguish between the two, thereby better safeguarding their rights and improving operational efficiency. Understanding these weights is crucial for both consumers and businesses involved in trade and logistics.

01/23/2026 Logistics Encyclopedia
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US Railroads Face Labor Disputes Supply Chain Risks

US Railroads Face Labor Disputes Supply Chain Risks

The US rail transport system faces a supply chain crisis stemming from labor rights issues. This analysis examines the challenges faced by rail workers under the Precision Scheduled Railroading (PSR) model, leading to declining service quality and supply chain disruptions. It highlights the necessity of improving labor rights and suggests enhanced collaboration between rail companies, unions, and the government to reshape rail transport. Addressing worker concerns is crucial for restoring efficiency and reliability within the rail network and mitigating its impact on the broader supply chain.

11/03/2025 Logistics Industry Insights
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WCO Workshop Enhances Namibias IP Enforcement

WCO Workshop Enhances Namibias IP Enforcement

The WCO held a workshop in Namibia to enhance intellectual property rights enforcement capabilities of Customs administrations in Eastern and Southern Africa. The workshop focused on risk management, information sharing, and the identification of counterfeit medicines. Participants explored strategies to strengthen regional cooperation and combat the trade in illicit goods that infringe on intellectual property rights. The aim was to improve the effectiveness of Customs administrations in protecting intellectual property at the border and fostering a safer and more secure trading environment within the region.

01/05/2026 Customs Knowledge
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Philippines Boosts IP Protection in Customs Via WCO Workshop

Philippines Boosts IP Protection in Customs Via WCO Workshop

The World Customs Organization (WCO) held an online workshop for Philippine Customs to enhance its capacity to combat counterfeit and pirated goods. The workshop focused on customs challenges under the pandemic, WCO's intellectual property protection tools, and counterfeit goods identification. Rights holders were invited to provide training. The workshop significantly improved the intellectual property protection awareness and counterfeit goods identification skills of Philippine Customs officials, promoting cooperation between customs and rights holders. This initiative aims to strengthen IP enforcement and protect legitimate trade in the Philippines.

01/05/2026 Customs Knowledge
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Crossborder Ecommerce Faces New Customs Valuation Challenges

Crossborder Ecommerce Faces New Customs Valuation Challenges

The World Customs Organization released Advisory Opinion 4.19, clarifying how to handle royalties that include both patent rights for imported raw materials and trademark rights for the final product in customs valuation. This opinion aims to enhance valuation certainty, reduce trade friction, and assist businesses in tax planning. It offers valuable guidance for cross-border e-commerce and import-export enterprises, particularly regarding the treatment of royalties in determining customs value. The advisory opinion provides a framework for consistently applying valuation principles to complex licensing agreements.

01/05/2026 Customs Knowledge
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Fast Fashion Giant Shein Invests 15M in Factory Upgrades

Fast Fashion Giant Shein Invests 15M in Factory Upgrades

Fast fashion giant Shein announced a $15 million investment to upgrade its supply chain factories, aiming to improve working conditions and enhance its corporate image. This move follows media exposure and internal investigations, and while Shein disputes some allegations, it acknowledges excessive working hours. Facing scrutiny over labor rights and environmental pollution, Shein needs to establish a transparent supply chain, protect worker rights, and promote sustainable development to shed its “sweatshop” image. The investment is a step, but long-term commitment to ethical practices is crucial.

01/16/2026 Logistics Industry Insights
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