Amazon Sellers Adopt New Tactics to Counter Negative Reviews

Amazon Sellers Adopt New Tactics to Counter Negative Reviews

This article delves into common strategies for Amazon sellers to handle negative reviews, including email communication, contacting buyers on the platform, using the Report Abuse feature, highlighting positive Q&A, and leveraging buyer show videos. From a data analysis perspective, it emphasizes the importance of quantifying the impact of negative reviews, continuous monitoring, analyzing root causes, optimizing product descriptions, and improving customer service quality. The aim is to help sellers manage negative reviews more effectively and enhance product competitiveness.

01/06/2026 Logistics Industry Insights
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Ozon Marketplace Strategies and Risks for Seller Success

Ozon Marketplace Strategies and Risks for Seller Success

This article delves into the strategies, risks, and optimization techniques of OZON platform reviews, providing sellers with a more practical guide. It covers the essence and value of reviews, their necessity and risks, applicable store types, practical operation guidelines (product selection, keywords, risk control), and future trend analysis. The aim is to help sellers achieve rapid product growth under controllable risks.

01/06/2026 Logistics Encyclopedia
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Amazon Sellers Advised on Managing Negative Feedback

Amazon Sellers Advised on Managing Negative Feedback

Amazon sellers should adopt proactive strategies when facing negative reviews. This includes actively contacting buyers to resolve issues, applying platform rules to remove inappropriate reviews, diluting negative impact by increasing positive reviews, and responding publicly with rational explanations. More importantly, long-term improvement of product quality and service levels is crucial to fundamentally reduce the occurrence of negative reviews. Addressing negative feedback effectively is key to maintaining a positive seller reputation and driving sales on Amazon.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Face Stricter Compliance Rules Ahead of Prime Day

Amazon Sellers Face Stricter Compliance Rules Ahead of Prime Day

As Amazon Prime Day approaches, compliance reviews are stricter than ever. Sellers need to establish traceable supply chains and provide VAT invoices, supplier profiles, brand authorizations, and other relevant documentation. Non-compliance can lead to product removal and store suspension. Tools like E-Cang ERP can help sellers efficiently ensure compliance and capitalize on the Prime Day opportunity. Meeting these requirements is crucial for avoiding penalties and maximizing sales during this peak shopping event. Prepare your business now to succeed!

01/19/2026 Logistics Industry Insights
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