Amazon Extends SAFET Program to European Sellers

Amazon Extends SAFET Program to European Sellers

Amazon's CSBA (Customer Service by Amazon) service in Europe now includes SAFE-T claim functionality, providing self-fulfillment sellers with a dispute refund appeal channel, effectively protecting their rights. CSBA is suitable for sellers with high order volumes and significant customer service workload, potentially reducing customer support pressure. However, sellers should comprehensively evaluate order volume, inquiry volume, and profit margins to determine its suitability and ensure it's a cost-effective solution.

01/16/2026 Logistics
Read More
Ocean Freight Industry Grapples With Hidden Fees Like THC BAF

Ocean Freight Industry Grapples With Hidden Fees Like THC BAF

This article reveals the meaning and characteristics of common hidden charges in international ocean freight, such as THC, BAF, and EBS. It provides detailed identification and avoidance techniques, including requesting a full cost list, paying attention to the unit of charge, verifying the reasonableness of charges, clarifying the party responsible for payment, and signing a detailed contract. This helps you avoid pitfalls in ocean freight price comparison and protect your rights.

01/19/2026 Logistics Encyclopedia
Read More
Explaining the Five Freedoms of Air Travel

Explaining the Five Freedoms of Air Travel

This article introduces the crucial concept of the "Five Freedoms of the Air" in international air transport in plain language. It explains the origin, definition, and specific content of these freedoms. Furthermore, it illustrates the value of the Fifth Freedom with case studies, helping readers understand how international air transport operates. The article provides a clear and concise overview of these fundamental rights that govern international airline operations and their economic impact.

09/26/2025 Logistics Encyclopedia
Read More
Master Vs House Bills of Lading Risks in Global Shipping

Master Vs House Bills of Lading Risks in Global Shipping

House Bill of Lading (HBL) and Master Bill of Lading (MBL) differ in definition, risk, and applicability. MBL offers advantages in terms of property rights and claims. Careful selection is crucial to mitigate potential risks. Understanding the nuances of each type of bill of lading is essential for participants in international trade to ensure smooth transactions and protect their interests. Choosing the right bill of lading can significantly impact liability and control over the goods.

09/26/2025 Logistics Encyclopedia
Read More
Global Trade Risks Avoiding Delivery Without Bill of Lading

Global Trade Risks Avoiding Delivery Without Bill of Lading

This paper delves into the risks associated with the delivery of goods without a bill of lading in international trade and provides comprehensive prevention and response strategies. It emphasizes that foreign trade companies should adhere to the principle of payment collection, carefully select freight forwarders, and promptly obtain original bills of lading. In the event of delivery without a bill of lading, proactive legal measures should be taken to minimize losses and protect their rights.

09/26/2025 Logistics Encyclopedia
Read More
China Deregulates Rail Freight Prices to Cut Logistics Costs

China Deregulates Rail Freight Prices to Cut Logistics Costs

China's National Development and Reform Commission is expanding market-based pricing for railway freight. Prices for some freight services will now be determined by market supply and demand, leading to potential price fluctuations. Businesses will have more choices, and market competition will intensify. Railway companies are required to regulate their pricing practices and protect consumer rights. This reform aims to improve efficiency and responsiveness to market demands, potentially impacting overall logistics costs.

09/26/2025 Logistics
Read More
Logistics Firms Adapt to Cargo Disruptions with Rerouting Strategies

Logistics Firms Adapt to Cargo Disruptions with Rerouting Strategies

This paper addresses common unexpected situations in freight forwarding, such as changes in the port of discharge, cargo misloading, and demurrage. It provides practical response strategies, emphasizing the importance of timely communication, responsibility assignment, flexible handling, and protecting rights. The aim is to help freight forwarding companies minimize losses and improve operational efficiency when facing these challenges. By implementing these strategies, freight forwarders can better navigate unforeseen circumstances and maintain smooth operations.

08/23/2025 Logistics Encyclopedia
Read More
Streamlining Air Freight Guide to Destination Unbundling for Efficiency

Streamlining Air Freight Guide to Destination Unbundling for Efficiency

This paper delves into the complete process of international air freight house air waybills, focusing on the core logic of destination deconsolidation, including the association between master and house air waybills, information consistency verification, consignee identity verification, and the division of responsibilities. By standardizing the deconsolidation process, the risk of mis-shipment or omission of LCL cargo can be minimized, protecting the legitimate rights and interests of cargo owners and freight forwarders.

11/03/2025 Logistics Encyclopedia
Read More
Amazon Sellers Face Fraudulent Copyright Claims in Gift Category

Amazon Sellers Face Fraudulent Copyright Claims in Gift Category

Amazon's gift category has recently experienced a large-scale malicious copyright complaint attack, causing many listings to be suppressed. This article analyzes the causes and impact of these malicious complaints and provides sellers with coping strategies, including self-examination, active communication, preparing appeal materials, and seeking professional help. It also calls on Amazon to improve its complaint mechanism, create a fair competitive market environment, and protect the rights and interests of sellers.

01/04/2026 Logistics Industry Insights
Read More
Amazon Sellers Guide to FBA Lost Inventory Claims

Amazon Sellers Guide to FBA Lost Inventory Claims

This article provides an in-depth analysis of the Amazon FBA lost shipment claim process, covering four main claim scenarios: inbound discrepancies, loss/damage during return shipping, buyer returns not received, and loss/damage in storage/delivery. It also explains how to calculate compensation amounts and highlights important claim considerations. The goal is to help sellers understand the claim requirements, prepare necessary documentation, improve claim success rates, protect their rights, and avoid violating Amazon's policies.

12/31/2025 Logistics
Read More