Amazon Enhances Customer Service to Boost Loyalty

Amazon Enhances Customer Service to Boost Loyalty

This article delves into how Amazon sellers can create an exceptional customer experience by efficiently responding to customer inquiries. It covers key aspects such as accurately answering questions on Listing pages, effectively handling buyer-seller messages, addressing negative feedback, and continuously optimizing customer service quality. The article provides practical best practices and tool recommendations to help sellers improve customer loyalty and achieve business growth. It focuses on providing valuable insights and actionable strategies for enhancing customer satisfaction and driving sales on the Amazon platform.

01/06/2026 Logistics Encyclopedia
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Temu Sellers Must Submit Packaging Labels by Jan 6 to Avoid Delistings

Temu Sellers Must Submit Packaging Labels by Jan 6 to Avoid Delistings

Temu has issued an urgent notice requiring sellers to upload real photos of product packaging labels by January 6th. Failure to do so may result in the loss of the "Ships Today" label, impacting shipping eligibility. Sellers must log in to the "Compliance Center" in the "Temu Seller Center" to upload clear and complete label images. Prioritize uploading labels for best-selling products to ensure approval and avoid potential stockouts. This measure aims to improve order fulfillment efficiency and customer satisfaction on the Temu platform.

01/07/2026 Logistics
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Amazon Vendor Central Boosts Ecommerce Growth

Amazon Vendor Central Boosts Ecommerce Growth

This article provides an in-depth analysis of the Amazon Vendor Central (VC) account's operational model and its differences from the Seller Central (SC) account. It highlights the advantages of VC accounts in terms of trust endorsement, advertising empowerment, simplified operations, marketing tools, and data insights. The article aims to provide cross-border e-commerce sellers with broader growth ideas and emphasizes the importance of VC accounts as a strategic choice for scaling their business on Amazon. Exploring VC can unlock new opportunities and drive significant revenue growth.

12/31/2025 Logistics Encyclopedia
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Ecommerce Success Hinges on Strategic Product Selection

Ecommerce Success Hinges on Strategic Product Selection

In cross-border e-commerce, product selection is crucial for success. This article reveals the golden rules of independent station product selection, including understanding products, utilizing tools, avoiding pitfalls, tapping into niche markets, and validating demand. It also emphasizes post-selection operational strategies, focusing on both traffic generation and excellent customer service, to help you create a cross-border best-seller and establish your own brand. A strategic approach to product selection, combined with effective marketing and customer care, is key to thriving in the competitive e-commerce landscape.

01/04/2026 Logistics Encyclopedia
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Amazon Sellers Push Back With DMCA Counternotices

Amazon Sellers Push Back With DMCA Counternotices

This article provides an in-depth analysis of the DMCA counter-notice process for Amazon sellers dealing with malicious copyright complaints. It offers a high-quality counter-notice template, detailing key writing points and submission steps. The aim is to empower sellers to effectively defend their rights and mitigate crises when facing unwarranted complaints. By providing a clear and well-supported response, sellers can maximize their chances of a favorable outcome and protect their business on the Amazon platform. This guide helps navigate the complexities of DMCA disputes and safeguard seller interests.

01/04/2026 Customs Knowledge
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Amazon Expands As Tiktok Temu Boost Ecommerce Features

Amazon Expands As Tiktok Temu Boost Ecommerce Features

This article summarizes the latest cross-border e-commerce news, including Amazon's new office in Riyadh, TikTok's launch of text and image mode, Pinduoduo TEMU's release of a seller center APP, the eBay Fulfillment Q4 incentive program, and Shopee Singapore's implementation of low-value goods tax. It provides corresponding opportunity interpretations, strategic suggestions, and countermeasures to help cross-border e-commerce sellers grasp market dynamics and achieve business growth. This analysis aims to equip sellers with the knowledge and tools to navigate the evolving landscape and capitalize on emerging trends.

01/04/2026 Logistics
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Amazon Sellers Luxury Car Reveals Ecommerce Success

Amazon Sellers Luxury Car Reveals Ecommerce Success

This article reveals the 'unconventional' operational strategy of a seller who achieved success on Amazon by selling data cables. He prioritized off-Amazon promotion over on-Amazon optimization, achieving listing ranking improvement and sales growth through precise off-Amazon channels and an aggressive pricing strategy. This case highlights the importance of thinking beyond Amazon's internal ecosystem and building a closed-loop traffic system encompassing both on and off-Amazon sources. It provides Amazon sellers with a fresh perspective on operational approaches, emphasizing external traffic generation and strategic pricing for rapid growth.

01/04/2026 Logistics Industry Insights
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Ebay Tips for Safe Secondhand Shopping

Ebay Tips for Safe Secondhand Shopping

This article delves into search techniques and risk mitigation strategies for buying used items on eBay. It covers keyword optimization, multi-site searching, condition assessment, domestic/international price difference analysis, seller location distribution, snipe bidding, and eBay buyer protection mechanisms. The aim is to help readers find desired used goods on eBay more effectively and ensure transaction security. It provides practical guidance on navigating the platform, understanding potential pitfalls, and employing smart bidding techniques to maximize success while minimizing risks associated with cross-border transactions and purchasing used items.

12/31/2025 Logistics Encyclopedia
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Ebay Guide How to Track Purchases and Identify Sellers

Ebay Guide How to Track Purchases and Identify Sellers

This article provides a detailed guide on how to check the shipping origin and track logistics information on eBay. It explains how to infer the shipping location by reviewing seller information, product descriptions, and communicating with sellers. It also covers tracking logistics through order details, the eBay backend, and message notifications. Furthermore, it offers advice for handling special cases like economy shipping. The aim is to help buyers improve their eBay shopping experience by providing them with the necessary tools to understand where their items are shipping from and how to track their delivery.

12/31/2025 Logistics Encyclopedia
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Jungle Scout Aids Amazon Sellers for Q4 Peak Season

Jungle Scout Aids Amazon Sellers for Q4 Peak Season

Jungle Scout plugin receives a major upgrade to help Amazon sellers win the Q4 peak season. This update covers five core functions: sliding floating window, product detail page embedded components, Chrome plugin pop-up window, plugin performance, and quick access to the seller center. It aims to improve user experience, optimize data analysis, and simplify operations, empowering sellers to seize the initiative in the peak season traffic competition and achieve sales growth. This upgrade provides sellers with enhanced tools for product research, market analysis, and efficient management during the busiest time of the year.

12/31/2025 Logistics Industry Insights
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