Global Container Shipping Service Quality Plummets to Historic Lows

Global Container Shipping Service Quality Plummets to Historic Lows

The quality of global container shipping services has sharply declined, with on-time performance dropping to 56%, posing significant challenges for shipping companies. Routes from Asia to the U.S. have shown particularly poor results, with record-low on-time rates leading to shipper dissatisfaction. The rise in trade volume due to global economic recovery has exacerbated capacity constraints and high shipping costs. The shortage of container equipment needs urgent attention, and shipping companies must improve transparency and service quality to alleviate pressure on customers.

10/29/2020 Logistics Industry Insights
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Express Delivery Firms Boost Service Quality with ISO Certification

Express Delivery Firms Boost Service Quality with ISO Certification

The international express industry is transitioning from a traditional experience-driven approach to a standardized process based on ISO certification and service quality ratings, enhancing service quality and management efficiency. ISO certification not only optimizes express processes but also provides companies with an effective risk management framework. In response to changing customer values, the service rating mechanism is continuously evolving, increasing trust and competitiveness in the express industry.

08/07/2025 Logistics Industry Insights
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Yellow River Delta International Freight Train Service Officially Launched

Yellow River Delta International Freight Train Service Officially Launched

On October 16, 2023, the Yellow River Delta region inaugurated its first international freight train service, train number 79588, loaded with 2,760 tons of rolled steel headed for Uzbekistan. The train's route includes a main line and two branches, covering multiple countries. Operated on a fixed schedule, the train is expected to run once a week, significantly reducing transportation time and enhancing efficiency.

10/16/2023 Logistics
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Maersk Simplifies Bill of Lading for Better Customer Service

Maersk Simplifies Bill of Lading for Better Customer Service

Maersk has launched diversified Bill of Lading (B/L) services, including appointment-based pickup, Telex Release, Express Release, and Sea Waybill, aiming to improve customer pickup efficiency and satisfaction. By optimizing processes, simplifying operations, and providing localized support, Maersk is committed to delivering a more convenient logistics experience for its customers, contributing to the development of international trade. These services offer flexibility and control over document release, streamlining the import process and reducing potential delays.

09/28/2025 Document Interpretation
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Amazon Terminates FBA Labeling Service Sellers Urged to Adapt

Amazon Terminates FBA Labeling Service Sellers Urged to Adapt

Amazon will discontinue FBA prep and labeling services within the US in 2026, requiring sellers to prepare in advance. This article analyzes the challenges posed by the new regulations and offers strategies for adaptation. These include assessing operational status, optimizing packaging processes, selecting third-party service providers, utilizing Amazon resources, and planning ahead. By proactively addressing these changes, sellers can successfully transition and turn challenges into opportunities. Proper preparation is key to navigating the evolving FBA landscape.

11/03/2025 Logistics
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Accelerating The Construction Of A Modern Railway Logistics System To Reduce Logistics Costs Across The Society

Accelerating The Construction Of A Modern Railway Logistics System To Reduce Logistics Costs Across The Society

China's modern railway logistics system is rapidly advancing to reduce overall logistics costs and support the development of the real economy. With the 'Single Document' model of the Iron-Sea Express, companies can simplify logistics connections and increase transportation efficiency by 40%. To date, 165 railway logistics bases have been established, with 340 direct express freight routes in operation and 186 logistics bundle projects underway. Future efforts will focus on enhancing key regional infrastructures to improve competitive transport markets and promote high-quality economic growth.

07/21/2025 Logistics
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