Eswatini Revenue Service Adopts Competencybased HR System

Eswatini Revenue Service Adopts Competencybased HR System

The World Customs Organization held a virtual competency-based HRM workshop for the Eswatini Revenue Service to enhance the capabilities of its senior management team and help build an HRM system aligned with corporate strategy. Through competency model construction, recruitment optimization, training enhancement, and performance management improvement, the initiative supports the Eswatini Revenue Service in upgrading its talent strategy. This serves as a valuable reference for other developing countries' tax agencies seeking to modernize their HRM practices and align them with organizational goals.

01/05/2026 Customs Knowledge
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West Africa Customs Modernization Enhances Revenue Training

West Africa Customs Modernization Enhances Revenue Training

The West African Customs Administration Modernization (WACAM) project, funded by the Swedish International Development Cooperation Agency (SIDA), aims to enhance customs management in West Africa through regional workshops and national support. A recent resource mobilization workshop received positive feedback, and future efforts will focus on stakeholder relations. This initiative contributes to improving customs efficiency and promoting regional economic development in West Africa.

01/20/2026 Customs Knowledge
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USPS Losses Widen Despite Ecommerce Revenue Surge

USPS Losses Widen Despite Ecommerce Revenue Surge

This paper analyzes the financial situation of the United States Postal Service (USPS) under the COVID-19 pandemic. Despite growth in package delivery, the decline in mail volume has led to significant financial losses. The analysis delves into the reasons for these losses, including the mail business decline, high operating costs, pricing restrictions, and the impact of the pandemic. Finally, it proposes directions for USPS transformation, including expanding package services, innovating new services, optimizing operations, seeking policy support, and undergoing digital transformation to ensure long-term sustainability.

01/15/2026 Logistics
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Bahamas Strengthens Customs Tariffs to Increase Revenue

Bahamas Strengthens Customs Tariffs to Increase Revenue

The World Customs Organization (WCO) held a national workshop in the Bahamas on the Harmonized System (HS) to enhance the Bahamas Customs' capacity in tariff classification. The workshop covered the theory and practice of HS coding, emphasizing the application of the General Rules for Interpretation and focusing on issues such as the classification of parts. Through talent development and the Mercator Program, it aims to facilitate trade in the Bahamas. The workshop also explored the relationship between HS code optimization and tax revenue growth from a data analysis perspective.

01/26/2026 Customs Knowledge
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Ghana Customs Advances Modernization with WCOWACAM Project

Ghana Customs Advances Modernization with WCOWACAM Project

The World Customs Organization (WCO) assessed the impact of the WCO-WACAM project's support to the Ghana Revenue Authority (GRA), revealing significant progress in stakeholder engagement, human resource management, and strategic management. The WCO will continue to deepen its cooperation with the GRA, assisting its modernization efforts and enhancing trade facilitation. This collaboration aims to contribute to Ghana's economic development by streamlining customs procedures and fostering a more efficient trading environment. The WCO remains committed to supporting the GRA in achieving its strategic goals.

12/30/2025 Customs Knowledge
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WCO Backs Zambia in Trade Facilitation Program Upgrade

WCO Backs Zambia in Trade Facilitation Program Upgrade

The World Customs Organization (WCO) supports the Zambia Revenue Authority (ZRA) in establishing an internationally compliant Authorized Economic Operator (AEO) program to enhance trade facilitation. Through expert team support, remote guidance, and on-site validation, the WCO assists ZRA in optimizing its AEO program. The WCO also looks forward to future collaboration to further strengthen the implementation of the Trade Facilitation Agreement and promote regional economic development. This initiative aims to align ZRA's practices with global standards and boost its efficiency in facilitating international trade.

01/05/2026 Customs Knowledge
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Tanzania Adopts WCO Program to Enhance Trade Efficiency

Tanzania Adopts WCO Program to Enhance Trade Efficiency

The World Customs Organization (WCO) supported the Tanzania Revenue Authority (TRA) in implementing Post Clearance Audit (PCA) through a capacity building workshop. This initiative aimed to optimize the PCA framework, enhance risk identification and analysis capabilities, and promote trade facilitation. The activity was part of the Swedish government-funded Sida-WCO TFCM Programme, designed to assist Sub-Saharan African countries in improving customs efficiency and achieving sustainable development. The workshop provided valuable training and resources to TRA officials, fostering a more streamlined and effective customs process.

01/05/2026 Customs Knowledge
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WCO Aids Sierra Leones Trade Recovery Postdisaster

WCO Aids Sierra Leones Trade Recovery Postdisaster

Following the devastating mudslides in Sierra Leone, the WCO assisted the National Revenue Authority (NRA) in developing its Strategic Plan for 2018-2022. This plan focuses on trade facilitation as a key driver for economic growth and development. The WCO's support aimed to strengthen the NRA's capacity to implement efficient and effective customs procedures, ultimately contributing to the country's reconstruction and long-term economic stability. The strategic plan provides a roadmap for modernizing customs operations and promoting a more business-friendly environment in Sierra Leone.

01/22/2026 Customs Knowledge
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WCO Aids Gambia in Trade Facilitation Via AEO Program

WCO Aids Gambia in Trade Facilitation Via AEO Program

With support from HMRC, the WCO is assisting the Gambia Revenue Authority (GRA) in implementing an Authorized Economic Operator (AEO) program and advancing Coordinated Border Management (CBM). Through online training, field visits, and joint workshops, the initiative aims to enhance the capacity of the GRA and other border agencies. This optimization of customs clearance processes is expected to promote trade facilitation in Gambia, leading to improved efficiency and reduced costs for businesses involved in international trade. The project is crucial for Gambia's economic development by streamlining border procedures.

01/22/2026 Customs Knowledge
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UPS Q2 Revenue Falls 27 Amid Economic Uncertainty

UPS Q2 Revenue Falls 27 Amid Economic Uncertainty

In its Q2 2025 earnings report, UPS reported a 2.7% decline in revenue, citing external economic uncertainties affecting performance. While some business segments showed growth, overall operating profit decreased. The CEO emphasized that the company will accelerate collaboration with Amazon to reduce package volume and enhance competitiveness.

07/29/2025 Logistics Industry Insights
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