Retailers Adapt Lastmile Delivery Strategies for Postpandemic Demand

Retailers Adapt Lastmile Delivery Strategies for Postpandemic Demand

Post-pandemic, last-mile delivery faces challenges including rising customer expectations, increasing cost pressures, accelerating technological changes, heightened environmental requirements, and growing supply chain uncertainties. This paper delves into five key trends shaping last-mile delivery: customer-centricity, lean operations, technology enablement, green logistics, and resilient supply chains. It provides logistics companies with strategies to address these challenges and build efficient, intelligent, and sustainable last-mile delivery systems. The focus is on adapting to the evolving landscape and leveraging innovation for a competitive edge.

01/20/2026 Logistics Industry Insights
Read More
Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
Read More
Wanbang Logistics Enhances Lastmile Delivery with Ondemand Software

Wanbang Logistics Enhances Lastmile Delivery with Ondemand Software

Wanbang Logistics Software's Door-to-Door Delivery module optimizes last-mile delivery. It enhances delivery efficiency, reduces costs, and improves customer satisfaction through features like order management, intelligent route planning, task assignment, real-time tracking, and electronic signatures. This tutorial provides a detailed guide on the module's operational steps, assisting logistics companies in enhancing their competitiveness. It covers key functionalities and best practices for efficient last-mile delivery management within the Wanbang Logistics Software platform.

12/29/2025 Logistics Encyclopedia
Read More
Werner Acquires NEHDS Logistics for 64M to Boost Finalmile Delivery

Werner Acquires NEHDS Logistics for 64M to Boost Finalmile Delivery

Werner Enterprises acquired NEHDS Logistics for $64 million to expand its last-mile delivery services, enhance logistics capabilities, and achieve profitable growth. This acquisition will complement Werner's delivery network, broaden its service offerings, and increase customer value. The move signals a new wave of transformation in the logistics industry. The acquisition allows Werner to strengthen its position in the growing last-mile market and provide more comprehensive solutions to its customers, improving efficiency and reach.

01/19/2026 Logistics
Read More
Ryder Expands Lastmile Delivery with Hubs in Milwaukee Philadelphia

Ryder Expands Lastmile Delivery with Hubs in Milwaukee Philadelphia

Ryder Last Mile expands its delivery network to Milwaukee and Philadelphia, aiming to reduce delivery times, enhance customer experience, and strengthen market competitiveness. This expansion enables faster and more reliable last-mile delivery services in these key metropolitan areas. By optimizing its logistics network, Ryder seeks to provide a superior delivery solution, ultimately improving customer satisfaction and solidifying its position as a leading provider in the last-mile delivery sector. The expansion demonstrates Ryder's commitment to meeting the evolving needs of its customers.

01/19/2026 Logistics
Read More
Lastmile Logistics Firms Weigh Automation Vs Human Roles

Lastmile Logistics Firms Weigh Automation Vs Human Roles

The Logistics Management podcast features CXT Software CEO Andy Tryba discussing the future of last-mile logistics. The conversation highlights how automation, intelligent dispatch, and digital transformation are integrated with artificial intelligence to improve efficiency, reduce costs, and enhance customer satisfaction. This provides strategic guidance for logistics companies navigating intense market competition. The discussion emphasizes the importance of leveraging technology for optimized routing, real-time visibility, and seamless delivery experiences in the evolving landscape of last-mile fulfillment.

01/07/2026 Logistics Industry Insights
Read More
Lastmile Logistics Firms Weigh Automation Vs Human Expertise

Lastmile Logistics Firms Weigh Automation Vs Human Expertise

This paper explores future trends in last-mile logistics, emphasizing the importance of balancing automation, efficiency improvements, and artificial intelligence. By introducing technologies like intelligent route planning, smart dispatch, and digital transformation, logistics companies can improve operational efficiency, reduce costs, and enhance customer experience. Furthermore, human-machine collaboration and sustainable development are key factors for the future of last-mile logistics. The integration of these elements will be crucial for optimizing delivery processes and meeting evolving customer demands.

01/15/2026 Logistics Industry Insights
Read More
USPS Expands Lastmile Delivery to Boost Retail Logistics

USPS Expands Lastmile Delivery to Boost Retail Logistics

The United States Postal Service (USPS) has announced an expansion of its last mile delivery network, opening up over 18,000 Delivery Destination Units (DDUs). This initiative aims to provide more convenient last mile delivery options for shippers of all sizes. The move is intended to enhance USPS's competitiveness in the e-commerce delivery sector and empower retail and logistics companies to accelerate their delivery speeds. By leveraging its existing infrastructure, USPS hopes to capture a larger share of the growing last mile delivery market.

01/15/2026 Logistics
Read More
Rising Logistics Costs Threaten Lastmile Delivery Growth

Rising Logistics Costs Threaten Lastmile Delivery Growth

High logistics costs and last-mile delivery challenges pose significant obstacles for supply chains. Surveys indicate that companies struggle with finding reliable transportation partners and are experiencing rising transportation costs. Businesses are adopting strategies such as building their own logistics networks, forming strategic partnerships, embracing technological innovation, offering differentiated services, and pursuing mergers and acquisitions to address these issues. Last-mile delivery is expected to evolve towards greater precision and intelligence, with green logistics becoming a key trend in the future.

01/19/2026 Logistics Industry Insights
Read More