South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
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US Trademark Guide for Ecommerce Sellers on Usage Proof

US Trademark Guide for Ecommerce Sellers on Usage Proof

This article focuses on the challenge of providing a 'specimen of use' in US trademark registration. It details the standards for acceptable specimens, including website links, product images, and sales order screenshots, and lists common examples of unacceptable specimens. Furthermore, it introduces the 'intent-to-use application' as an alternative strategy to help sellers avoid risks and efficiently complete trademark registration. This option allows applicants to file before actual commercial use, providing a pathway to secure trademark rights based on a bona fide intention to use the mark in the future.

12/30/2025 Customs Knowledge
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WCO Aids Bosnia in Ecommerce Customs Reform

WCO Aids Bosnia in Ecommerce Customs Reform

The World Customs Organization (WCO) held a cross-border e-commerce workshop in Bosnia and Herzegovina (BiH) to enhance BiH Customs' awareness of WCO tools and initiatives, promoting the security and facilitation of cross-border e-commerce. The workshop highlighted the WCO Framework of Standards on Cross-Border E-Commerce and the Immediate Release Guidelines, and discussed topics such as intellectual property rights protection. BiH Customs officials stated that the workshop deepened their understanding of WCO tools and will contribute to the implementation of the E-Commerce Framework of Standards (FoS).

12/30/2025 Customs Knowledge
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Ebay Sellers Gain Edge with Proven Product Selection Strategies

Ebay Sellers Gain Edge with Proven Product Selection Strategies

This article delves into eBay's best-selling product tools, such as Trending on eBay and DataLabs, and provides practical product selection strategies. It emphasizes the importance of authentic products and respecting intellectual property rights. The article also advises new sellers to understand overseas consumer habits, optimize product images, and integrate information from social media and e-commerce data analysis websites. By leveraging data-driven and refined product selection, sellers can achieve success on the eBay platform. This approach helps identify trending items and cater to specific customer needs, ultimately boosting sales and profitability.

01/06/2026 Logistics Encyclopedia
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Wcos Ecommerce Framework to Transform Global Trade

Wcos Ecommerce Framework to Transform Global Trade

The World Customs Organization (WCO) Working Group on E-Commerce (WGEC) has finalized a comprehensive e-commerce package, deepening the framework of cross-border e-commerce standards. This package covers key areas such as terminology definitions, technical specifications, and tax administration. It aims to promote the standardization and facilitation of global cross-border e-commerce, providing safeguards for trade growth and consumer rights. The initiative seeks to streamline processes and enhance efficiency in the rapidly evolving landscape of international online trade, fostering a more predictable and secure environment for businesses and consumers alike.

01/05/2026 Customs Knowledge
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Amazon Ends Brand Authorization Disrupts Seller Operations

Amazon Ends Brand Authorization Disrupts Seller Operations

Amazon has announced the termination of its Authorized Brands program for third-party sellers, impacting sellers in the US, Europe, and Japan. This decision may be related to Amazon's losses and antitrust investigations, aiming to reduce unequal support for specific brands. Affected sellers are actively defending their rights. Amazon states it will take measures to protect seller interests. This event serves as a reminder for sellers to prioritize brand building and risk management. The program's removal is expected to affect a significant number of sellers who relied on it for brand protection and visibility.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Face Rising Threat From Counterfeiters Key Strategies

Amazon Sellers Face Rising Threat From Counterfeiters Key Strategies

This article analyzes the common reasons for unsuccessful Amazon listing hijacking reports and provides practical methods to improve the success rate. It emphasizes the importance of distinguishing infringement types and providing valid evidence. Specific reporting processes and precautions for trademark and copyright infringement are detailed. The article also reminds sellers not to abuse the reporting function and to ensure the authenticity and accuracy of the report to effectively protect brand rights. Focusing on providing strong evidence and understanding the nuances of different infringement types can significantly improve the chances of a successful report.

01/06/2026 Logistics Encyclopedia
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Ecommerce Firms Face Rising Malicious Complaints in Peak Season

Ecommerce Firms Face Rising Malicious Complaints in Peak Season

A new type of malicious complaint has emerged in cross-border e-commerce: registering domain names and then posing as the brand owner to extort sellers. It is recommended to register trademarks, file records, purchase domain names to build websites, and mark copyrights for prevention. If faced with malicious complaints, sellers can file a countersuit and provide evidence to protect their rights. This includes demonstrating legitimate sourcing and usage of the brand. Proactive measures and diligent record-keeping are crucial for mitigating the risk of such scams and protecting brand reputation.

01/16/2026 Customs Knowledge
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Cambodia Updates Trademark Registration Rules for 2025

Cambodia Updates Trademark Registration Rules for 2025

This article provides an in-depth analysis of the Cambodia trademark registration process in 2025, common pitfalls, and key considerations for choosing a suitable agent. It emphasizes the importance of early planning for Cambodia trademark registration to avoid infringement risks and secure licensing revenue. The article also recommends several agencies for businesses to consider, including Lawtrot, Gaote International, and ASEAN Yingtuo. Understanding these aspects is crucial for companies seeking to protect their brand and intellectual property rights in the Cambodian market. Proactive trademark registration ensures a competitive advantage and long-term brand security.

12/28/2025 Customs Knowledge
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Shipping Alliances Face Scrutiny Over Port Delays Costs

Shipping Alliances Face Scrutiny Over Port Delays Costs

NCBFAA is calling for stricter scrutiny of large vessel sharing agreements, demanding that carriers meet prerequisites and provide contingency plans. This aims to ensure fairness within the industry and safeguard the rights of shippers. The organization believes that increased oversight will help mitigate potential negative impacts associated with these agreements, particularly concerning port congestion and the shifting of costs onto shippers. By requiring carriers to demonstrate their ability to handle disruptions and adhere to fair practices, the NCBFAA hopes to create a more stable and equitable environment for all stakeholders.

01/19/2026 Logistics Industry Insights
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