Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
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The Spring of Unmanned Delivery Policy Relaxation and Market Opportunities

The Spring of Unmanned Delivery Policy Relaxation and Market Opportunities

The rapid development of unmanned delivery technology in China is attributed to policy relaxation, with various regions implementing supportive measures to promote the application of unmanned vehicles in the express delivery industry. It is estimated that by 2025, sales of low-speed autonomous vehicles will reach 190,000 units, paving the way for significant market opportunities and large-scale applications in the future.

07/23/2025 Logistics
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Exploring The Close Relationship Between International Freight Forwarding And Logistics

Exploring The Close Relationship Between International Freight Forwarding And Logistics

This article examines the relationship between international freight forwarding and logistics, highlighting freight forwarding as a key component of global logistics. Logistics encompasses not only domestic express and transportation but also broader functions like warehousing and distribution. It also introduces WIFFA, the International Freight Forwarders Alliance, which promotes credit cooperation and information sharing within the industry to foster healthy development.

07/16/2025 Logistics Encyclopedia
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Zheng Ou Railway Achieves 3-hour Fast Customs Clearance, Setting New Benchmark for International Logistics

Zheng Ou Railway Achieves 3-hour Fast Customs Clearance, Setting New Benchmark for International Logistics

The Zhengzhou-Europe Railway Express has recently introduced a new 3-hour fast customs clearance mechanism, optimizing international logistics efficiency. Connecting China and Europe through Alashankou and Erenhot ports, it promotes cross-border trade and enhances transportation timeliness. So far, 250 trips have been made, with a total cargo value of 1.173 billion USD, establishing a new benchmark for international logistics.

07/21/2025 Logistics
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Vipshop Debuts AI-Powered Autonomous Delivery Vehicles to Transform Logistics

Vipshop Debuts AI-Powered Autonomous Delivery Vehicles to Transform Logistics

Vipshop has launched an intelligent delivery unmanned vehicle, breaking through traditional delivery methods. It features 20 express storage spaces, autonomous navigation, and obstacle avoidance, aimed at improving last-mile delivery efficiency. Meanwhile, Vipshop continues to innovate within the smart logistics industry chain, further optimizing logistics processes through smart AGV robots and efficient warehousing systems, ultimately providing consumers with a superior shopping experience.

07/28/2025 Logistics
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The Unique Advantages and Market Value of International Air Freight

The Unique Advantages and Market Value of International Air Freight

International air freight plays a crucial role in global logistics due to its speed, safety, and flexibility. Compared to sea freight and express delivery, it offers a wider selection of airlines, more comprehensive regional coverage, and optimized operations for efficient transportation. Air freight significantly shortens transit times, accelerates cash flow, adapts to market demand changes, and creates more business opportunities for enterprises.

07/21/2025 Logistics
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Key Types of Bills of Lading Explained for Global Shipping

Key Types of Bills of Lading Explained for Global Shipping

This article introduces seven commonly used types of bills of lading in sea, air, and land transportation, including straight bill of lading, order bill of lading, electronic bill of lading, express bill of lading, air waybill, and land waybill. By understanding the characteristics and applications of these bills, readers can better manage logistics in complex cargo transportation and reduce risks.

08/05/2025 Document Interpretation
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Understanding and Practicing HS Customs Commodity Code Classification

Understanding and Practicing HS Customs Commodity Code Classification

This article explores the importance and principles of HS customs product coding and classification, emphasizing its critical role in import and export trade and customs regulation. By analyzing the fundamental principles of product classification, such as priority specification, basic characteristics, and subsequent classification principles, the article provides solutions and examples for common practical issues. It encourages customs declarants to continue learning and practicing to enhance the accuracy and effectiveness of classification work.

07/21/2025 Logistics Encyclopedia
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Comprehensive Analysis of Customs Duty Exemption Code

Comprehensive Analysis of Customs Duty Exemption Code

The Customs Tax Exemption Code System provides structured information for managing tax reductions and exemptions. The article analyzes the classification and definitions of exemption types, including general taxation, gratuitous assistance, and specific tax exemptions, each corresponding to different customs codes. These codes help identify and classify import and export goods, facilitating tax processes and supporting trade efficiency. Understanding these codes allows professionals to effectively navigate the complexities of the international trade environment.

07/21/2025 Customs Knowledge
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Comprehensive Analysis of Customs Duty Exemption Codes and Their Application

Comprehensive Analysis of Customs Duty Exemption Codes and Their Application

The customs exemption and taxation code is used for classifying and managing the taxation of import and export goods, covering statutory taxation, tax reductions, exemptions, and special policies. This article provides a detailed analysis of the definitions and applicable scope of various tax exemption types, including general taxation, gratuitous aid, imported materials for specific regions, and goods for scientific research and technology transformation. This information is significant for optimizing customs declarations and reducing costs.

07/21/2025 Customs Knowledge
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