New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
Read More
Global Airport Slot Challenges Persist Amid Pandemic Recovery IATA

Global Airport Slot Challenges Persist Amid Pandemic Recovery IATA

Lara Maughan, Head of Worldwide Airport Slots at IATA, discusses the impact of airport slots on airline operations and the challenges of slot management during the pandemic. She emphasizes the importance of transparent and efficient slot allocation mechanisms for the recovery of the aviation industry. Balancing the need for airline flexibility with the optimal utilization of airport slot resources is highlighted as a key issue. The discussion underscores the complexities of managing airport capacity and ensuring fair access for airlines in a constantly evolving environment.

01/07/2026 Logistics Industry Insights
Read More
Aviation Industry Invests in Nextgen Leaders Through IATA Training

Aviation Industry Invests in Nextgen Leaders Through IATA Training

The International Air Transport Association (IATA) empowers the next generation of aviation business leaders through its industry-leading training programs, contributing to a more resilient aviation ecosystem. IATA Training offers diverse courses and flexible training methods, covering all aspects of aviation business management. It aims to help practitioners navigate increasingly complex industry challenges, seize opportunities, and enhance the commercial value creation capabilities of airlines. This comprehensive training equips professionals with the skills and knowledge needed to thrive in the dynamic aviation landscape.

01/07/2026 Airlines
Read More
Global Aviation Industry Seeks Growth Via IATA Partnership Program

Global Aviation Industry Seeks Growth Via IATA Partnership Program

The IATA Economic Strategic Partnership Program offers key aviation industry players market insights, a networking platform, and customized services. It helps participants understand industry trends and achieve sustainable growth. The program facilitates collaboration and knowledge sharing, enabling informed decision-making and strategic planning. By providing access to IATA's expertise and resources, the program empowers organizations to navigate the complexities of the aviation market and capitalize on emerging opportunities. Ultimately, it aims to foster a thriving and resilient aviation ecosystem.

01/07/2026 Logistics Industry Insights
Read More
Global Airports Turn to IATA for Future Aviation Strategies

Global Airports Turn to IATA for Future Aviation Strategies

IATA provides comprehensive consulting services to airports worldwide, covering airport development planning, capacity assessment, operational optimization, traffic forecasting, transaction advisory, and security services. Leveraging its expertise and industry leadership, IATA helps airports plan efficiently, mitigate risks, achieve sustainable development, and enhance competitiveness. This includes advising on infrastructure projects, improving operational efficiency, and ensuring regulatory compliance. IATA's consulting services aim to optimize airport performance and contribute to the overall growth and sustainability of the aviation industry.

01/07/2026 Airport Codes
Read More
New IATA Guide Cuts Airline Costs Via Maintenance Optimization

New IATA Guide Cuts Airline Costs Via Maintenance Optimization

The IATA's 'Aircraft Maintenance Optimization Guidelines' provide airlines with a comprehensive roadmap for tailoring maintenance programs based on the latest industry best practices and standards. This helps optimize maintenance processes, reduce operational costs, improve aircraft availability, and achieve sustainable development. The guidelines cover three core areas: maintenance program optimization, aircraft health monitoring and reliability programs, and competency-based maintenance training. By implementing these guidelines, airlines can enhance efficiency and ensure compliance while minimizing expenses and maximizing the lifespan of their aircraft.

01/07/2026 Logistics Industry Insights
Read More
Global Air Transport Relies on IATA for Future Growth

Global Air Transport Relies on IATA for Future Growth

This article delves into the critical role of the International Air Transport Association (IATA) in the global aviation industry. IATA provides numerous benefits to airlines and passengers by establishing industry standards, improving operational efficiency, ensuring flight safety, and promoting innovation. The article also details the significance of IATA membership and IATA-accredited travel agencies. Furthermore, it explores IATA's future direction in sustainable development and digital transformation, highlighting its commitment to shaping a more efficient and responsible air transport ecosystem.

01/07/2026 Logistics Industry Insights
Read More
Global Aviation Body IATA Champions Efficiency Safety and Sustainability

Global Aviation Body IATA Champions Efficiency Safety and Sustainability

IATA comprehensively promotes efficiency, safety, and sustainable development in the aviation industry through initiatives such as IATA codes, the SDEP program, emissions data support, and the Airline Management Challenge. This analysis delves into the specific value and impact of these initiatives, demonstrating IATA's crucial role in the evolution of the aviation sector. IATA's efforts aim to address key challenges and foster a more responsible and environmentally conscious aviation landscape, contributing to long-term sustainability and growth.

01/05/2026 Logistics Industry Insights
Read More
IATA Offers VIP Air Traffic Control Training in Moscow

IATA Offers VIP Air Traffic Control Training in Moscow

Moscow ATC VIP Training Center offers IATA-certified Air Traffic Control training. The program aims to cultivate professionals meeting international standards, enhance their professional skills, and ensure aviation safety. Contact information can be found in the original text. This training focuses on providing high-quality education and practical experience to equip students with the necessary skills for a successful career in air traffic control, adhering to global best practices and promoting a safe and efficient airspace.

01/05/2026 Airlines
Read More
Global Aviation Safety Trends Highlighted in IATA 2024 Report

Global Aviation Safety Trends Highlighted in IATA 2024 Report

The IATA Interactive Safety Report for 2024 reveals the global aviation safety landscape, analyzing key indicators such as accident rates and fatal risks, along with regional variations. While valuable for reference, the report has limited data for the CIS region, requiring cautious interpretation. The report aims to support decision-making for airlines, regulatory bodies, and other stakeholders, ultimately enhancing global aviation safety levels. It provides insights into trends and potential areas for improvement in airline operations and safety management.

01/05/2026 Logistics Industry Insights
Read More