Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

The Lesotho Revenue Authority (LRA) is actively implementing a competency-based human resource management system to enhance operational efficiency and tax collection capabilities. Supported by the World Customs Organization through the EPCB-HRMP project, the initiative aims to assist LRA in building a strategic HR management system. This system focuses on aligning talent with roles, ultimately contributing to LRA's modernization goals. This endeavor offers valuable lessons and best practices for other African tax administrations seeking to modernize their HR practices and improve overall performance.

01/22/2026 Customs Knowledge
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WCO Data Model Enhances Crossborder Ecommerce Security

WCO Data Model Enhances Crossborder Ecommerce Security

The World Customs Organization (WCO) Data Model Project Team (DMPT) emphasizes the crucial role of data in building a secure and efficient cross-border e-commerce environment and released the new WCO Data Model 3.7.0. The meeting focused on data standardization, information sharing, and data exchange related to e-commerce, aiming to improve risk management and customs clearance efficiency. This contributes to a safer and more efficient future for cross-border e-commerce by promoting harmonized data standards and facilitating seamless information flow between stakeholders.

01/26/2026 Customs Knowledge
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CH Robinson Fuels Chinese Firms Global Growth with Logistics

CH Robinson Fuels Chinese Firms Global Growth with Logistics

C.H. Robinson China, the Chinese subsidiary of global logistics giant C.H. Robinson, provides global logistics services to Chinese enterprises through its non-asset-based carrier model, digital supply chain, and industry solutions. This analysis examines its reliability, dedicated distribution lines, overseas warehouse network, and dedicated line efficiency. It highlights C.H. Robinson China's strengths in large-scale project logistics and supply chain visibility. The company aims to be a key partner for Chinese businesses expanding into global markets, offering comprehensive solutions to navigate international logistics complexities and optimize supply chain performance.

12/31/2025 Logistics
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WCO South Korea Boost Trade Training with Clikc Upgrade

WCO South Korea Boost Trade Training with Clikc Upgrade

The World Customs Organization (WCO), in collaboration with the Korea Customs Service (KCS), is upgrading the CLiKC! e-learning platform to enhance the capacity of customs officials worldwide to address emerging technologies and global trade trends. By developing new courses, optimizing platform technology, and expanding language support, this project will provide higher-quality training resources for customs personnel and supply chain partners. This initiative aims to promote global trade facilitation and international customs cooperation, ultimately strengthening the global customs community's ability to navigate the complexities of modern trade.

12/30/2025 Customs Knowledge
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Cocoa Giants Pledge to End Deforestation in West Africa

Cocoa Giants Pledge to End Deforestation in West Africa

Twelve global cocoa giants are collaborating with the World Cocoa Foundation (WCF) to eliminate deforestation in the cocoa supply chain. Initially focusing on Ghana and Côte d'Ivoire, the project aims to build a sustainable cocoa production ecosystem by improving farmer livelihoods, addressing climate change, eliminating child labor, and preventing diseases. Working with the African Development Bank and governments, the initiative promotes crop diversification to achieve unified environmental, economic, and social benefits. This collaborative effort seeks to ensure a more responsible and resilient future for the cocoa industry and the forests it impacts.

01/19/2026 Logistics Industry Insights
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Gambia Revenue Authority Upgrades HR Systems with WCO Aid

Gambia Revenue Authority Upgrades HR Systems with WCO Aid

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, supports the Gambia Revenue Authority (GRA) in modernizing its Human Resource Management (HRM). GRA is pioneering a competency-based HRM approach in West and Central Africa, reviewing and refining key tools such as job catalogs and competency frameworks. This initiative aims to build a highly qualified tax workforce, improve operational efficiency and service delivery, and contribute significantly to national economic development. The focus is on creating a sustainable and effective HRM system within the GRA.

01/20/2026 Customs Knowledge
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WCO Program Strengthens African Customs for Trade Growth

WCO Program Strengthens African Customs for Trade Growth

The World Customs Organization (WCO), with EU funding, held a Technical and Operational Advisor (TOA) accreditation workshop for French-speaking African countries. The aim was to enhance customs officials' skills in areas like commodity classification, origin, and valuation. Through pre-accreditation and field visit assessments, the project seeks to expand the pool of experts and facilitate regional trade. Quantitative evaluation and continuous improvement are crucial for the project's success, contributing to the upgrading of African trade. The program ultimately aims to streamline customs procedures and boost economic development within the region.

01/22/2026 Customs Knowledge
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WCO Aids Gambia in Trade Facilitation Via AEO Program

WCO Aids Gambia in Trade Facilitation Via AEO Program

With support from HMRC, the WCO is assisting the Gambia Revenue Authority (GRA) in implementing an Authorized Economic Operator (AEO) program and advancing Coordinated Border Management (CBM). Through online training, field visits, and joint workshops, the initiative aims to enhance the capacity of the GRA and other border agencies. This optimization of customs clearance processes is expected to promote trade facilitation in Gambia, leading to improved efficiency and reduced costs for businesses involved in international trade. The project is crucial for Gambia's economic development by streamlining border procedures.

01/22/2026 Customs Knowledge
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Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs, with the support of the World Customs Organization (WCO), has officially adopted human resource tools such as a competency framework and job catalogue to enhance talent management and organizational effectiveness. This initiative, a key outcome of the West Africa Customs Administration Modernization (WACAM) project, will help Burkina Faso Customs achieve its organizational goals, facilitate trade, and promote economic development in the West African region. The implementation aims to modernize HR practices and build a skilled workforce capable of meeting the challenges of international trade and customs administration.

01/22/2026 Customs Knowledge
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