Latin American Tax Program Enhances Leadership Compliance

Latin American Tax Program Enhances Leadership Compliance

The advanced course on Tax and Customs Administration successfully held its third and fourth editions in Guatemala, providing strategic skills and tools to senior tax and customs officials from Central and South America. Jointly launched by the IMF, the Spanish Institute for Fiscal Studies, and the WCO, the course aims to enhance tax and customs administration and facilitate trade in the region. The upcoming fifth edition will continue to focus on modern management skills and leadership development.

01/16/2026 Customs Knowledge
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Xian Workshop Aims to Ease Public Speaking Anxiety

Xian Workshop Aims to Ease Public Speaking Anxiety

This Xi'an public speaking workshop aims to help professionals overcome expression challenges and enhance communication skills. The course focuses on issues such as unclear logic and stage fright. Through practical exercises, participants will learn to build a clear expression framework, boost confidence, and master effective communication techniques. Ultimately, it aims to enhance personal charisma and professional competitiveness. Limited spots available, advance booking is required.

01/15/2026 Customs Knowledge
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Customs Agencies Adopt Virtual Classrooms to Boost Training

Customs Agencies Adopt Virtual Classrooms to Boost Training

The pandemic has presented challenges to customs personnel training. Live virtual classrooms have become crucial for overcoming these difficulties. This paper emphasizes that customs organizations should actively embrace change, drawing on WCO guidelines. By carefully designing courses, strengthening interaction, and leveraging technology, they can create effective virtual classrooms, enhance personnel capabilities, and drive customs modernization. Ultimately, this promotes trade facilitation and national security. The focus is on adapting to the new normal and utilizing virtual platforms for continuous learning and development within customs administrations.

01/19/2026 Customs Knowledge
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WCO Program Boosts Colombias Customs Efficiency for Trade

WCO Program Boosts Colombias Customs Efficiency for Trade

The World Customs Organization (WCO), at the invitation of the Colombian Customs Authority (DIAN), successfully conducted an online Leadership and Management Development (LMD) workshop. The project aimed to enhance the leadership and management skills of senior Colombian customs officials, covering key areas such as self-awareness, emotional intelligence, effective communication, and personnel management. This initiative supports the creation of high-performing teams and promotes international trade facilitation by equipping leaders with the necessary tools to excel in their roles and foster a positive work environment.

01/19/2026 Customs Knowledge
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Comoros Customs Boosts Disaster Resilience with WCO Aid

Comoros Customs Boosts Disaster Resilience with WCO Aid

The World Customs Organization (WCO), through its COVID-19 Project, supported Comoros Customs in enhancing its disaster management capabilities. This included risk assessment, expedited clearance procedures, facilitation of vaccine transportation, and ensuring supply chain continuity. Workshops fostered international cooperation and provided technical and financial assistance to Comoros Customs. The initiative aims to build a more resilient nation by strengthening its customs' ability to respond effectively to future crises and disruptions, thereby safeguarding trade and protecting the Comorian population.

01/22/2026 Customs Knowledge
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WCO Program Strengthens African Customs for Trade Growth

WCO Program Strengthens African Customs for Trade Growth

The World Customs Organization (WCO), with EU funding, held a Technical and Operational Advisor (TOA) accreditation workshop for French-speaking African countries. The aim was to enhance customs officials' skills in areas like commodity classification, origin, and valuation. Through pre-accreditation and field visit assessments, the project seeks to expand the pool of experts and facilitate regional trade. Quantitative evaluation and continuous improvement are crucial for the project's success, contributing to the upgrading of African trade. The program ultimately aims to streamline customs procedures and boost economic development within the region.

01/22/2026 Customs Knowledge
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Malaysia Customs Enhances Elearning to Train Officers

Malaysia Customs Enhances Elearning to Train Officers

Malaysia Customs has signed a new licensing agreement with the WCO to upgrade its e-learning platform to CLiKC!, aiming to enhance the capabilities of its customs officers. This marks a significant upgrade to Malaysia's customs training system, enabling the localization of WCO courses and customized training content. This initiative will improve training efficiency, reduce costs, and promote knowledge sharing, leading the way in regional customs modernization. The upgraded platform will provide better access to relevant training materials and contribute to the professional development of customs officers.

01/22/2026 Customs Knowledge
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Nigeria Customs Enhances Leadership with WCO Training Program

Nigeria Customs Enhances Leadership with WCO Training Program

The World Customs Organization (WCO) conducted a Leadership and Management Development Workshop for the Nigeria Customs Service (NCS), aiming to enhance the capabilities of senior management and drive NCS reform and modernization. The workshop covered topics such as strategic management, people management, and change management. Participants responded enthusiastically, expressing their intention to apply what they learned. The Comptroller General of the NCS highly praised the workshop, recognizing its crucial role in developing the skills necessary to address future challenges.

01/22/2026 Customs Knowledge
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Benin Customs Upgrades HR Systems with WCO Assistance

Benin Customs Upgrades HR Systems with WCO Assistance

The World Customs Organization (WCO) supports the Benin Customs Administration in implementing a competency-based human resource management system, aiming to enhance customs administration in the region. Through the WCO-WACAM project, Benin Customs completed a job directory, competency inventory, and job descriptions, and developed a detailed work plan, laying the foundation for HR modernization. This initiative not only improves the quality of Benin Customs staff but also provides a reference for other African countries. This project contributes to strengthening customs efficiency and effectiveness.

01/22/2026 Customs Knowledge
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WCO Program Advances Serbian Customs Modernization

WCO Program Advances Serbian Customs Modernization

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in Serbia, aiming to enhance the leadership and management skills of Serbian customs officials. This initiative is designed to drive organizational reform and modernization. Participants greatly benefited from the workshop and expressed their commitment to applying the acquired knowledge to bridge the gap between policy formulation and implementation. They pledged to contribute to the development of Serbian Customs by leveraging their improved leadership capabilities.

01/22/2026 Customs Knowledge
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