Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

With support from the World Customs Organization-West and Central Africa Capacity Building Project, The Gambia Revenue Authority has launched the development of a strategic dashboard to improve performance management. By identifying key performance indicators (KPIs) and establishing monitoring mechanisms, the dashboard will provide senior management with an overview of organizational performance, facilitating decision-making and organizational development. This initiative represents a significant step for The Gambia in advancing modern tax administration.

Gambia Revenue Authority Upgrades HR Systems with WCO Aid

Gambia Revenue Authority Upgrades HR Systems with WCO Aid

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, supports the Gambia Revenue Authority (GRA) in modernizing its Human Resource Management (HRM). GRA is pioneering a competency-based HRM approach in West and Central Africa, reviewing and refining key tools such as job catalogs and competency frameworks. This initiative aims to build a highly qualified tax workforce, improve operational efficiency and service delivery, and contribute significantly to national economic development. The focus is on creating a sustainable and effective HRM system within the GRA.

GIZ WCO Boost Gambia Trade with New Customs Tools

GIZ WCO Boost Gambia Trade with New Customs Tools

GIZ Germany, in collaboration with the WCO, is supporting Gambia in enhancing trade facilitation. The project focuses on optimizing risk management, strengthening inter-agency cooperation, and utilizing the WCO Time Release Study tool. The aim is to reduce cargo clearance times, improve trade efficiency, and ultimately promote economic development in Gambia. This initiative seeks to streamline customs procedures and create a more competitive trading environment for the country.

WCO Aids Gambia in Trade Facilitation Via AEO Program

WCO Aids Gambia in Trade Facilitation Via AEO Program

With support from HMRC, the WCO is assisting the Gambia Revenue Authority (GRA) in implementing an Authorized Economic Operator (AEO) program and advancing Coordinated Border Management (CBM). Through online training, field visits, and joint workshops, the initiative aims to enhance the capacity of the GRA and other border agencies. This optimization of customs clearance processes is expected to promote trade facilitation in Gambia, leading to improved efficiency and reduced costs for businesses involved in international trade. The project is crucial for Gambia's economic development by streamlining border procedures.