Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Wild Shrimp Scandal Highlights Dongfang Zhenxuans Quality Control Issues

Wild Shrimp Scandal Highlights Dongfang Zhenxuans Quality Control Issues

The Dongfang Zhenxuan "Wild Shrimp" incident has raised consumer concerns about its product selection capabilities. Consumers complained that the "wild-caught" shrimp they purchased were actually farmed shrimp, to which Dongfang Zhenxuan responded that they had been "deceived." The incident exposed shortcomings in Dongfang Zhenxuan's supplier vetting, quality control, and after-sales service, sparking public discussion about whether the "Zhenxuan" (carefully selected) in its name is justified. Rebuilding consumer trust is a major challenge facing Dongfang Zhenxuan.

01/04/2026 Logistics Industry Insights
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Ebay Glitches Disrupt Seller Offers Recovery Tips Provided

Ebay Glitches Disrupt Seller Offers Recovery Tips Provided

This article delves into the common reasons behind the malfunctioning of eBay's Best Offer feature, including system glitches, account restrictions, and expired offers. It provides practical solutions, such as trying mobile app, contacting eBay customer service, and regularly checking email notifications. Emphasizing the positive impact of the Best Offer feature on boosting product sales, it encourages sellers to actively utilize it and master troubleshooting methods. Understanding and resolving these issues is crucial for maximizing sales potential on eBay.

01/04/2026 Customs Knowledge
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United Airlines Expands Global Cargo Network with Digital Upgrades

United Airlines Expands Global Cargo Network with Digital Upgrades

United Airlines, a leading global airline, offers efficient and reliable logistics solutions to global trade partners through its extensive route network, robust cargo capacity, flexible agency policies, and exceptional service. Leveraging a digital platform, differentiated pricing strategies, and sustainable development initiatives, United Airlines is continuously strengthening its industry leadership and helping businesses seize market opportunities. The airline's commitment to innovation and customer satisfaction positions it as a key enabler in the dynamic landscape of air cargo and global commerce.

01/04/2026 Airlines
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Ebay Seller Levels Key Ratings and Improvement Tips

Ebay Seller Levels Key Ratings and Improvement Tips

This article provides an in-depth analysis of eBay seller level evaluation criteria and improvement strategies. It emphasizes that sellers should focus on key metrics such as transaction defect rate and unresolved disputes. By optimizing product listings and improving service quality, sellers can achieve a steady improvement in their store level, rather than seeking deceptive methods like 'buying store level'. The focus is on genuine improvement through adherence to eBay's standards and providing a positive customer experience.

01/04/2026 Logistics Encyclopedia
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Top Thirdparty Tools to Enhance Ebay Seller Efficiency

Top Thirdparty Tools to Enhance Ebay Seller Efficiency

This article highlights several eBay third-party tools, including MerchantRun, Ibay365, PushAuction, and Xpress Lister. It provides a detailed analysis of their features and operation methods, aiming to help sellers improve efficiency in product selection, listing, after-sales service, and other aspects. By leveraging these tools, sellers can overcome inefficient operations and achieve business growth. The tools are designed to streamline processes and optimize performance, ultimately leading to increased sales and a more profitable eBay business.

01/04/2026 Logistics Encyclopedia
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Amazon FBA Storage Cuts Worry Sellers Before Peak Season

Amazon FBA Storage Cuts Worry Sellers Before Peak Season

Amazon's significant reduction in FBA storage limits is hindering sellers' peak season inventory preparation, causing widespread anxiety. This move may be to promote its AWD service and improve FBA efficiency. Sellers should actively respond by optimizing inventory management, diversifying warehousing options, and staying informed about Amazon's latest policies to adapt to market changes. The cuts are forcing sellers to rethink their strategies and explore alternative solutions to ensure timely delivery and meet customer demand during the critical holiday season.

01/04/2026 Logistics Industry Insights
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Amazons European Returns Program Cuts Costs for Sellers

Amazons European Returns Program Cuts Costs for Sellers

Amazon Europe has launched the Returns Provider (RP) program to address the challenges of FBM returns. This initiative offers local return addresses through official channels, simplifies the return process, and provides various product value recovery services. This analysis delves into the advantages of the RP program and compares different service providers from a cost perspective. It aims to guide sellers in selecting the most suitable partner to achieve cost reduction and efficiency improvement in their Amazon FBM return processes.

01/04/2026 Logistics
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Dutyprepaid Model Boosts Crossborder Ecommerce Growth

Dutyprepaid Model Boosts Crossborder Ecommerce Growth

Duty prepaid is a crucial service offered by international express companies to cross-border e-commerce businesses. It simplifies customs clearance and enhances customer experience by allowing senders to prepay duties and taxes. Companies like DHL, UPS, and FedEx offer various duty prepaid services, and businesses should choose based on their specific needs. Duty prepaid effectively reduces logistics costs and improves operational efficiency, making it an important tool for cross-border e-commerce companies to enhance their competitiveness.

01/04/2026 Logistics Encyclopedia
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Amazon Sellers Face Account Suspensions Reinstatement Guide

Amazon Sellers Face Account Suspensions Reinstatement Guide

Amazon seller account suspensions are a common issue. This article provides an in-depth analysis of the reasons for account suspension and offers a detailed appeal guide. It helps you understand the types of account suspensions, common causes, and corresponding strategies. The importance of compliant operations and high-quality service is emphasized to help you reinstate your Amazon account and achieve business growth. It covers key aspects of the appeal process and preventative measures to avoid future suspensions.

01/04/2026 Logistics Encyclopedia
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