Amazon Extends SAFET Refund Protection to European Sellers

Amazon Extends SAFET Refund Protection to European Sellers

Amazon's European CSBA (Customer Service by Amazon) service has been significantly upgraded with the addition of the SAFE-T Claim feature. This provides self-fulfilled sellers with a channel to appeal refund disputes, effectively protecting their rights. This article details the CSBA service, the SAFE-T Claim mechanism, and analyzes the suitability of CSBA for different types of sellers, helping them make informed decisions. It empowers sellers to navigate refund disputes and leverage the benefits of CSBA for enhanced customer service and protection against unfair claims.

01/04/2026 Logistics Industry Insights
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Global Shipping Guide Preventing and Claiming Lost Packages

Global Shipping Guide Preventing and Claiming Lost Packages

This article delves into the common causes of lost international express packages, such as incorrect addresses, customs clearance issues, and unreliable agents. It provides a detailed claim guide, including the claim process, required materials, and compensation standards for various express companies. It also alerts readers to situations where claims may be denied, helping cross-border e-commerce sellers and foreign trade enterprises mitigate risks and protect their rights. The guide aims to empower users to navigate the complexities of lost package claims effectively and efficiently.

01/07/2026 Logistics Encyclopedia
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Understanding The Differences Between Freight Forwarding, Ocean Freight Operations, And Shipping Operations

Understanding The Differences Between Freight Forwarding, Ocean Freight Operations, And Shipping Operations

This article explores the distinctions between freight forwarding, ocean shipping operations, and shipping management. A freight forwarder acts as an intermediary responsible for the transportation procedures of clients' goods, while ocean shipping operations focus on the specific processes involved in maritime shipping, including shipment and booking. Shipping management is handled by staff responsible for pricing and booking, which includes multiple steps.

07/18/2025 Logistics Encyclopedia
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Shanghaisingapore Ocean Freight Costs Explained

Shanghaisingapore Ocean Freight Costs Explained

This article provides an in-depth analysis of the logistics cost structure, influencing factors, and operational procedures for ocean freight exports from Shanghai to Singapore. It addresses frequently asked questions and aims to help businesses clearly understand various expenses, optimize logistics plans, and choose suitable freight forwarding partners. The goal is to effectively control costs and smoothly expand into the Singapore market. This includes understanding the breakdown of costs, identifying key drivers, and navigating the process for efficient and cost-effective shipping.

01/26/2026 Logistics
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Strengthening Source Supervision to Ensure Freight Safety - Nanhai Police Station Visits Freight Companies

Strengthening Source Supervision to Ensure Freight Safety - Nanhai Police Station Visits Freight Companies

Recently, the Nanhai Police Station of Zhumadian City conducted safety inspections at freight companies focusing on large transport vehicles to enhance the safety production awareness of business leaders and reduce traffic hazards and accidents. By distributing safety letters and explaining safety management knowledge, the initiative aims to promote the implementation of safety responsibilities within the companies, contributing to the creation of a civilized and harmonious traffic environment.

07/21/2025 Logistics
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UPS: Sea Freight Overloaded, Shippers Turn to Air Freight to Meet Rising Demand

UPS: Sea Freight Overloaded, Shippers Turn to Air Freight to Meet Rising Demand

As the issue of overcapacity in sea freight becomes more severe, shippers are turning to air freight to meet market demands. The backlog of cargo and slow sailing strategies implemented by shipping companies have sparked concern and anxiety among shippers. A report from UPS indicates a significant increase in international parcel volume and cargo revenue, prompting shippers to adopt more flexible logistics strategies to tackle peak season challenges.

07/18/2025 Logistics
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