The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
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Exploration of the Logistics Giants’ Transformation: The Rise of the Franchising Model

Exploration of the Logistics Giants’ Transformation: The Rise of the Franchising Model

In recent years, domestic logistics giants have been exploring franchising models. Tian Di Hua Yu, Deppon Logistics, and Jiajilogistics have launched new strategies to expand their markets. Tian Di Hua Yu plans to open 3,000 new stores in the next three years, Deppon has initiated a partnership program, and Jiajilogistics is conducting franchise recruitment. These innovative models not only provide opportunities for entrepreneurs but also drive the logistics industry toward greater efficiency and closer alignment with market needs.

Logistics Sector Sees Growth in Franchises and Leasing Options

Logistics Sector Sees Growth in Franchises and Leasing Options

Opportunities are emerging in the logistics industry. This article focuses on the hot topic of logistics franchise and investment, outlining recruitment information from companies like Aneng Logistics and Best Express, as well as warehouse leasing information from logistics parks in various regions. It also provides advice on seizing these logistics opportunities, including defining your own positioning, conducting in-depth market research, and evaluating risks and returns. Aiming to help investors find success in the logistics sector.

08/15/2025 Logistics
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China's Express Delivery Sector Booms Amid Rising Competition

China's Express Delivery Sector Booms Amid Rising Competition

The express delivery industry in China is currently experiencing rapid growth, showcasing significant market potential. However, the swift expansion of the franchise system has also led to a phenomenon of pseudo-growth. The industry faces multiple challenges, including low market concentration and declining profit margins. To better seize investment opportunities, it is crucial to focus on key indicators such as growth rates of parcel volume, overall network profits, integration of delivery points, and profitability of franchisees. While maintaining caution, we should adapt flexibly to market fluctuations and aim to capture promising opportunities in industry development.

07/28/2025 Logistics
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China's Express Delivery Boom: SF Express and Tonglu Operators Reshape Market

China's Express Delivery Boom: SF Express and Tonglu Operators Reshape Market

This article explores the development history of SF Express and Tonglu Gang in the express delivery industry. SF Express has gained market share through high-quality services and stable pricing, while Tonglu Gang has rapidly expanded via a franchise model. Both companies have evolved in competition, highlighting the complex survival environment of China's express delivery industry. By 2035, during the Double Eleven shopping festival, YTO Express continues to show strong market growth, while SF Express remains a market leader. The future of the express delivery industry holds endless opportunities and challenges.

Best Inc Targets Southeast Asias Ecommerce Growth

Best Inc Targets Southeast Asias Ecommerce Growth

Best Global Logistics Asia is recruiting partners nationwide, leveraging the strength and experience of Best Inc. to share opportunities in the Southeast Asian cross-border e-commerce market. Supported by four business divisions, Best Global Logistics Asia builds dedicated Southeast Asia lines, providing a stable network, quality service, and intelligent management. This empowers partners to quickly enter new markets and achieve rapid growth. Join us to capitalize on the booming Southeast Asia e-commerce landscape and accelerate your business success.

12/27/2024 Logistics
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