The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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Blume Global ICTSI Launch Maritime Payment Platform

Blume Global ICTSI Launch Maritime Payment Platform

Blume Global's Appointment Scheduling platform offers a new solution for maritime terminal operators to manage appointments and online payments. ICTSI is the first to implement this technology, significantly enhancing container turnover efficiency and operational transparency, thus advancing the global digitization process of terminals.

08/06/2025 Logistics
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Jiuzhou Logistics Launches Onestop Freight Matching Platform

Jiuzhou Logistics Launches Onestop Freight Matching Platform

Jiuzhou Logistics Network is dedicated to building an efficient and convenient logistics information platform. It offers services such as one-click freight posting and precise vehicle matching, addressing the input difficulties faced by logistics companies and reducing operating costs. This helps businesses achieve a qualitative leap in freight efficiency. Jiuzhou Logistics Network also collaborates with leading companies like Xufeng Logistics to promote innovation and development within the logistics industry.

08/21/2025 Logistics
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Freight Forwarding Platform Highlights User Yuntengshs Contributions

Freight Forwarding Platform Highlights User Yuntengshs Contributions

This paper delves into the personal homepage data of Yuntengsh, a user on the Jiyun Baodian platform, analyzing their activity and contributions within the community. It introduces various features of the Jiyun Baodian community and its copyright information. By analyzing metrics such as visits, prestige, and points, the paper reveals Yuntengsh's role and value within the community. The aim is to provide readers with a better understanding of this user and the overall ecosystem of the Jiyun Baodian community. This analysis offers insights into user engagement and community dynamics within a freight forwarding platform.

08/21/2025 Logistics Encyclopedia
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Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
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Jiuzhou Logistics Boosts Efficiency with New Digital Platform

Jiuzhou Logistics Boosts Efficiency with New Digital Platform

Jiuzhou Logistics Network launched a one-click supply information release feature, simplifying the logistics equipment supply-demand matching process and improving efficiency. The platform gathers high-quality suppliers, such as Henglida Intelligent Equipment, and provides industry exhibition information to help companies optimize logistics operations, reduce costs, and achieve high-quality development. This new feature streamlines the process for businesses to connect with potential partners and access valuable resources within the logistics equipment sector.

08/15/2025 Warehousing
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Freight Forwarding Platform Upgrades Services After User Feedback

Freight Forwarding Platform Upgrades Services After User Feedback

Jiyun Baodian's Spring Festival update optimizes freight forwarding knowledge exchange. It fixes the vessel schedule query, adds a Logo link, and answers user questions. Furthermore, the development of Jiyun Interconnect aims to foster collaboration and create a shared future. This redesign incorporates user feedback and focuses on providing a more seamless and informative experience for freight forwarders.

08/22/2025 Logistics Encyclopedia
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Exploration of the Logistics Giants’ Transformation: The Rise of the Franchising Model

Exploration of the Logistics Giants’ Transformation: The Rise of the Franchising Model

In recent years, domestic logistics giants have been exploring franchising models. Tian Di Hua Yu, Deppon Logistics, and Jiajilogistics have launched new strategies to expand their markets. Tian Di Hua Yu plans to open 3,000 new stores in the next three years, Deppon has initiated a partnership program, and Jiajilogistics is conducting franchise recruitment. These innovative models not only provide opportunities for entrepreneurs but also drive the logistics industry toward greater efficiency and closer alignment with market needs.

07/21/2025 Logistics Industry Insights
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