Mauritius Revenue Authority Upgrades HRM After WCO Review

Mauritius Revenue Authority Upgrades HRM After WCO Review

The World Customs Organization conducted a diagnostic review of the Mauritius Revenue Authority's (MRA) human resource management system to support the MRA in establishing a modern and transparent HRM system. The review team proposed competency-based recommendations for improvement, which the MRA intends to actively adopt to enhance its human resource management capabilities and support its tax administration functions. This initiative aims to strengthen the MRA's ability to attract, retain, and develop skilled personnel, ultimately improving the efficiency and effectiveness of tax collection and compliance.

01/05/2026 Customs Knowledge
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WCO Boosts Lesotho Customs Modernization with Audit Reform

WCO Boosts Lesotho Customs Modernization with Audit Reform

The World Customs Organization (WCO) successfully completed a Post Clearance Audit (PCA) diagnostic mission for the Lesotho Revenue Authority (LRA). The mission aimed to assess the LRA's systems, techniques, and methodologies related to PCA and provide recommendations for improvement, enhancing the efficiency and transparency of its tax administration system. This initiative is part of the HMRC-WCO-UNCTAD collaboration project, highlighting the importance of international cooperation in promoting customs modernization in developing countries.

01/05/2026 Customs Knowledge
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WCO Backs Philippines Customs Modernization with HRM System

WCO Backs Philippines Customs Modernization with HRM System

The World Customs Organization (WCO) successfully conducted a personnel management diagnostic of the Bureau of Customs (BOC) in the Philippines. This aimed to support BOC's strategic goals and HR modernization by building a competency-based HRM system. The diagnostic highlighted the importance of HR roles, competency-based HRM, and training development. The BOC committed to adopting the WCO's 18 customized recommendations to drive the implementation of future action plans.

01/05/2026 Customs Knowledge
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WCO Workshop Advances Digital Customs Reform in West and Central Africa

WCO Workshop Advances Digital Customs Reform in West and Central Africa

The World Customs Organization (WCO) held a data analysis workshop for the West and Central Africa region, aiming to enhance the data analysis capabilities of customs administrations in the region. The workshop introduced the WCO's Big Data Strategy, shared member experiences, and updated participants on the latest developments in WCO capacity building. Participants highly appreciated the event and expressed their commitment to further strengthening cooperation to jointly promote the regional digital transformation of customs.

01/05/2026 Customs Knowledge
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WCO Scholarship Program Enhances Customs Officials Global Skills

WCO Scholarship Program Enhances Customs Officials Global Skills

The World Customs Organization (WCO) Spanish Scholarship Program has been launched to enhance the professional skills and management capabilities of customs officials from Spanish-speaking countries and promote customs reform and modernization. The program offers tailored curriculum, lectures by WCO experts, and field visit opportunities, helping participants broaden their international perspectives and accelerate their career development. This is an unmissable learning and development opportunity for customs professionals.

01/05/2026 Customs Knowledge
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WCO Unveils Tech Network to Streamline Global Border Control

WCO Unveils Tech Network to Streamline Global Border Control

The World Customs Organization (WCO) has launched the Technology Network (TeN), aiming to be a leading global hub for border management technology. This platform facilitates information exchange, experience sharing, and collaboration among customs administrations, technology providers, and other stakeholders. It promotes technological innovation and application to improve global border management. Companies can register their products for free, and customs administrations can search for the latest technology solutions. The goal is to collectively build an intelligent border management ecosystem.

01/05/2026 Customs Knowledge
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Burkina Faso Boosts Customs Valuation with WCO Assistance

Burkina Faso Boosts Customs Valuation with WCO Assistance

The World Customs Organization (WCO) provided technical assistance to the Burkina Faso Customs Administration to support the restoration of its autonomous customs valuation function. The first phase assessment has been completed, with the expert team offering recommendations through diagnostic assessments and collaborative dialogue. These recommendations aim to strengthen risk management, implement post-clearance audits, and enhance the capabilities of valuation officers. The ultimate goal is to build an autonomous and efficient customs valuation system for Burkina Faso.

01/05/2026 Customs Knowledge
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Maldives Customs Boosts Efficiency with Leadership Training

Maldives Customs Boosts Efficiency with Leadership Training

The Maldives Customs Service held an executive leadership management development retreat to implement the Mercator Implementation Plan, enhance teamwork and leadership, and optimize organizational development. The aim was to formulate a reliable strategic plan before World Customs Day, improve customs efficiency, and promote national economic development. The retreat focused on strengthening leadership skills and fostering collaboration to effectively execute strategic initiatives and contribute to the overall growth and prosperity of the Maldives.

01/05/2026 Customs Knowledge
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Customs Agencies Boost Efficiency Through Talent Management Strategies

Customs Agencies Boost Efficiency Through Talent Management Strategies

This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.

01/05/2026 Customs Knowledge
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Russian Customs Struggles with Rigid Performance Metrics

Russian Customs Struggles with Rigid Performance Metrics

The Russian customs performance evaluation system faces issues such as complex and rigid indicators, and an overemphasis on results rather than processes, leading to inefficient resource allocation and difficulty in meeting public needs. This paper suggests building a scientific performance evaluation system by clarifying assessment goals, simplifying the indicator system, introducing external evaluation, and strengthening process management. The aim is to improve customs efficiency and transparency.

01/05/2026 Customs Knowledge
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