Oracle Study Supply Chain Issues Erode Consumer Trust
An Oracle study reveals that supply chain disruptions are significantly impacting US consumers, causing anxiety, frustration, and altering their purchasing behavior. Consumers expect greater transparency and timely service from brands; otherwise, businesses risk losing customers. Companies should prioritize supply chain management, improving efficiency and resilience to earn consumer trust. The disruptions have created a climate where brand loyalty is tested, and clear communication is crucial for maintaining customer relationships amidst ongoing challenges.
