The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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Lanzhou Railway Port to Enhance Northwest Chinas Logistics Hub

Lanzhou Railway Port to Enhance Northwest Chinas Logistics Hub

The Lanzhou Railway Port New Area operation zone has passed the pre-acceptance inspection by inspection and quarantine authorities, marking the countdown to its official closure and operation. This pre-acceptance focused on the construction of the port's infrastructure and information platform, with the expert group providing improvement suggestions. The completion of the port will significantly improve logistics efficiency in the Northwest region and promote foreign trade. It represents a significant step towards establishing a crucial logistics hub connecting China with Central Asia and Europe.

09/26/2025 Logistics
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Shopee Exits Poland Amid Strategic Ecommerce Shift

Shopee Exits Poland Amid Strategic Ecommerce Shift

Shopee announced the closure of its Polish site, exiting the European market due to macroeconomic uncertainties. Previously, Shopee had closed sites in France and Spain and implemented layoffs to optimize operational efficiency. The company is shifting its strategic focus to Asia and South America, concentrating on core markets to address global economic challenges. Shopee's strategic adjustments offer insights for other cross-border e-commerce platforms. This refocus allows Shopee to better allocate resources and navigate the current economic climate by prioritizing regions with higher growth potential.