Social Commerce Personalization Transforms Customer Engagement

Social Commerce Personalization Transforms Customer Engagement

Social commerce is reshaping the retail industry by integrating shopping experiences into social media platforms. It leverages personalized interactions, convenient shopping processes, and efficient customer service to help brands build stronger connections with customers and enhance customer loyalty. In the future, conversational commerce will become an important development direction for social commerce.

Amazon and Tiktok Clash in Ecommerce Talent Battle

Amazon and Tiktok Clash in Ecommerce Talent Battle

Amazon is poaching influencers with high salaries to counter the rise of TikTok e-commerce, highlighting its emphasis on live-streaming e-commerce. TikTok Shop's global expansion brings new opportunities for cross-border sellers. The cross-border e-commerce landscape is facing reshaping, and future competition is full of variables. Only innovators can win. Amazon's move underscores the growing importance of short-form video and live commerce in the global e-commerce market and the intense competition between major players.

Ontrac Expands Services to Compete in Parcel Delivery Market

Ontrac Expands Services to Compete in Parcel Delivery Market

OnTrac plans to launch Express and Ground Essentials services by early 2026 and is partnering with Fenix Commerce to enhance customer experience. This strategic move aims to differentiate itself in a competitive market. By focusing on specific service offerings and leveraging data-driven insights through Fenix Commerce, OnTrac seeks to gain a competitive edge and cater to evolving customer needs in the express delivery sector. The collaboration highlights OnTrac's commitment to innovation and customer-centricity.

01/08/2026 Logistics
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Tiktok Shop Expands to Spain Focuses on Logistics

Tiktok Shop Expands to Spain Focuses on Logistics

TikTok Shop is targeting Spain, planning to first establish a robust warehousing and logistics system before expanding its e-commerce operations. The choice of Spain is likely due to its large social media user base, rapidly growing e-commerce market, and relatively less competitive environment. European e-commerce professionals should prepare in advance to seize market opportunities. This strategic move highlights the importance of a solid logistics foundation for successful cross-border e-commerce ventures.

Mercado Libre Invests 1B in Latin America Ecommerce Expansion

Mercado Libre Invests 1B in Latin America Ecommerce Expansion

The Latin American e-commerce market is experiencing explosive growth, with Brazil, the largest e-commerce market in the region, serving as a gateway to Latin America. Mercado Libre, a leading e-commerce giant in Latin America, continues to invest in the Brazilian market, boasting a leading market position and an efficient logistics network. The Brazilian e-commerce market is poised for further growth in the coming years, presenting numerous opportunities for Chinese sellers.

WCO Releases New Ecommerce Crossborder Trade Rules

WCO Releases New Ecommerce Crossborder Trade Rules

The World Customs Organization (WCO) E-Commerce Package provides a guiding framework for customs administrations in managing cross-border e-commerce, with the core being the Framework of Standards on Cross-Border E-Commerce. It covers trade facilitation, security, revenue collection, and consumer protection. The WCO urges countries to implement the package in phases based on their national circumstances and provides support to promote secure, efficient, sustainable, and inclusive cross-border e-commerce development.

Jiangxi Ecommerce Association Boosts Crossborder Trade for Local Firms

Jiangxi Ecommerce Association Boosts Crossborder Trade for Local Firms

Jiangxi E-commerce Association actively promotes the development of Jiangxi's e-commerce industry and helps enterprises expand into the international market by building platforms, holding forums, and organizing research activities. The association is committed to building a resource-sharing and mutually beneficial business ecosystem, providing strong support for Jiangxi e-commerce companies to go global. It fosters collaboration and knowledge exchange to empower businesses and facilitate their entry into the competitive global e-commerce landscape.

Air Freight Vs Trucking Optimizing Lastmile Ecommerce Delivery

Air Freight Vs Trucking Optimizing Lastmile Ecommerce Delivery

The choice of last-mile delivery method in international air freight directly impacts cross-border logistics costs and delivery time. This paper compares the differences between express delivery and truck delivery, analyzing their advantages and disadvantages in terms of timeliness, cost, and applicability. It proposes selection strategies based on cargo attributes, customs clearance capabilities, and cost control. The aim is to help cross-border e-commerce sellers optimize last-mile delivery, achieving the best balance between efficiency and cost.

Expert Guide to Tracking International Packages

Expert Guide to Tracking International Packages

This article details five primary methods for tracking the status of international express shipments: official website tracking, third-party tracking platforms, mobile app tracking, e-commerce platform tracking, and contacting customer service. Mastering these methods will empower readers to easily track their international packages and eliminate anxious waiting. Learn how to stay informed about your shipment's journey from origin to destination with these practical tips. This guide provides a comprehensive overview of available resources for efficient international package tracking.

11/03/2025 Logistics
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Ecommerce Firms Tackle Lastmile Shipping Challenges

Ecommerce Firms Tackle Lastmile Shipping Challenges

This article provides a detailed analysis of 'door-to-door' and 'non-door-to-door' service models in international express delivery for cross-border e-commerce sellers. It offers recommendations for selecting the appropriate service based on different scenarios and shares cost-saving tips. The aim is to assist sellers in optimizing their logistics solutions, enhancing customer satisfaction, and reducing operational costs. The guide covers key considerations for choosing the right delivery option and maximizing efficiency in international shipping.