Global Shipping Guide Preventing and Claiming Lost Packages

Global Shipping Guide Preventing and Claiming Lost Packages

This article delves into the common causes of lost international express packages, such as incorrect addresses, customs clearance issues, and unreliable agents. It provides a detailed claim guide, including the claim process, required materials, and compensation standards for various express companies. It also alerts readers to situations where claims may be denied, helping cross-border e-commerce sellers and foreign trade enterprises mitigate risks and protect their rights. The guide aims to empower users to navigate the complexities of lost package claims effectively and efficiently.

01/07/2026 Logistics Encyclopedia
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Fedextnt Merger to Transform European Logistics

Fedextnt Merger to Transform European Logistics

The FedEx acquisition of TNT Express is progressing positively, with the European Commission issuing a statement of non-objection. This deal aims to expand FedEx's footprint in the European market and enhance its global service capabilities. The merged entity will be able to offer more competitive e-commerce services, benefiting consumers and SMEs in Europe and beyond. This transaction will accelerate market integration and drive industry transformation and upgrading. The acquisition is expected to streamline operations and improve efficiency in the express delivery sector.

01/21/2026 Logistics
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Overseas Chinese in Europe Face Challenges Accessing Cold Medicine

Overseas Chinese in Europe Face Challenges Accessing Cold Medicine

This article provides a detailed guide for overseas Chinese living in Europe on purchasing cold medicine and cross-border express delivery. It covers various channels, including international express services, postal parcels, cross-border e-commerce platforms, and Chinese pharmacies. The guide emphasizes drug safety, compliance, and customs declaration considerations, aiming to help overseas Chinese conveniently and safely resolve cold-related issues. It offers practical advice on navigating the complexities of obtaining medication from abroad, ensuring they can access the necessary remedies while adhering to regulations.

01/26/2026 Logistics Encyclopedia
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Chinese Logistics Firms Vie for Global Supply Chain Dominance

Chinese Logistics Firms Vie for Global Supply Chain Dominance

Against the backdrop of global supply chain reshaping, the potential crisis of FedEx Ground presents opportunities for Chinese logistics companies. Cainiao, SF Express, JD Logistics, and J&T Express, the four major players, are actively expanding into the global market, striving to build a worldwide logistics network. The key to seizing the opportunity and becoming a leading cross-border e-commerce logistics provider representing Chinese power lies in their global network, operational capabilities, service experience, and strategic adjustment abilities. The company that best navigates these factors will likely emerge as the leader.

01/07/2026 Logistics Industry Insights
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DHL Invests 20M to Expand Delivery Services in Philadelphia NJ

DHL Invests 20M to Expand Delivery Services in Philadelphia NJ

DHL is investing $20 million to open new service centers in Philadelphia and New Jersey, aiming to enhance express delivery processing capabilities and service quality. The expansion and equipment upgrades will boost import package processing capacity by 50% and export capacity by 30%. First-time delivery times will be reduced by 30 minutes, providing consumers with faster and more reliable express services. The expansion also extends DHL's service area to northern Delaware, improving logistics efficiency and supporting the growth of e-commerce businesses by providing faster and more efficient delivery options.

01/19/2026 Logistics
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Douyins Interestbased Ecommerce Challenges Traditional Retail Models

Douyins Interestbased Ecommerce Challenges Traditional Retail Models

Interest-based e-commerce, exemplified by Douyin (TikTok), is challenging the traditional shelf-based e-commerce model. While interest-based e-commerce can rapidly increase GMV, it faces profitability challenges. E-commerce platforms are exhibiting a diversified development trend. Douyin, while focusing on interest-based e-commerce, is also strengthening its shelf-based e-commerce capabilities. In the future, interest-based and shelf-based e-commerce are likely to coexist in the long term, catering to different consumer needs and shopping behaviors.

01/22/2026 Logistics Industry Insights
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Rapid Development and Challenges in the Express Delivery Industry

Rapid Development and Challenges in the Express Delivery Industry

The express delivery industry has seen significant growth due to the development of e-commerce. However, the sector faces a 'sub-healthy' state with thin profit margins and a continuous decline in average revenue per parcel. To address this predicament, the government is promoting the use of major transportation resources to reduce costs, while companies are actively seeking international markets.

07/17/2025 Logistics
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Matson Adjusts Shipping Schedule for Peak Season Demand

Matson Adjusts Shipping Schedule for Peak Season Demand

This article provides detailed sailing schedule information for Matson Express (CLX and CLX+) from Week 45 to Week 47. It includes key data such as vessel capacity, planned/actual departure and arrival times, and estimated berth locations. This information aims to help cross-border e-commerce sellers and freight forwarders accurately grasp the logistics rhythm and succeed during the year-end peak season.

01/04/2026 Logistics
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Douyin Challenges Cainiao in Chinas Ecommerce Logistics

Douyin Challenges Cainiao in Chinas Ecommerce Logistics

Douyin e-commerce's logistics platform, "Yin Xu Da," is rapidly emerging with an open approach, connecting multiple express delivery giants to break traditional logistics barriers and build a more compatible ecosystem. Facing Cainiao Logistics' leading position, Yin Xu Da, leveraging Douyin's massive traffic and open strategy, is expected to create a new competitive landscape in e-commerce logistics. However, its future development still faces many challenges. It aims to provide diverse logistics options for merchants and improve delivery efficiency using Douyin's resources.

12/31/2025 Logistics Industry Insights
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Alipay's New Feature: Easily Send Packages, Convenient Living Starts Here

Alipay's New Feature: Easily Send Packages, Convenient Living Starts Here

Alipay has launched the 'My Express' feature to tackle the challenges of sending parcels. This feature includes package tracking, cash on delivery, and shipping services, allowing users to place orders and pay for their deliveries with ease. Currently, it supports several courier companies and plans to expand to more e-commerce platforms in the future, enabling one-click logistics information inquiries and significantly enhancing the delivery experience.

07/21/2025 Logistics
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