Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
Read More
Top Livestreamer Li Jiaqi Sparks Outrage Over Income Remarks

Top Livestreamer Li Jiaqi Sparks Outrage Over Income Remarks

Li Jiaqi's live streaming encountered a trust crisis due to the 'eyebrow pencil incident,' with the phrase 'has your salary increased?' triggering public outrage. This article analyzes the event's causes, price disputes, and the escalation of public opinion. It explores how live streaming hosts should exercise caution in their speech, empathize with users, and avoid 'mishaps' to ultimately gain user trust. The incident highlights the importance of understanding consumer sentiment and maintaining transparency in pricing within the competitive live streaming e-commerce landscape.

01/07/2026 Logistics Industry Insights
Read More
Livestreaming Firm Dongfang Zhenxuan Enhances Private Traffic Strategies

Livestreaming Firm Dongfang Zhenxuan Enhances Private Traffic Strategies

The closure of Oriental Selection's Douyin livestream room due to irregular traffic diversion highlights the limitations of relying on platform traffic. By analyzing the event's timeline, this paper emphasizes the importance of private traffic operation and proposes suggestions for building and operating private traffic. It argues that private traffic is an inevitable trend in the future development of e-commerce, providing more control and direct engagement with customers, mitigating risks associated with platform dependency, and fostering long-term customer relationships.

01/07/2026 Logistics Industry Insights
Read More
Ecommerce Guide Understanding DDP and DDU Incoterms

Ecommerce Guide Understanding DDP and DDU Incoterms

In cross-border e-commerce, the choice between DDP and DDU Incoterms is crucial. This article provides an in-depth analysis of their definitions, cost structures, risks, and applicable scenarios. It offers practical advice to help sellers optimize logistics solutions, reduce operating costs, enhance customer experience, mitigate potential risks, and achieve business growth. Understanding the nuances of DDP and DDU empowers sellers to make informed decisions regarding shipping responsibilities and cost allocation, ultimately leading to more efficient and profitable international transactions.

01/07/2026 Logistics Encyclopedia
Read More
Tiktok Shop Upgrades to Flagship Stores for Better Sales Supply Chain

Tiktok Shop Upgrades to Flagship Stores for Better Sales Supply Chain

This article delves into the necessity and advantages of upgrading a Douyin enterprise store to a flagship store. It details the qualification requirements for the upgrade and provides solutions for when qualifications are insufficient. Upgrading to a flagship store helps improve conversion rates, gain traffic support, and simplify operational processes, ultimately assisting merchants in achieving greater success within Douyin E-commerce. The benefits include increased visibility, enhanced brand image, and access to exclusive features, leading to improved performance and growth on the platform.

01/07/2026 Logistics Industry Insights
Read More
Pinterests Visual Marketing Boosts Ecommerce Sales

Pinterests Visual Marketing Boosts Ecommerce Sales

This article analyzes Pinterest's recommendation and search mechanisms, providing cross-border e-commerce sellers with strategies to optimize Pins, keywords, and content. The goal is to improve the exposure and sales of visual products on the platform. It delves into how Pinterest algorithms work to surface relevant content to users, and how sellers can leverage this understanding to their advantage. By focusing on visual appeal, strategic keyword placement, and engaging content, sellers can effectively increase their product visibility and drive conversions on Pinterest.

01/07/2026 Logistics Industry Insights
Read More
Min爆 Optoelectronics Hits Millionunit LED Sales in Shenzhen

Min爆 Optoelectronics Hits Millionunit LED Sales in Shenzhen

Shenzhen Explosion Proof Optoelectronics Co., Ltd. is a leading player in the LED lighting industry, focusing on overseas markets and providing commercial and industrial lighting ODM products. With strong technical capabilities, a rich product line, and market insights, the company collaborates with numerous internationally renowned brands, generating annual revenue exceeding 1 billion and net profit nearing 200 million. Looking ahead, the company plans to expand its scale through an IPO and explore new channels such as cross-border e-commerce.

01/07/2026 Logistics Industry Insights
Read More
Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
Read More
US Consumer Spending Rises Amid Strong Job Market Amazon Adapts

US Consumer Spending Rises Amid Strong Job Market Amazon Adapts

Strong US employment data and a record-low unemployment rate are laying the foundation for a consumer recovery. Amazon's adjusted logistics strategy, including scaling back Prime Air and increasing ground transportation investment, signals an optimistic outlook on the US economy and consumer spending. Cross-border e-commerce sellers should closely monitor market trends and adapt their business strategies to capitalize on the consumption recovery opportunities. This shift in Amazon's strategy reflects a broader expectation of sustained economic growth and increased consumer demand.

01/07/2026 Logistics Industry Insights
Read More
Amazon India Exits Food Delivery Amid Ecommerce Struggles

Amazon India Exits Food Delivery Amid Ecommerce Struggles

Amazon India's closure of its food delivery service, coupled with domestic COVID-19 impacts, presents shipping challenges for cross-border e-commerce sellers at year-end. Sellers need to develop meticulous shipping plans, monitor inventory storage policies, optimize supply chain management, and prepare for extended shipping delays. This proactive approach is crucial to navigating uncertainties and ensuring business stability. Focusing on efficient logistics and contingency planning will be key to mitigating disruptions and maintaining a consistent level of service for customers.

01/07/2026 Logistics
Read More