Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon sellers can proactively monitor and respond to feedback in "Voice of the Customer" to identify issues in products and operations and take corrective actions, reducing the risk of performance deterioration. Emphasize documenting improvement measures through "Take Action" to demonstrate a proactive approach to problem-solving to Amazon, which helps maintain good seller performance. By actively addressing customer concerns and showcasing improvements, sellers can safeguard their account health and improve overall customer satisfaction on the Amazon platform.

12/30/2025 Logistics Industry Insights
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Jieshi Supply Chain Expands in South Chinas Ecommerce Logistics

Jieshi Supply Chain Expands in South Chinas Ecommerce Logistics

Jieshi Supply Chain, a rising force in cross-border e-commerce logistics in South China, focuses on niche markets like European and American dedicated lines and Southeast Asian small packages. With a philosophy of "precise service and efficient operation," it has quickly gained market attention. This article analyzes its service capabilities, network coverage, and cost-effectiveness, and evaluates its reliability, providing a reference for cross-border e-commerce sellers when choosing a logistics service provider. It aims to help sellers make informed decisions about their logistics partners.

01/07/2026 Logistics
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3pls Expand Tech and Scale to Meet Ecommerce Demand

3pls Expand Tech and Scale to Meet Ecommerce Demand

The continued growth of e-commerce presents both opportunities and challenges, with surging order volumes, high return rates, and labor shortages becoming increasingly prominent. Third-party logistics (3PL) providers, leveraging their technology, scale, and expertise, are crucial for e-commerce businesses to address these challenges and improve efficiency. Through the application of automation, artificial intelligence, and other technologies, 3PLs help companies optimize warehousing, transportation, and reverse logistics, thereby maintaining a competitive edge in the dynamic market.

01/07/2026 Logistics Industry Insights
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Pharmapacks Bankruptcy Signals Risks for Amazon Sellers

Pharmapacks Bankruptcy Signals Risks for Amazon Sellers

The bankruptcy of top Amazon seller Packable serves as a warning to cross-border e-commerce sellers: reckless expansion is unsustainable; cash flow and profit are paramount. Sellers should focus on lean operations, cost control, and careful decision-making, while closely monitoring market changes and ensuring compliance. Cultivating niche markets, building strong brands, improving product quality, optimizing customer experience, and diversifying channels are crucial for survival in challenging times. Prioritizing financial stability and sustainable growth over rapid expansion is key to long-term success.

01/06/2026 Logistics Industry Insights
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Japans Nuclear Wastewater Release Spurs Crossborder Ecommerce Debate

Japans Nuclear Wastewater Release Spurs Crossborder Ecommerce Debate

Japan's nuclear wastewater discharge has sparked global concern, presenting both risks and opportunities for cross-border e-commerce. Risks include consumer trust crises and supply chain adjustments, while opportunities lie in surging demand for disaster prevention and emergency supplies, as well as origin marketing. Businesses should strictly control product quality, seek alternative sources, highlight non-Japanese origin advantages, strengthen communication with consumers, and pay attention to policy changes to turn risks into opportunities.

01/05/2026 Logistics Industry Insights
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Amazon Sellers Prep for Profitable Lunar New Year Sales

Amazon Sellers Prep for Profitable Lunar New Year Sales

As the Chinese New Year approaches, Amazon sellers need to prepare in advance by managing inventory, setting up self-fulfillment, checking promotions, and optimizing on-site advertising. This ensures smooth store operation during the holiday, preventing sales decline and performance damage. A detailed self-inspection checklist helps you enjoy the holiday with peace of mind and boost sales!

01/16/2026 Logistics Industry Insights
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Amazon FBA Drives Global Ecommerce Expansion

Amazon FBA Drives Global Ecommerce Expansion

Amazon FBA facilitates efficient operations and optimizes logistics for cross-border e-commerce businesses. Sellers store their products in Amazon's warehouses, allowing them to focus on product development and marketing, ultimately boosting sales. This fulfillment service streamlines the shipping and handling process, providing a seamless experience for both sellers and customers. By leveraging Amazon's vast network and infrastructure, businesses can improve delivery times and enhance customer satisfaction, leading to increased profitability and market share.

01/16/2026 Logistics Encyclopedia
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Amazon Walmart Expand Crossborder Ecommerce Infrastructure

Amazon Walmart Expand Crossborder Ecommerce Infrastructure

The 'Hurun Global High-Quality Enterprises TOP 1000 2025' highlights the leading position of retail giants like Amazon and Walmart in global commerce. Their growth is driven by extensive supply chains, omnichannel order fulfillment, and refined operations. Cross-border e-commerce ERP systems, such as E-Cang ERP, facilitate seller efficiency by connecting multiple platforms, managing overseas warehouses, optimizing shipping, and providing profit analysis. This helps businesses adapt to the competitive landscape of digital retail.

12/18/2025 Logistics Industry Insights
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4PL Solutions Strengthen Supply Chains Amid Market Volatility

4PL Solutions Strengthen Supply Chains Amid Market Volatility

This paper explores the strategic value of 4PL in turbulent markets. Through case studies and future perspectives, it illustrates how 4PL can optimize supply chains, reduce costs, and anticipates its intelligent development. It examines the role of 4PL in enhancing supply chain resilience and responsiveness to market fluctuations. The analysis highlights the potential of 4PL to provide comprehensive solutions, integrating technology and expertise to improve overall logistics efficiency. The paper concludes by discussing the future trends and challenges facing 4PL, emphasizing its importance in achieving sustainable competitive advantage.

01/21/2026 Logistics
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Walmarts Ontime Delivery Rule Poses Challenges for Suppliers

Walmarts Ontime Delivery Rule Poses Challenges for Suppliers

Walmart's new "On-Time Delivery" regulations impose stricter delivery standards on suppliers, shortening delivery windows and increasing compliance rates, aiming to optimize the supply chain and reduce costs. Suppliers face challenges such as supply chain complexity and rising transportation costs. It is recommended that suppliers comprehensively assess their supply chains, optimize transportation plans, and strengthen information communication to turn challenges into opportunities and enhance competitiveness. The overall trend in the retail industry is to tighten supply chains, making supplier transformation and upgrading imperative.

01/21/2026 Logistics Industry Insights
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