Pandemic Speeds Ecommerce Shift Alters Retail and Shipping

Pandemic Speeds Ecommerce Shift Alters Retail and Shipping

A ShipStation report reveals a surge in online shopping during the pandemic, with consumers paying closer attention to shipping costs, speed, and return policies. Retailers should proactively communicate delivery information, optimize return processes, and flexibly address supply chain challenges to enhance customer experience and gain market share. Meeting heightened consumer expectations regarding transparency and convenience in e-commerce logistics is crucial for successful retail strategies in the post-pandemic landscape.

01/26/2026 Logistics Industry Insights
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17track Enhances Logistics Efficiency for Exporters

17track Enhances Logistics Efficiency for Exporters

This article delves into how the 17Track international logistics tracking platform helps foreign trade companies reduce costs and improve efficiency. Through features like logistics solution optimization, logistics exception handling, batch tracking, and data analysis, 17Track can significantly improve customer satisfaction, reduce logistics costs, and enhance business competitiveness. The article also shares practical experience and useful tips to help foreign traders better leverage 17Track to build a logistics advantage.

01/26/2026 Logistics
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Amazon Extends SAFET Program to European Sellers

Amazon Extends SAFET Program to European Sellers

Amazon's CSBA (Customer Service by Amazon) service in Europe now includes SAFE-T claim functionality, providing self-fulfillment sellers with a dispute refund appeal channel, effectively protecting their rights. CSBA is suitable for sellers with high order volumes and significant customer service workload, potentially reducing customer support pressure. However, sellers should comprehensively evaluate order volume, inquiry volume, and profit margins to determine its suitability and ensure it's a cost-effective solution.

01/16/2026 Logistics
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Building A Seamless Logistics Ecosystem

Building A Seamless Logistics Ecosystem

The article discusses the importance of building a seamless logistics ecosystem, emphasizing that integrated logistics, supported by technology and collaborative efforts, along with customer-centric services, can significantly enhance efficiency and customer satisfaction, thus driving progress in the global logistics industry.

07/23/2025 Logistics
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Air Waybill (AWB) Payment Guide: Currency and Payment Method Analysis

Air Waybill (AWB) Payment Guide: Currency and Payment Method Analysis

This article provides a detailed analysis of the payment regulations within the Air Waybill (AWB), including definitions of prepaid and collect payments, as well as how to correctly declare the value of goods. It emphasizes the payment methods at both the origin and destination points, along with the flexibility of currency payments. These regulations not only help ensure the efficiency and safety of cargo transportation but also reduce potential financial risks and enhance customer experience.

07/18/2025 Logistics Encyclopedia
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E-Commerce Innovates Last-Mile Delivery with Four Emerging Models

E-Commerce Innovates Last-Mile Delivery with Four Emerging Models

Currently, the e-commerce industry is continuously evolving, prompting innovations in the 'last mile' service model of e-commerce logistics. These innovations can be categorized into three main types: differentiated services by courier companies, data-driven preemptive services, and crowdsourcing models. By offering diverse timely services, intelligent demand forecasting, and flexible community resource integration, these models enhance delivery efficiency and customer experience, with the potential for further innovation and development in the future.

07/28/2025 Logistics
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Generative AI Transforms Logistics with Efficiency Gains

Generative AI Transforms Logistics with Efficiency Gains

Generative AI is reshaping the logistics industry by enhancing efficiency, reducing costs, and improving customer experience through smart site selection, intelligent route optimization, and accurate demand forecasting. However, data security, privacy protection, and ethical considerations must be addressed. Only by actively embracing AI can companies win in the fierce market competition of the future. This transformation promises a more streamlined and responsive supply chain, but careful management of potential risks is crucial for sustainable success.

09/26/2025 Logistics Industry Insights
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Nanjing Lukou Airport Expands Global Routes Boosts Cargo Efficiency

Nanjing Lukou Airport Expands Global Routes Boosts Cargo Efficiency

Nanjing Lukou International Airport continues to expand its international route network, optimize cargo clearance procedures, and improve service quality. West Coast Cargo Network provides comprehensive airport information and cargo services, helping businesses efficiently conduct international trade. The airport will embrace new technologies in the future to promote the construction of a smart airport, building a bridge for global trade and personnel exchanges. This includes streamlining processes and leveraging technology to enhance efficiency and customer experience.

08/21/2025 Airport Codes
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Macys Converts 35 Stores to Fulfillment Hubs for Holiday Ecommerce

Macys Converts 35 Stores to Fulfillment Hubs for Holiday Ecommerce

Macy's is converting 35 stores into mini fulfillment centers to optimize e-commerce fulfillment and shorten delivery times in preparation for the holiday season peak. This strategic move aims to improve the efficiency of their supply chain and enhance the customer experience by providing faster and more reliable delivery options. By leveraging existing store infrastructure, Macy's seeks to better compete in the rapidly evolving e-commerce landscape and meet the increasing demands of online shoppers.

11/03/2025 Logistics
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