Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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Guide to Fixing Whatsapp Verification Code Problems

Guide to Fixing Whatsapp Verification Code Problems

This article delves into the various reasons why WhatsApp users may not receive verification codes, including incorrect phone numbers, network issues, SMS blocking, and server problems. It provides detailed solutions such as checking the number, network connection, and blocking settings, as well as suggesting trying voice verification or contacting customer support. The article also emphasizes the importance of preventative measures to avoid issues with missing verification codes. Furthermore, it offers advice on how to handle the specific situation of a banned phone number.

Four Strategies to Streamline Global Air Cargo Transit

Four Strategies to Streamline Global Air Cargo Transit

This article delves into the transit process in international air freight, emphasizing the importance of four core aspects: connection efficiency, information synchronization, compliance, and risk prediction. It provides practical methods and emergency handling measures to avoid transit delays, helping businesses improve logistics efficiency, reduce operating costs, and ensure the safe and timely delivery of goods. The analysis focuses on optimizing the transfer process to minimize disruptions and enhance overall supply chain performance. Ultimately, this contributes to greater customer satisfaction and a competitive advantage.

OAG Data Helps Airlines Boost Profits Via Flight Transfers

OAG Data Helps Airlines Boost Profits Via Flight Transfers

OAG Global Flight Connections data is a powerful tool for airlines to improve profitability and expand their route networks. It provides comprehensive, accurate, and real-time flight connection information, helping airlines gain market share insights, optimize transfer processes, and develop strategic plans. Ultimately, this leads to increased profitability and market leadership. The data enables airlines to understand passenger flow, identify potential new routes, and improve the overall customer experience during transfers. By leveraging this data, airlines can make informed decisions and achieve sustainable growth.

01/15/2026 Airlines
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Yiya Selection Expands Amazon Sellers Sourcing Options

Yiya Selection Expands Amazon Sellers Sourcing Options

Easiapp Product Selection is a data-driven cross-border virtual factory intelligent connection platform under E-net Innovation Technology. Focusing on supply chain integration and technological innovation, it connects cross-border factories and sellers through big data analysis and real-time customer analysis systems. Easiapp provides accurate product selection suggestions, helping sellers create best-selling products and achieve growth in their cross-border e-commerce business. The platform leverages data to optimize product sourcing and empower sellers with informed decisions for increased success in the global marketplace.

Uship Launches Realtime LTL Freight Pricing Platform

Uship Launches Realtime LTL Freight Pricing Platform

uShip has launched an instant pricing marketplace for LTL freight, connecting small and medium-sized shippers with carriers. This platform enables dynamic pricing and direct connection, reducing transaction costs and improving transparency and efficiency. Shippers benefit from more competitive rates, increased flexibility, and quality service. Carriers can optimize profit margins and expand their customer base. The marketplace has already partnered with 16 carriers and may expand to other transportation modes in the future. This initiative aims to streamline LTL shipping and offer better solutions for both shippers and carriers.

01/21/2026 Logistics
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Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
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