Ghana Revenue Authority Upgrades HR System with WCO Support

Ghana Revenue Authority Upgrades HR System with WCO Support

The Ghana Revenue Authority (GRA), with support from the World Customs Organization (WCO), has launched a blueprint for Human Resource Modernization. Through the WCO WACAM project, the GRA aims to establish a competency-based HR management system. This includes optimizing recruitment processes, strengthening employee training, improving performance management, and enhancing the capabilities of the HR department. The overall goal is to contribute to the economic development of Ghana by creating a more effective and efficient workforce.

01/22/2026 Customs Knowledge
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Benin Customs Adopts Competency Model to Enhance Team Performance

Benin Customs Adopts Competency Model to Enhance Team Performance

With funding from the Swedish government, Benin Customs upgraded its talent management system by introducing a competency model-based HRM system. This system covers recruitment, training, performance management, and career development, aiming to enhance employee capabilities and organizational performance. Following a successful pilot program, the system will be rolled out nationwide, offering valuable insights for other organizations. The implementation of the competency model is expected to significantly improve the effectiveness and efficiency of Benin Customs operations.

01/22/2026 Customs Knowledge
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INAMA Initiative Expands Antiwildlife Trafficking in Africa Asia

INAMA Initiative Expands Antiwildlife Trafficking in Africa Asia

The INAMA project supports customs authorities in nine African and Asian countries, enhancing their capacity to combat illegal wildlife trade through expert support missions. These missions focus on training, legislation, risk management, and action plans. The project promotes international cooperation, improves enforcement capabilities, and protects biodiversity, aiming to build a strong defense against ecological threats. By strengthening customs controls and fostering collaboration, INAMA contributes to the global effort to conserve endangered species and maintain ecological balance.

01/22/2026 Customs Knowledge
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Asiapacific Customs Chiefs Plan Trade Recovery Reforms

Asiapacific Customs Chiefs Plan Trade Recovery Reforms

The WCO Asia Pacific Heads of Customs Conference was held in Seoul, focusing on upgrading strategies, building smart customs, and strengthening international cooperation. Thailand was elected as the next Vice-Chair. South Korea will establish a training center to further support capacity building in the region. The conference highlighted the importance of regional collaboration to enhance trade facilitation and security within the Asia Pacific region and beyond, aiming to create a more efficient and interconnected global trade environment.

01/22/2026 Customs Knowledge
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Trade Show Etiquette Enhances Crossborder Ecommerce Success

Trade Show Etiquette Enhances Crossborder Ecommerce Success

For cross-border e-commerce companies participating in international exhibitions, professional reception is crucial to gaining the trust of overseas buyers. Mastering business English terminology, understanding cultural differences, and conducting systematic training can enhance the company's image and promote conversion. A standardized terminology database and thorough preparation are guarantees of success. Proper etiquette and communication skills are important for building rapport and closing deals. Investing in skilled personnel and resources for exhibition reception can yield significant returns.

01/23/2026 Customs Knowledge
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Madagascar Enhances Climate Disaster Resilience with Global Aid

Madagascar Enhances Climate Disaster Resilience with Global Aid

A WCO-led collaborative project strengthens Madagascar's capacity to respond to pandemics and natural disasters. By optimizing processes, providing training, and enhancing coordination, the initiative aims to improve disaster governance resilience. This includes streamlining customs procedures for essential goods, improving risk management, and fostering collaboration between various agencies. The project ultimately seeks to minimize the impact of crises on trade and ensure the efficient delivery of humanitarian aid, contributing to Madagascar's overall stability and economic recovery.

01/26/2026 Customs Knowledge
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Dutch Customs Boosts Global Trade Via WCO Exchange Program

Dutch Customs Boosts Global Trade Via WCO Exchange Program

The Netherlands Customs Administration hosted experts from Cameroon and Sierra Leone to share expertise on rules of origin and commodity classification. This initiative aimed to enhance the capabilities of the visiting customs officials in these crucial areas. By sharing best practices and providing practical training, the Netherlands Customs Administration fostered international cooperation and contributed to trade facilitation. This collaboration also served to enhance the Netherlands Customs Administration's reputation as a leader in customs expertise and international partnership.

01/26/2026 Customs Knowledge
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WCO Aids Cte Divoire in Customs Reform

WCO Aids Cte Divoire in Customs Reform

The World Customs Organization (WCO) is assisting the Ivorian General Directorate of Customs (DGD) in enhancing its customs valuation and commodity classification capabilities. An expert team conducted a diagnostic assessment in Côte d'Ivoire, engaging with customs officials and the private sector to propose improvements. Recommendations include strengthening personnel training, refining regulations, upgrading IT infrastructure, and fostering international cooperation. The aim is to establish an efficient and transparent customs management system, promoting economic development and trade facilitation in Côte d'Ivoire.

01/26/2026 Customs Knowledge
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WCO Enhances Malawis Wildlife Trafficking Fight

WCO Enhances Malawis Wildlife Trafficking Fight

The World Customs Organization's INAMA project is helping the Malawi Revenue Authority enhance its risk management capabilities to combat illegal wildlife trade. Through diagnostics, training, and collaboration, the project aims to improve the risk management framework, enhance risk analysis skills, strengthen international cooperation, and increase detection efficiency. It also focuses on raising public awareness to collectively combat illegal trade and protect endangered species. The project ultimately contributes to a more effective and coordinated response to wildlife trafficking in Malawi.

01/26/2026 Customs Knowledge
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China Tackles AI Education Challenges in Primary Secondary Schools

China Tackles AI Education Challenges in Primary Secondary Schools

The implementation of AI education faces challenges such as disconnected content, insufficient resources, and a shortage of qualified teachers. It requires collaboration among government, schools, and enterprises to improve standards, teaching materials, and learning environments. Furthermore, it is crucial to enhance teacher training and promote industry-academia-research cooperation to effectively integrate AI into education and ensure its accessibility and relevance for all students. Addressing these challenges is vital for the successful integration of AI in education.

01/26/2026 Logistics Industry Insights
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