North Macedonia Customs Boosts Efficiency with Wcobacked Reforms

North Macedonia Customs Boosts Efficiency with Wcobacked Reforms

The WCO (World Customs Organization) is assisting North Macedonia Customs in enhancing leadership capabilities. This initiative focuses on reshaping the management culture, optimizing operational processes, and fostering a learning organization. The goal is to drive positive transformation within the customs administration, ultimately leading to improved efficiency and effectiveness. Key aspects include developing strong leadership skills at all levels, building cohesive and collaborative teams, and implementing modern management practices. This comprehensive approach aims to create a more agile and responsive customs service.

01/20/2026 Customs Knowledge
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Logistics Industry Faces Talent Shortage Amid Supply Chain Strains

Logistics Industry Faces Talent Shortage Amid Supply Chain Strains

The Warehousing Education and Research Council (WERC) in the US is proactively addressing the logistics talent shortage through a combination of education and practical experience. It emphasizes early career guidance, skills enhancement, and industry collaboration. Drawing inspiration from the efficient operations of ports in 2025, WERC aims to provide talent assurance for future supply chain development. This proactive approach ensures a skilled workforce ready to meet the evolving demands of the logistics and supply chain sectors, fostering innovation and efficiency.

01/20/2026 Logistics
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Americas Caribbean Boost Trade Security with AEO Training

Americas Caribbean Boost Trade Security with AEO Training

The WCO conducted an AEO validation training workshop in Peru for the Americas and Caribbean region. This initiative aims to enhance the quality and effectiveness of regional AEO programs, ultimately promoting trade security and facilitation. By improving AEO validation processes, the WCO seeks to strengthen mutual recognition agreements and foster greater collaboration between customs administrations. The training will equip participants with the necessary skills and knowledge to conduct thorough and consistent AEO validations, contributing to a safer and more efficient global trading environment.

01/22/2026 Customs Knowledge
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Philippines Boosts Trade with Enhanced Customs Program

Philippines Boosts Trade with Enhanced Customs Program

The World Customs Organization (WCO) provides capacity building support to the Bureau of Customs (BOC) in the Philippines to enhance its AEO program. This aims to improve the BOC's ability to validate AEO security standards and promote trade facilitation. Through expert training and field exercises, BOC officials' skills are enhanced, laying the foundation for a more secure and efficient trading environment. The WCO will provide further in-depth training and support to facilitate the development of the Philippine AEO program in the future.

01/22/2026 Customs Knowledge
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Niger Customs Adopts Competencybased HR Management

Niger Customs Adopts Competencybased HR Management

Niger Customs, with the support of the World Customs Organization, is implementing a competency-based human resource management system modernization. Through expert guidance, capacity building, and high-level support, they have completed the development of a job catalog, competency framework, and job descriptions. A future development blueprint has also been planned, aiming to improve the overall effectiveness of the customs administration. This initiative focuses on enhancing employee skills and aligning them with organizational goals to achieve customs modernization and improve service delivery.

01/22/2026 Customs Knowledge
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Logistics Industry Struggles to Attract Retain Skilled Workers

Logistics Industry Struggles to Attract Retain Skilled Workers

Recent research highlights a critical talent shortage in the logistics industry, leading to declining customer satisfaction. This gap spans all levels, exacerbated by technological advancements creating a skills gap and perceptual biases hindering talent acquisition. Companies must shift their mindset, improve industry perception, invest in training, innovate incentive mechanisms, embrace technology, build employer brands, expand recruitment channels, strengthen university-industry partnerships, prioritize employee well-being, and establish talent pipelines. Ultimately, the goal is to reshape the industry's attractiveness and create a talent magnet.

01/18/2026 Logistics Industry Insights
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Lesotho Boosts Trade with Enhanced Customs Audits

Lesotho Boosts Trade with Enhanced Customs Audits

A high-level virtual workshop on Post-Clearance Audit was successfully conducted for the Lesotho Revenue Authority under the joint framework of HMRC, WCO, and UNCTAD. The workshop aimed to support developing countries in effectively implementing the WTO Trade Facilitation Agreement. It enhanced the professional skills of Lesotho Revenue Authority officials and fostered cooperation between customs and businesses, contributing to Lesotho's economic development. The training focused on modern PCA techniques and risk management strategies to optimize revenue collection and improve trade compliance.

01/26/2026 Customs Knowledge
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Barbados Customs Adopts Wcobacked HR Modernization

Barbados Customs Adopts Wcobacked HR Modernization

A WCO virtual workshop assisted Barbados Customs in building a competency-based HRM system to enhance efficiency, increase revenue collection, and improve relationships. The collaboration aims to modernize HRM practices within the organization. This initiative is expected to significantly improve the performance of Barbados Customs by aligning employee skills and knowledge with organizational goals and strategic objectives. The competency model will serve as a foundation for recruitment, training, performance management, and career development, ultimately contributing to a more effective and motivated workforce.

01/26/2026 Customs Knowledge
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WCO Enhances Azerbaijan Customs Training with Blended Learning Platform

WCO Enhances Azerbaijan Customs Training with Blended Learning Platform

The World Customs Organization (WCO) is assisting Azerbaijan Customs in implementing a blended learning approach. This involves launching a national e-learning platform that integrates WCO's e-learning resources with traditional teaching methods. The goal is to enhance the professional knowledge and skills of customs officers. This initiative marks an innovation in Azerbaijan Customs' training model and offers a valuable example for other countries to consider. This hybrid approach aims to provide a more flexible and effective learning experience for customs officials.

01/26/2026 Customs Knowledge
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Eswatini Adopts Modern HR to Improve Trade Efficiency

Eswatini Adopts Modern HR to Improve Trade Efficiency

The Eswatini Revenue Service adopted modern human resource management practices to address trade facilitation challenges. The World Customs Organization recommends building a competency framework to enhance employee capabilities and organizational competitiveness. This approach aims to improve the effectiveness and efficiency of the revenue service by ensuring that employees possess the necessary skills and knowledge to meet the demands of a rapidly changing trade environment. The implementation of a competency model is crucial for aligning employee performance with organizational goals and driving sustainable growth.

01/26/2026 Customs Knowledge
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