South Africa Boosts Border Tech Leadership with WCO Backing

South Africa Boosts Border Tech Leadership with WCO Backing

The World Customs Organization (WCO) conducted a leadership and management development workshop for the South African Revenue Service (SARS) executive team. The workshop aimed to enhance teamwork and individual leadership skills, enabling them to address key challenges and effectively implement trade facilitation reforms. Focusing on personal communication, team trust, and organizational strategic management, the workshop facilitated the development of tailored action plans. These plans support the SARS leadership model and the construction of 'Smart Borders,' ultimately striving for a more efficient and secure trading environment.

01/05/2026 Customs Knowledge
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WCO Program Boosts Colombias Customs Efficiency for Trade

WCO Program Boosts Colombias Customs Efficiency for Trade

The World Customs Organization (WCO), at the invitation of the Colombian Customs Authority (DIAN), successfully conducted an online Leadership and Management Development (LMD) workshop. The project aimed to enhance the leadership and management skills of senior Colombian customs officials, covering key areas such as self-awareness, emotional intelligence, effective communication, and personnel management. This initiative supports the creation of high-performing teams and promotes international trade facilitation by equipping leaders with the necessary tools to excel in their roles and foster a positive work environment.

01/19/2026 Customs Knowledge
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CH Robinson Tackles Supply Chain Challenges for Peak Season

CH Robinson Tackles Supply Chain Challenges for Peak Season

In an interview, C.H. Robinson's President of Global Forwarding, Mike Short, shared the company's strategies for navigating current supply chain challenges. These strategies include diversifying transportation options, employing flexible problem-solving skills, and leveraging digital technologies. He highlighted challenges such as port congestion and sea-to-air shifts, proposing corresponding solutions. The article also summarizes the importance of flexibility, creativity, and resilience for shippers, as well as the need for enhanced communication and collaboration. The company is focused on helping customers navigate the complexities of the current market.

01/20/2026 Logistics Industry Insights
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Canada Post Strike Looms As Shippers Urged to Prepare

Canada Post Strike Looms As Shippers Urged to Prepare

Canada Post faces a strike threat, prompting shippers to develop proactive strategies including seeking alternative carriers and ensuring customer communication. Transparent communication and flexible logistics solutions can mitigate potential impacts and ensure business continuity.

08/06/2025 Logistics
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Ebay Sellers Boost Sales with Strategic Messaging

Ebay Sellers Boost Sales with Strategic Messaging

This article provides an in-depth analysis of eBay's messaging system and its functionalities. It offers data-driven strategies for effective responses, covering sending/replying steps, time zone considerations, reply guidelines, and optimization tips. The goal is to help sellers improve communication efficiency, enhance customer satisfaction, and ultimately drive sales growth. Learn how to leverage eBay messages to build stronger customer relationships and boost your business performance. This guide offers practical advice for mastering eBay communication.

12/30/2025 Logistics Encyclopedia
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Global Supply Chain Crisis Deepens As Talent Shortage Worsens

Global Supply Chain Crisis Deepens As Talent Shortage Worsens

A Manpower Group survey reveals a growing supply chain talent shortage in the US, with 52% of employers facing recruitment challenges. Skills mismatch is a primary driver. Both future supply chain professionals and companies need to prioritize skills development. Addressing the talent gap requires initiatives like training programs and industry-academia partnerships to ensure a stable and efficient supply chain. Focusing on upskilling and reskilling will be crucial to meet the evolving demands of the industry and mitigate the impact of the skills shortage.

01/20/2026 Logistics Industry Insights
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US Freight Forwarders Adapt to Chinese Supply Chain Culture

US Freight Forwarders Adapt to Chinese Supply Chain Culture

US freight forwarders seeking clearer communication with Chinese suppliers face high-context cultural challenges. This article analyzes the impact of cultural differences on the supply chain and proposes strategies to help US freight forwarders optimize communication and improve supply chain efficiency. These strategies include gaining a deeper understanding of Chinese culture, clarifying communication goals, building trust, seeking professional advice, and embracing digital tools. By addressing these cultural nuances, American companies can foster stronger relationships and streamline their supply chain operations with Chinese partners.

01/20/2026 Logistics Industry Insights
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Aviation Industry Adopts Competencybased Training for Maintenance

Aviation Industry Adopts Competencybased Training for Maintenance

Traditional training methods have limitations. The Competency-Based Training and Assessment (CBTA) model focuses on competency development to improve maintenance personnel's practical skills and build a highly effective team. CBTA emphasizes hands-on experience and demonstrable skills. This approach is guided by ISD (Instructional Systems Design) principles and IATA (International Air Transport Association) guidelines, providing a practical framework for implementation and ensuring standardized, competency-based training programs. The goal is to ensure maintenance personnel are equipped with the necessary skills and knowledge to perform their duties safely and effectively.

01/07/2026 Logistics Encyclopedia
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Global Aviation Body Urges Competencybased Training for Safety Boost

Global Aviation Body Urges Competencybased Training for Safety Boost

IATA promotes CBTA (Competency-Based Training and Assessment), which focuses on competency development. It emphasizes personalized learning and practical exercises to enhance the skills of aviation personnel, ensuring aviation safety and efficiency. This approach aims to equip individuals with the necessary competencies to perform their roles effectively, contributing to a safer and more reliable aviation industry. The training methodology prioritizes demonstrable skills and knowledge, moving away from traditional, purely theoretical approaches.

01/07/2026 Logistics Industry Insights
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