Coupang Enhances Seller Protection Policies for Dispute Resolution

Coupang Enhances Seller Protection Policies for Dispute Resolution

This article provides a detailed guide for Coupang sellers on how to file a Coupang Confirmation Request to claim compensation for losses caused by unreasonable buyer returns. It covers eligibility criteria, the application process, key considerations, and frequently asked questions. The aim is to empower sellers to better protect their rights and mitigate operational risks within the Coupang platform.

Customs Clearance Invoice and Bill Handling Guide: Key Analysis of Split and Consolidated Invoicing

Customs Clearance Invoice and Bill Handling Guide: Key Analysis of Split and Consolidated Invoicing

This article provides a detailed analysis of how to prepare customs declaration packing lists and invoices for clients in international trade, according to the principle of 'separate customs declaration, consolidated documentation.' It emphasizes the impact of destination port customs clearance requirements on document preparation and highlights the independence between customs declaration in the exporting country and customs clearance in the importing country.

UAE Introduces VAT Deductions for Crossborder Ecommerce

UAE Introduces VAT Deductions for Crossborder Ecommerce

The new UAE VAT policy allows importers using freight forwarder tax numbers for customs clearance to claim tax deductions under certain conditions, reducing operating costs for cross-border e-commerce. This article provides an in-depth interpretation of the new policy, analyzes cross-border e-commerce logistics models, and details the VAT registration and declaration process. It offers a practical guide for sellers looking to tap into the UAE market.

Amazon Extends SAFET Program to European Sellers

Amazon Extends SAFET Program to European Sellers

Amazon's CSBA (Customer Service by Amazon) service in Europe now includes SAFE-T claim functionality, providing self-fulfillment sellers with a dispute refund appeal channel, effectively protecting their rights. CSBA is suitable for sellers with high order volumes and significant customer service workload, potentially reducing customer support pressure. However, sellers should comprehensively evaluate order volume, inquiry volume, and profit margins to determine its suitability and ensure it's a cost-effective solution.

01/16/2026 Logistics
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Guide to Coupangs Return Policy for Daigou Buyers

Guide to Coupangs Return Policy for Daigou Buyers

This article details the application process for return compensation for Coupang purchase agent products, covering automated collection integration, application portals, and important considerations. It reminds merchants to apply within the specified timeframe and provide accurate information and supporting evidence to avoid unnecessary financial losses. The guide outlines specific steps and key points to ensure a smooth and successful compensation claim for returned Coupang goods purchased through a third-party agent.

01/16/2026 Logistics
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Secure Shipping Tips for Small Package Deliveries

Secure Shipping Tips for Small Package Deliveries

When sending valuable small items, choose a reputable courier company and ensure meticulous packaging. Accurately fill out the waybill, take photos for record-keeping, and opt for insurance. Track the package throughout the delivery process to ensure safe arrival. In case of damage or loss, promptly negotiate a claim with the courier company. This approach minimizes risk and provides recourse in the event of unforeseen issues, ensuring the secure transport of your valuable items.

Amazon Sellers Guide to Recovering Lost Inventory Profits

Amazon Sellers Guide to Recovering Lost Inventory Profits

This article aims to help Amazon FBA sellers identify and recover losses resulting from lost or damaged inventory. By detailing how to use Amazon's inventory adjustment tools and returns reports, and how to cross-validate with their own records, sellers can more effectively discover potential inventory discrepancies and file claims with Amazon for reimbursement, thereby maximizing profits. The guide covers key steps in the claim process and provides tips for successful resolution.

Globalegrow Founder Probed As Crossborder Ecommerce Faces Debt Crisis

Globalegrow Founder Probed As Crossborder Ecommerce Faces Debt Crisis

Globalegrow's founder, Xu Jiadong, is under investigation, reportedly due to economic disputes with the company's actual controller, Yang Jianxin. This has drawn attention from suppliers, some of whom claim Globalegrow owes them money and have encountered unclear accounting practices. The investigation is ongoing, and further developments are awaited. The situation highlights potential financial challenges within the cross-border e-commerce company and raises concerns about its relationships with its suppliers and internal financial management.

Amazon Sellers Guide to FBA Lost Inventory Reimbursement

Amazon Sellers Guide to FBA Lost Inventory Reimbursement

This article details the Amazon FBA lost inventory claim process, covering steps such as downloading inventory reports, processing data, and opening cases for appeal. It shares key techniques for successful claims, aiming to help Amazon sellers recover losses caused by FBA lost inventory and protect their rights. The guide provides practical advice on navigating the complexities of the claims process and maximizing the chances of reimbursement for missing or damaged items within the FBA program.

01/06/2026 Logistics
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Macys Rug Gallery Enhances Supply Chain with Cargo Insurance

Macys Rug Gallery Enhances Supply Chain with Cargo Insurance

Macy's carpet business addressed lengthy traditional carrier liability claim processes by switching to cargo insurance. Cargo insurance offers faster claims processing, more comprehensive coverage, and more controllable risk management. This helps reduce supply chain disruptions, ensures the safe and timely delivery of goods, and ultimately improves customer satisfaction. By mitigating risks associated with shipping and providing quicker resolutions to potential losses, Macy's enhances its supply chain resilience and protects its bottom line.

01/21/2026 Logistics
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