Lesotho Revenue Authority Modernizes Talent Management for Efficiency

Lesotho Revenue Authority Modernizes Talent Management for Efficiency

The Lesotho Revenue Authority (LRA) is implementing a competency-based human resource management system in collaboration with the World Customs Organization (WCO) to enhance operational efficiency and tax revenue. WCO workshops and capacity-building support are helping LRA staff acquire modern HR management skills and develop action plans. With strong commitment from LRA leadership, talent management is poised to be a key driver in the tax department's transformation. This initiative signifies a significant step towards modernizing the LRA and improving its ability to meet its revenue collection goals.

01/05/2026 Customs Knowledge
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WCO Boosts Zambia Revenue Authority with Data Analytics

WCO Boosts Zambia Revenue Authority with Data Analytics

The World Customs Organization (WCO) conducted a data analysis workshop for the Zambia Revenue Authority (ZRA) to enhance its data analysis capabilities and build a data-driven organization. The workshop covered data governance, data quality, data warehouse optimization, and hands-on Python exercises. Successful experiences from Uganda and Tanzania were also shared. The WCO will continue to support its members in building data analysis capacity to jointly address global trade challenges.

01/05/2026 Customs Knowledge
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WCO Program Enhances South African Tax Authority Efficiency

WCO Program Enhances South African Tax Authority Efficiency

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in South Africa to support the South African Revenue Service (SARS) in enhancing the capabilities of its middle managers and driving organizational reform. The workshop emphasized the importance of self-awareness, strategic management, people management, communication skills, and change management. Follow-up cooperation is planned to develop a regional center of expertise. Leadership and management development are crucial for organizational success, requiring continuous learning and practice.

01/05/2026 Customs Knowledge
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Mauritius Revenue Authority Upgrades HRM After WCO Review

Mauritius Revenue Authority Upgrades HRM After WCO Review

The World Customs Organization conducted a diagnostic review of the Mauritius Revenue Authority's (MRA) human resource management system to support the MRA in establishing a modern and transparent HRM system. The review team proposed competency-based recommendations for improvement, which the MRA intends to actively adopt to enhance its human resource management capabilities and support its tax administration functions. This initiative aims to strengthen the MRA's ability to attract, retain, and develop skilled personnel, ultimately improving the efficiency and effectiveness of tax collection and compliance.

01/05/2026 Customs Knowledge
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WCO Launches Leadership Program for Mauritius Revenue Authority

WCO Launches Leadership Program for Mauritius Revenue Authority

The WCO conducted a leadership workshop for the Mauritius Revenue Authority, aiming to enhance the skills of its managers and foster a dynamic leadership culture. The workshop emphasized self-awareness, team building, and change management. Participants explored effective leadership strategies and techniques to improve organizational performance. The training sought to equip managers with the tools necessary to navigate challenges, inspire their teams, and drive positive change within the customs administration. Ultimately, the goal was to cultivate a more effective and responsive customs service in Mauritius.

01/22/2026 Customs Knowledge
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SWIFTBIC Codes Key to Crossborder Payments

SWIFTBIC Codes Key to Crossborder Payments

The SWIFT/BIC code for National Bank Limited is NBLBBDDH004, located in Chittagong, Bangladesh. Proper use of this SWIFT code is crucial for international remittances to ensure that funds arrive accurately and securely. It is advisable to confirm the relevant information with the bank before proceeding with the transfer.

08/15/2025 International Settlement
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Bata Port Overview: An Important Commercial Port of Equatorial Guinea

Bata Port Overview: An Important Commercial Port of Equatorial Guinea

Bata Port, located in Equatorial Guinea, serves as an important commercial port in the Littoral Province, accommodating vessels with a maximum draft of 11.59 meters. The port features two berths and comprehensive service facilities. Operating from Monday to Saturday, it offers various services including boat transport, freshwater supply, and medical assistance, enhancing its significance in West African shipping.

07/16/2025 Port Encyclopedia
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Qingdao Airport New Cargo Transshipment Model Boosts International Logistics Development

Qingdao Airport New Cargo Transshipment Model Boosts International Logistics Development

With the support of the Municipal Port Authority and Customs, Qingdao Airport has established an efficient 'air-to-air transfer' cargo system. By July, the throughput of international and domestic cargo and mail grew by 81%, achieving a 29.34% increase in domestic cargo volume and a 2.1% increase in international cargo volume. Qingdao Airport connects logistics companies through high-quality services, promoting the efficient development of air freight.

08/19/2024 Logistics
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