DHL Germany Faces Complaints Over Service and Compensation

DHL Germany Faces Complaints Over Service and Compensation

This article addresses common service issues with DHL Express in Germany, such as lost or damaged packages and lack of notification. It provides a detailed guide on how to file complaints and protect your rights. From contacting customer service and preparing evidence to seeking external support, it offers step-by-step instructions to help you obtain the service and compensation you deserve. Even when living abroad, you can effectively handle delivery disputes and ensure your rights are protected.

01/07/2026 Logistics
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Ebay Germany Sellers Face Challenges With Returns Process

Ebay Germany Sellers Face Challenges With Returns Process

This article provides a detailed interpretation of eBay Germany's return policy, including the EU Distance Selling Directive's 14-day right of withdrawal and the issue of return shipping costs. It also offers a comprehensive operational guide to the eBay Germany return process, covering how to set up a return policy, handle return requests, and process refunds. Furthermore, it introduces strategies for dealing with return delays, helping sellers better manage return issues and improve the buyer's shopping experience. This ensures a smoother and more satisfactory return process for both parties.

01/06/2026 Logistics Encyclopedia
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Amazon Germany Warns Sellers of WEEE Compliance Deadline

Amazon Germany Warns Sellers of WEEE Compliance Deadline

This article addresses the WEEE compliance issues faced by Amazon sellers in Germany. It provides a detailed interpretation of the latest policy requirements and the registration number upload process. The importance and urgency of compliance are emphasized to help sellers understand and address WEEE requirements promptly. This aims to avoid listing removal risks and seize the development opportunities brought about by compliance. By understanding and adhering to these regulations, sellers can maintain their presence on Amazon Germany and benefit from a compliant business operation.

01/06/2026 Logistics
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Ebay Germany Sellers Boost Sales with Title Optimization

Ebay Germany Sellers Boost Sales with Title Optimization

This article provides an in-depth analysis of title optimization techniques for eBay Germany. It offers comprehensive guidance, covering aspects from avoiding spelling errors and standardizing capitalization to adjusting word order, keyword research, and utilizing a golden formula. This helps sellers create high-conversion titles, increase product visibility, and boost sales. The article emphasizes localized keyword strategies and data-driven continuous optimization, enabling sellers to precisely target the German market.

01/06/2026 Customs Knowledge
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Amazon Germany Introduces Click Collect for Retail Partners

Amazon Germany Introduces Click Collect for Retail Partners

Amazon Germany has launched a "Click and Collect" service, allowing third-party sellers to offer same-day in-store pickup for customers within a 48-kilometer radius. This initiative aims to increase store traffic, attract new customers, strengthen customer relationships, boost product sales and after-sales service, and enhance store visibility. Ultimately, it helps sellers achieve online-offline integration and provides customers with more convenient shopping options.

01/16/2026 Logistics
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LOGAR Offers Hazardous Goods Transport Consulting in Germany

LOGAR Offers Hazardous Goods Transport Consulting in Germany

LOGAR Günther Hasel e.K. is a platinum-level dangerous goods consulting and training organization based in Austria, providing comprehensive dangerous goods compliance services to European businesses. The company offers expert consulting and customized training courses to help businesses safely and compliantly handle and transport dangerous goods, mitigate risks, and improve operational efficiency. They ensure businesses adhere to regulations like IATA, ADR and IMDG, providing peace of mind and reducing potential liabilities associated with hazardous material transport.

01/20/2026 Airlines
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Transforming Customs Declarations Enhancing Trade Efficiency and Regulation in China

Transforming Customs Declarations Enhancing Trade Efficiency and Regulation in China

This article provides a detailed analysis of the key changes between the old and new customs declarations, emphasizing the impact of removed and added content on businesses. The removal of items like the original approval number and settlement certificate aims to simplify the declaration process. The addition of special relationship confirmation and a unified social credit code further enhances tax management and trade transparency. Changes in naming and optimization of product categories improve overall operational convenience, contributing to the continuous improvement of the trade environment.

07/28/2025 Customs Knowledge
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New China-Mongolia-Russia Freight Corridor Boosts Fresh Fruit Trade

New China-Mongolia-Russia Freight Corridor Boosts Fresh Fruit Trade

The new international freight corridor between China, Mongolia, and Russia has officially opened, leveraging Guangxi's geographical advantage to connect ASEAN with Russia. During the inaugural trial run, refrigerated trucks commenced trade from Nanning to Ulan-Ude, facilitating the northward transport of southern produce and promoting new economic development in the region. This initiative injects vitality into the fruit trade between Guangxi and ASEAN, fostering the establishment of a new economic corridor.

07/28/2025 Logistics
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China Cuba Launch First Direct Freight Route to Expand Trade

China Cuba Launch First Direct Freight Route to Expand Trade

On June 25, 2025, China and Cuba launched their first regular international freight route, operating twice a week with a cargo capacity of 20 tons per trip. This new service significantly shortens the transportation time to within 24 hours, greatly facilitating trade development between the two countries.

07/02/2025 Logistics
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