New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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WCO Introduces New Audit Tools to Enhance Trade Facilitation

WCO Introduces New Audit Tools to Enhance Trade Facilitation

The World Customs Organization (WCO) has launched new Post Clearance Audit (PCA) tools to assist member customs administrations in enhancing trade facilitation. Developed through expert group meetings, the WCO created two key tools: the PCA Benefits Visualization Tool and the PCA Technical Reference. These tools are designed to help customs management and frontline auditors better understand and implement PCA effectively. By improving PCA practices, these tools aim to contribute to the healthy development of global trade and streamline customs procedures.

01/07/2026 Customs Knowledge
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Fed Rate Pause Impacts Forex for Crossborder Ecommerce

Fed Rate Pause Impacts Forex for Crossborder Ecommerce

The Federal Reserve's pause on rate hikes presents new exchange rate challenges for cross-border e-commerce sellers. This article analyzes the reasons behind the pause, predicts dollar trends, and offers settlement strategy advice, including monitoring market dynamics, settling in batches, considering forward settlement, diversifying operations, and optimizing cost control. Sellers need to closely monitor the market and flexibly adjust their strategies to cope with exchange rate fluctuations. Proactive risk management is crucial for maintaining profitability in the face of currency volatility.

01/07/2026 Exchange Rate Query
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Canadas Bamfield Seaplane Base Showcases Coastal Appeal

Canadas Bamfield Seaplane Base Showcases Coastal Appeal

Banfield Airport (YBF) is a seaplane base located in British Columbia, offering convenient transportation services to visitors due to its prime location. Although METAR weather information is not provided, its unique scenery and accessible flight routes make it an important gateway for nature exploration.

08/08/2025 Airport Codes
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Guide to Rbcs SWIFT Code HKBCCATTINV

Guide to Rbcs SWIFT Code HKBCCATTINV

The SWIFT code HKBCCATTINV of the Royal Bank of Canada is crucial for accurate international remittances. Having this information ensures smooth fund transfers and avoids unnecessary delays. The bank's address is 300-885 West Georgia Street, Vancouver, British Columbia, V6C 3E9.

08/18/2025 International Settlement
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