WCO Program Enhances South African Tax Authority Efficiency

WCO Program Enhances South African Tax Authority Efficiency

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in South Africa to support the South African Revenue Service (SARS) in enhancing the capabilities of its middle managers and driving organizational reform. The workshop emphasized the importance of self-awareness, strategic management, people management, communication skills, and change management. Follow-up cooperation is planned to develop a regional center of expertise. Leadership and management development are crucial for organizational success, requiring continuous learning and practice.

01/05/2026 Customs Knowledge
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Americas Caribbean Customs Agencies Push Gender Equality at Forum

Americas Caribbean Customs Agencies Push Gender Equality at Forum

The Americas and Caribbean Customs Virtual Forum focused on gender equality and diversity, bringing together representatives from 24 countries. They shared experiences, discussed challenges, and launched the Spanish version of the WCO Gender Equality Organizational Assessment Tool (GEOAT). The forum aims to promote progress in gender equality within customs administrations and integrate it into the customs agenda. This initiative lays the foundation for building a more equitable and inclusive customs environment across the region.

01/05/2026 Customs Knowledge
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Egyptian Customs Boosts Leadership Skills Via WCO Partnership

Egyptian Customs Boosts Leadership Skills Via WCO Partnership

The World Customs Organization (WCO) conducted a leadership and management development workshop in Alexandria, Egypt, for senior officials of the Egyptian Customs Authority. The workshop aimed to enhance their leadership skills and ability to drive reform. Topics covered included leadership, integrity, gender equality, negotiation, personnel management, communication, and change management. The workshop fostered individual and organizational development and provided strong support for the modernization process of Egyptian Customs. It focused on building the capabilities needed to effectively manage and lead the organization through ongoing changes.

01/05/2026 Customs Knowledge
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WCO Backs Philippines Customs Modernization with HRM System

WCO Backs Philippines Customs Modernization with HRM System

The World Customs Organization (WCO) successfully conducted a personnel management diagnostic of the Bureau of Customs (BOC) in the Philippines. This aimed to support BOC's strategic goals and HR modernization by building a competency-based HRM system. The diagnostic highlighted the importance of HR roles, competency-based HRM, and training development. The BOC committed to adopting the WCO's 18 customized recommendations to drive the implementation of future action plans.

01/05/2026 Customs Knowledge
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Global Standards Set for Customs Leadership Excellence

Global Standards Set for Customs Leadership Excellence

The WCO's PICARD Programme, in collaboration with the International Network of Customs Universities (INCU), has developed a set of professional development standards for customs middle and senior managers. These standards aim to enhance the leadership, management capabilities, and professional skills of customs officials. They can be flexibly applied to internal training and recruitment strategies, helping to build high-performing customs management teams capable of addressing increasingly complex international trade challenges. The standards provide a framework for continuous improvement and professional growth within customs administrations worldwide.

01/20/2026 Customs Knowledge
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Customs HR Strategies for Crisis Resilience and Adaptation

Customs HR Strategies for Crisis Resilience and Adaptation

This article provides an in-depth interpretation of the World Customs Organization (WCO) guidelines, aiming to assist customs administrations in enhancing human resource resilience during crises. It analyzes the challenges faced by customs HR under the pandemic and elaborates on seven key areas for building resilience, including leadership & communication, employee health & safety, and workplace transformation. Drawing on international best practices, the article offers valuable insights and references for customs administrations to address future challenges. This resource is designed to strengthen HR functions within customs agencies globally.

01/20/2026 Customs Knowledge
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WCO Workshop Boosts Colombian Customs Efficiency

WCO Workshop Boosts Colombian Customs Efficiency

At the invitation of the Colombian Customs Authority, the World Customs Organization (WCO) successfully held an online Leadership and Management Development (LMD) workshop. This workshop aimed to enhance the leadership, management skills, and teamwork abilities of Colombian customs officers. The goal was to improve work efficiency and quality, promote personal development, and lay the foundation for building a highly efficient and excellent team within the Colombian Customs. The workshop focused on practical skills and strategies to empower participants to lead effectively and contribute to the organization's overall success.

01/19/2026 Customs Knowledge
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WCO Program Boosts Nigeria Customs Efficiency

WCO Program Boosts Nigeria Customs Efficiency

The World Customs Organization (WCO)'s Leadership and Management Development (LMD) program continues to empower the Nigeria Customs Service (NCS) by enhancing the leadership and management skills of its managers through workshops and other initiatives. The WCO plans to support the NCS in building a pool of trainers to expand the reach of the LMD program. Furthermore, the WCO aims to explore new areas of cooperation to further support the development of Nigerian Customs. This ongoing collaboration aims to strengthen NCS's capabilities and contribute to its overall effectiveness.

01/20/2026 Customs Knowledge
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World Customs Journal Highlights Global Trade Shifts

World Customs Journal Highlights Global Trade Shifts

The International Network of Customs Universities (INCU) released the eighth edition of the *World Customs Journal*, focusing on topics such as customs-business partnerships, performance measurement, customs and taxation, and the impact of climate change on international trade. This journal gathers research findings from global experts and scholars, providing valuable insights for businesses, policymakers, and researchers, and leading the future direction of customs transformation.

01/22/2026 Customs Knowledge
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Customs Tax Exemption Nature Code Explained: Classification and Application

Customs Tax Exemption Nature Code Explained: Classification and Application

The customs exemption nature codes are used to classify the taxation and exemption of import and export goods into five categories: statutory taxation, statutory exemptions, specific exemptions, other exemptions, and provisional tax rates. Each code consists of three digits that clarify the nature and order of taxation or exemption. This system holds significant guiding significance and practical value for reasonable customs declaration and tax compliance.

07/21/2025 Logistics Encyclopedia
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