Tiktok Shop Aims to Improve Seller Experience Scores

Tiktok Shop Aims to Improve Seller Experience Scores

This article addresses the challenge of improving TikTok Shop experience scores, especially for shops below 4.5. It provides refined operational strategies by analyzing the importance of the experience score. A phased improvement plan is proposed: high-scoring shops should focus on order fulfillment and customer service, while low-scoring shops should use promotional items to attract traffic and optimize customer service and delivery. The core lies in product selection, shipping, and after-sales service to ensure a steady increase in the experience score.

01/16/2026 Logistics Encyclopedia
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Stord Expands Global Supply Chain with Shipwire Buy

Stord Expands Global Supply Chain with Shipwire Buy

Stord's acquisition of Shipwire aims to expand its global fulfillment network and accelerate its AI-driven supply chain strategy. This acquisition strengthens Stord's presence in the EU and UK while enhancing its AI capabilities. Shipwire's technology and customer base align perfectly with Stord's existing operations, promising smarter and more efficient supply chain solutions for e-commerce and omnichannel brands. The deal will allow Stord to offer more comprehensive and technologically advanced services to its clients, improving delivery times and reducing costs.

01/21/2026 Logistics
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Integrated DOM Gains Traction in Omnichannel Supply Chains

Integrated DOM Gains Traction in Omnichannel Supply Chains

This paper delves into the motivations, advantages, implementation strategies, and future trends of integrating Distributed Order Management (DOM) with supply chain execution platforms. By integrating DOM, companies can optimize order fulfillment processes and enhance customer satisfaction. The article analyzes the integration strategies of leading vendors and explores the future development direction of DOM integration, providing valuable insights for enterprises facing omnichannel retail challenges. It examines how integrated DOM improves efficiency, reduces costs, and provides a seamless customer experience across various sales channels.

01/21/2026 Logistics Industry Insights
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Lightbulbscom Boosts Peak Season Output Without Adding Staff

Lightbulbscom Boosts Peak Season Output Without Adding Staff

LightBulbs.com doubled its peak season throughput without adding staff by implementing an integrated logistics solution. This included a multi-carrier platform, automated dimensioning, real-time visibility, and freight auditing. Their experience demonstrates that smart logistics is crucial for improving efficiency, reducing costs, and optimizing customer experience. The integrated approach allowed them to handle increased volume seamlessly, highlighting the power of technology in modern e-commerce fulfillment. This case study provides valuable insights for businesses seeking to scale their operations while maintaining profitability.

01/21/2026 Logistics
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SEKO Logistics Acquires Pixior to Boost Ecommerce Reach

SEKO Logistics Acquires Pixior to Boost Ecommerce Reach

SEKO Logistics has acquired Pixior LLC to strengthen its leadership in high-end e-commerce logistics. Pixior possesses extensive experience in e-commerce fulfillment for luxury fashion brands. This acquisition will expand SEKO's warehousing and transportation capabilities on the West Coast and enable the company to offer more personalized brand experiences to its customers. The move signifies SEKO's commitment to providing premium and tailored solutions within the rapidly growing luxury e-commerce sector, leveraging Pixior's expertise to enhance its service offerings.

01/21/2026 Logistics
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Smart Goodstoperson Systems Boost Warehouse Efficiency

Smart Goodstoperson Systems Boost Warehouse Efficiency

This paper explores the impact of Goods-to-Person (G2P) technology on improving warehouse picking efficiency and the crucial role of third-party logistics (3PL) providers in enterprise transformation. Leveraging its technological advantages and extensive practical experience, DHL Supply Chain offers comprehensive G2P automation solutions to customers. These solutions help businesses accelerate their digital transformation and enhance logistics efficiency. The paper highlights how G2P automation, facilitated by experienced partners like DHL, drives significant improvements in order fulfillment and overall supply chain performance.

01/20/2026 Logistics Industry Insights
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Lastmile Delivery Costs Challenge Retailers Amid Demand for Speed

Lastmile Delivery Costs Challenge Retailers Amid Demand for Speed

High last-mile delivery costs drive intense logistics competition behind e-commerce's 'free shipping' promise. This article analyzes various delivery models, including 'coopetition,' e-commerce companies building their own logistics networks, and individual operators. It highlights delivery density as crucial for cost reduction and emphasizes the need for shippers to understand their service providers, ultimately responsible for 'free next-day delivery.' Understanding the nuances of these models and focusing on efficiency are key to navigating the challenges of modern e-commerce fulfillment.

01/20/2026 Logistics Industry Insights
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Chewy Expands Automation to Address Supply Chain Challenges

Chewy Expands Automation to Address Supply Chain Challenges

Chewy is aggressively pursuing an automated warehousing strategy, planning to open three automated fulfillment centers in the next 14 months to address supply chain challenges like labor shortages, transportation pressures, and inflation. Through automation upgrades and customized packaging innovations, Chewy aims to improve operational efficiency, reduce costs, and provide superior service to its over 19 million active customers, solidifying its leading position in the pet e-commerce market. The company is focused on streamlining its processes to better serve its growing customer base.

01/19/2026 Logistics
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Firms Prioritize Customercentric Supply Chains for Future Growth

Firms Prioritize Customercentric Supply Chains for Future Growth

This paper delves into the future trends of customer-centric supply chains, proposing six cornerstones for building intelligent fulfillment services: dynamic segmentation, asset-light operations, real-time visibility, service-oriented operating models, data-driven application intelligence and technology, and continuous innovation. It emphasizes that companies should build a flexible supply chain system through continuous evolution to adapt to changing market demands and enhance customer experience. This evolution allows for a more responsive and tailored approach to meet customer needs effectively.

01/19/2026 Logistics Industry Insights
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Ecommerce Warehouses Adopt Flexible Forklifts and Automation

Ecommerce Warehouses Adopt Flexible Forklifts and Automation

In the e-commerce era, warehouse operations face challenges including space constraints, labor shortages, and fluctuating order volumes. Innovative technologies like narrow aisle forklifts optimize space utilization, while flexible automation enhances picking speed and caters to personalized demands. Companies should carefully select automation solutions tailored to their specific business needs to achieve efficiency gains and cost optimization. The key is to find the right balance between automation and human labor to maximize productivity and adapt to the dynamic demands of e-commerce fulfillment.

01/19/2026 Warehousing
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