Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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Amazon Extends SAFET Refund Protection to European Sellers

Amazon Extends SAFET Refund Protection to European Sellers

Amazon's European CSBA (Customer Service by Amazon) service has been significantly upgraded with the addition of the SAFE-T Claim feature. This provides self-fulfilled sellers with a channel to appeal refund disputes, effectively protecting their rights. This article details the CSBA service, the SAFE-T Claim mechanism, and analyzes the suitability of CSBA for different types of sellers, helping them make informed decisions. It empowers sellers to navigate refund disputes and leverage the benefits of CSBA for enhanced customer service and protection against unfair claims.

01/04/2026 Logistics Industry Insights
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Amazon Extends send to Amazon FBA Transition Amid Seller Feedback

Amazon Extends send to Amazon FBA Transition Amid Seller Feedback

Amazon extends the transition period for the new FBA process until October, with the old process available until October 16th. Shipping plans can be edited until November 29th. This extension aims to address seller concerns and provide more time to adapt to the changes. Amazon is responding to feedback and allowing sellers a longer runway to implement the new 'Send to Amazon' workflow.

12/31/2025 Logistics
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Amazon Revamps Inventory Reporting System

Amazon Revamps Inventory Reporting System

Amazon is replacing six existing inventory reports with the new Inventory Ledger. This article provides an in-depth analysis of the new report's structure, types, and data logic. It also offers strategies for finance professionals to adapt to the changes. The goal is to help sellers better manage their inventory, improve operational efficiency, and gain a clearer understanding of their stock levels through enhanced data insights. The new ledger aims to streamline inventory tracking and provide a more comprehensive view of inventory performance.

12/31/2025 Logistics
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Chatgpt Transforms Amazon Seller Operations

Chatgpt Transforms Amazon Seller Operations

The emergence of ChatGPT has impacted Amazon operations by optimizing listings, providing customer service, conducting keyword research, and creating content, thereby enhancing operational efficiency. Operators need to improve strategic thinking, data analysis, innovation, and human-machine collaboration skills. It's also crucial to be aware of ChatGPT's limitations and challenges, such as a lack of creativity, inaccurate information, and ethical risks. In the future, Amazon operations will become more intelligent, with human-machine collaboration being key to success. Focus should be on leveraging its strengths while mitigating its weaknesses.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Face Autoremoval Risks

Amazon Sellers Face Autoremoval Risks

Amazon sellers should be aware of the "Automated Unfulfillable Inventory Settings" in Seller Central. This feature is enabled by default and may automatically remove long-term slow-moving inventory. Sellers should choose to disable this feature or optimize their inventory management based on their specific needs to avoid unnecessary losses. It is crucial to closely monitor Amazon's policy changes regarding inventory management and fulfillment to ensure compliance and prevent unexpected actions on your listings.

12/30/2025 Logistics
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Amazon Expands Frustrationfree Packaging Initiative

Amazon Expands Frustrationfree Packaging Initiative

This article provides an in-depth analysis of Amazon's Frustration-Free Packaging (FFP) program, explaining its definition, advantages, and certification process. It explores how sellers can enhance customer satisfaction, strengthen brand competitiveness, and reduce operational costs by adopting FFP packaging. The article also addresses potential challenges sellers may face. The aim is to help sellers better utilize FFP strategies to achieve sustainable development and benefit from the program's environmental and economic advantages. Ultimately, understanding and implementing FFP can lead to a more efficient and customer-centric supply chain.

01/05/2026 Logistics
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Study Examines Impact of Offamazon Traffic on Product Targeting

Study Examines Impact of Offamazon Traffic on Product Targeting

This article analyzes whether off-Amazon traffic disrupts product audience targeting on Amazon. The conclusion is that off-Amazon traffic is tracked by Amazon through affiliate links and does not directly affect on-site traffic or keyword rankings. Order volume is key to improving keyword rankings, so there is no need to worry too much about the negative impact of off-Amazon traffic. Choosing the right off-Amazon channels and optimizing the listing are crucial for improving conversion rates.

01/04/2026 Logistics Industry Insights
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Guide to Maximizing Sales with Amazon Brand Registry

Guide to Maximizing Sales with Amazon Brand Registry

This article delves into 8 hidden features of Amazon Brand Registry, including A+ Content, Amazon Stores, Amazon Posts, Sponsored Brands ads, Vine Program, Product Videos, Virtual Bundles, and Subscribe & Save. It guides you on how to leverage these features for brand marketing and ultimately boost your sales performance on Amazon. Master these tools to unlock the full potential of your brand and drive significant revenue growth within the Amazon marketplace.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Luxury Car Reveals Ecommerce Success

Amazon Sellers Luxury Car Reveals Ecommerce Success

This article reveals the 'unconventional' operational strategy of a seller who achieved success on Amazon by selling data cables. He prioritized off-Amazon promotion over on-Amazon optimization, achieving listing ranking improvement and sales growth through precise off-Amazon channels and an aggressive pricing strategy. This case highlights the importance of thinking beyond Amazon's internal ecosystem and building a closed-loop traffic system encompassing both on and off-Amazon sources. It provides Amazon sellers with a fresh perspective on operational approaches, emphasizing external traffic generation and strategic pricing for rapid growth.

01/04/2026 Logistics Industry Insights
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