
Freight Forwarders Decry HB56 Platforms Operational Flaws
Freight forwarders are complaining about the poor user experience of the "HB56" (suspected Hong Kong Shipping Pass) platform, citing unstable access and cumbersome verification processes that affect work efficiency. Administrators acknowledge the shortcomings, and users are calling for improvements. Enhancing user experience is crucial for the development of freight forwarding information platforms, requiring increased technical investment, simplified verification procedures, attention to user feedback, and continuous maintenance and updates.