6 River Systems Upgrades Chuck Robot for Smarter Warehouses

6 River Systems has significantly upgraded its Chuck collaborative mobile robot platform, enhancing capacity, safety, and ease of use. This aims to help warehouses improve efficiency, reduce costs, and address the challenges of e-commerce order growth and labor shortages. This upgrade solidifies Chuck's leading position in smart logistics, guiding the industry towards greater efficiency and intelligence. The improvements focus on optimizing workflows and providing a more user-friendly experience for warehouse staff, ultimately boosting productivity and streamlining operations.
6 River Systems Upgrades Chuck Robot for Smarter Warehouses

In a significant development for warehouse automation, 6 River Systems (6RS), a subsidiary of Shopify, has announced a comprehensive upgrade to its Chuck collaborative mobile robot platform. The enhancements aim to establish Chuck as "the most flexible and efficient collaborative mobile robot in the industry."

Enhanced Capacity and Performance

The upgraded Chuck platform features a workspace expanded to six levels, offering 43.5 square feet (4.0 square meters) of total area—three times larger than comparable systems. The maximum payload capacity has also increased to 200 pounds (90.7 kilograms), enabling handling of heavier items while reducing physical strain on workers.

Key Upgrades Include:

  • Expanded workspace: 6-level design with 43.5 sq ft capacity
  • Increased payload: 200-pound maximum capacity
  • Safety enhancements: Patent-pending system meeting CE and UL1740 standards
  • Improved ergonomics: Redesigned interfaces minimize operator fatigue

Addressing Industry Challenges

Fergal Glynn, VP of Marketing at 6RS, explained the rationale behind the upgrades: "Our analysis of two years' worth of customer feedback and operational data revealed a clear need for robots capable of handling larger, heavier items while maintaining efficiency."

The improvements come as warehouses face mounting pressure from e-commerce growth and labor shortages. Glenn Sutton, Senior VP at Ingram Micro Commerce & Lifecycle Services, noted: "Operational efficiency is critical for delivering accurate, fast fulfillment experiences. 6RS's solutions help us increase throughput while managing labor constraints."

Competitive Advantages

The upgraded Chuck platform offers several competitive differentiators:

  • Greater configurability with triple the capacity of comparable systems
  • Global compliance with CE, UL, and CSA standards
  • Intuitive operation with universal visual cues to accelerate training

Additional software capabilities including case replenishment, single-item batching, mobile sort walls, and dynamic zoning further enhance the platform's versatility.

Future Developments

6RS plans to showcase new automated tote-handling functionality at next month's MODEX trade show in Atlanta. Glynn noted this feature will "allow warehouses to reallocate indirect labor associated with tote handling to other operational areas."

The upgrades position Chuck as a solution for warehouses seeking to improve efficiency amid rising labor costs and growing e-commerce demands. With its enhanced capacity, safety features, and ergonomic design, the platform aims to set new benchmarks for collaborative mobile robotics in logistics operations.