IATA Criticizes Guyana Airports Manual Fees Demands Transparency

The International Air Transport Association (IATA) has criticized Cheddi Jagan International Airport in Guyana for its manual collection of fees, which increases passenger inconvenience. IATA is calling for transparent dialogue with airport management, adherence to international standards for calculating fees, and the establishment of industry cooperation mechanisms. This aims to promote the sustainable development of Guyana's aviation industry and its economic prosperity. IATA emphasizes the need for a collaborative approach to ensure fair and efficient operations at the airport, benefiting both airlines and passengers.
IATA Criticizes Guyana Airports Manual Fees Demands Transparency

The aviation industry is facing a significant challenge in Guyana as the International Air Transport Association (IATA) has publicly criticized the management of Cheddi Jagan International Airport (CJIA) and Guyana's Ministry of Public Infrastructure over controversial fee collection practices. The 2023 dispute centers on airport security charges and passenger service fees, raising broader questions about transparency and cooperation in global aviation.

Background of the Controversy

Cheddi Jagan International Airport, located near Georgetown, serves as Guyana's primary international gateway. With the country's rapid economic growth fueled by oil discoveries, CJIA has experienced substantial increases in passenger and cargo traffic. This expansion led to major infrastructure upgrades at the airport, followed by new fee implementations to cover operational costs.

While fee adjustments are common practice worldwide, CJIA's approach has drawn particular scrutiny. The airport management introduced mandatory security fees and new passenger service charges without establishing standard collection mechanisms through IATA's global systems.

IATA's Public Rebuke

Peter Cerda, IATA's Vice President for the Americas, issued a strongly worded statement condemning CJIA's manual fee collection process as "a step backward for global aviation." The association maintains that standard industry practice integrates government-mandated fees into ticket prices through automated systems, which are then remitted to authorities.

The manual collection process at CJIA requires airlines to collect fees separately during check-in or arrival, creating multiple operational challenges:

  • Increased passenger inconvenience through additional queues and processing time
  • Reduced airport efficiency with added administrative burdens
  • Higher potential for disputes due to unclear fee structures
  • Elevated operational costs for airlines managing separate collections

Transparency Concerns

Beyond collection methods, IATA has questioned the transparency of CJIA's fee calculations. The association alleges non-compliance with International Civil Aviation Organization (ICAO) standards outlined in Document 9082, suggesting potential irregularities in how fees are determined.

Industry Implications

The dispute highlights several critical issues in global aviation governance:

  • Variations in airport management models between state-run and private operations
  • Inconsistent application of international standards across regions
  • Competing interests between airports, airlines, and governments in revenue distribution

The controversy has already impacted passenger experiences and airline operations, with potential consequences for Guyana's tourism sector and international reputation as it seeks to attract business travelers and investors.

Path Forward

IATA has called for immediate dialogue to resolve the dispute, proposing several measures:

  • Adoption of transparent fee calculation methodologies aligned with ICAO standards
  • Integration of fees into automated ticketing systems
  • Establishment of cooperative frameworks between airports and airlines

The association cites successful models at Singapore Changi, Hong Kong International, and Dubai International airports as examples of efficient fee management through industry collaboration.

As the situation develops, aviation stakeholders will be watching whether CJIA management engages constructively with IATA to implement solutions that balance operational needs with passenger convenience and industry standards.