Imagine a world where global trade flows seamlessly—where goods cross borders faster and at lower costs, businesses compete more efficiently in international markets, and consumers enjoy a wider selection of affordable products and services. This vision relies heavily on modernized customs operations and trade facilitation, a mission the World Customs Organization (WCO) is advancing through its growing cadre of certified Customs Modernization Advisors (CMAs) and Mercator Programme Advisors (MPAs).
Capacity-Building Initiative
To support member states in strategic planning and implementation of the World Trade Organization's Trade Facilitation Agreement (TFA), the WCO conducted back-to-back certification workshops from February 1-5 and 8-12, 2016, in Pretoria, South Africa. Funded by the United Kingdom under the WCO-UK Department for International Development (DFID) Eastern and Southern Africa (ESA) Programme and the UK Revenue and Customs (HMRC)-WCO-UNCTAD project, with organizational support from the South African Revenue Service, these workshops aimed to expand the pool of WCO-certified experts.
Rigorous Evaluation Process
Twenty-four customs officials from WCO's ESA and Western/Central Africa (WCA) regions underwent comprehensive assessment through test exercises, presentations, role-playing scenarios, group activities, and plenary discussions. Evaluators examined candidates' mastery of WCO instruments and TFA provisions, along with their ability to:
- Demonstrate expertise: Show deep understanding of customs modernization theories, practices, and international standards
- Apply strategic thinking: Analyze challenges, identify opportunities, and propose actionable solutions
- Communicate effectively: Convey complex information clearly to diverse audiences
- Exercise leadership: Guide teams and motivate stakeholders in modernization efforts
Certification Outcomes
Fifteen participants successfully completed the initial certification phase across both workshops, qualifying for field assignments under the Mercator Programme to finalize their credentials. This brings the total to 41 CMA/MPA candidates certified through five WCO training cycles since the program's inception.
Expert Roles in Trade Transformation
Upon full certification, these advisors will:
- Provide technical guidance on TFA implementation and customs reforms tailored to national contexts
- Deliver capacity-building programs to enhance customs officials' skills
- Facilitate cross-border knowledge sharing of best practices
- Strengthen partnerships between customs administrations and trade stakeholders
The Mercator Programme's Strategic Importance
As the first multilateral trade agreement concluded under WTO auspices, the TFA represents a watershed moment for global commerce. By streamlining customs procedures, enhancing transparency, and fostering cooperation, the agreement particularly benefits developing nations seeking deeper integration into global value chains.
WCO's Forward Momentum
The organization continues to drive customs modernization through standard-setting, technical assistance, and now through this expanded expert network. Future initiatives may include enhanced training curricula, digital collaboration platforms for advisors, and closer engagement with private sector partners to align reforms with commercial needs.
Global Trade Implications
This capacity expansion promises significant impacts:
- Accelerated TFA adoption across member states
- Optimized customs clearance processes reducing trade costs
- Increased commercial activity and consumer benefits
- Enhanced national competitiveness through efficient border management
As more countries embrace these modernization efforts, the foundation strengthens for a more interconnected, efficient global trading system—one where reduced administrative barriers translate into tangible economic gains worldwide.