Colombia Customs Businesses Collaborate to Streamline Trade

With the support of SECO-WCO GTFP, Colombian Customs hosted a trade facilitation forum. The forum focused on the WTO Trade Facilitation Agreement, shared experiences from Abu Dhabi's customs reform, and explored the impact of disruptive technologies on the future of customs. The goal was to support DIAN's customs transformation, creating an efficient, transparent, and modern customs system. Ultimately, this initiative aims to promote trade development in Colombia by streamlining processes and embracing innovation within the customs framework.
Colombia Customs Businesses Collaborate to Streamline Trade

What will the future of cargo clearance look like? Will it be a more efficient digital process or a smarter approach to risk management? On June 28, 2022, Colombia’s National Tax and Customs Directorate (DIAN), with support from the Swiss State Secretariat for Economic Affairs and the World Customs Organization’s Global Trade Facilitation Program (SECO-WCO GTFP), hosted a forum titled "How the World Envisions the Future of Customs" to explore these pressing questions.

The hybrid event brought together approximately 200 participants from DIAN’s various departments and Colombia’s private sector. Beyond serving as a platform to exchange best practices in trade facilitation, the forum marked the official launch of DIAN’s newly established Vice Directorate of Trade Facilitation and Foreign Trade Services—a significant step forward in Colombia’s trade modernization efforts.

WTO Trade Facilitation Agreement: A Catalyst for National Competitiveness

Participants analyzed the tangible impact of the World Trade Organization’s (WTO) Trade Facilitation Agreement on Colombia’s competitiveness. Through case studies, attendees recognized that simplifying customs procedures, enhancing transparency, and fostering collaboration are critical to reducing trade costs and driving economic growth. Abu Dhabi’s success in customs reform and modernization offered valuable insights for Colombia’s own journey.

Embracing Disruptive Technologies to Redefine Customs

Officials and experts from the World Customs Organization (WCO) shared groundbreaking perspectives on how emerging technologies will reshape customs operations, including:

  • Artificial Intelligence (AI): Enabling smart risk assessment, automated classification, valuation, and anti-smuggling efforts.
  • Blockchain: Enhancing supply chain transparency and security while reducing fraud and errors.
  • Internet of Things (IoT): Real-time cargo tracking for accurate logistics data and optimized clearance processes.
  • Big Data Analytics: Identifying risks and trends to allocate resources more effectively.

These innovations promise to make customs operations more efficient, intelligent, and secure. Colombia’s proactive adoption of such technologies aims to build a future-ready customs system aligned with evolving trade demands.

DIAN’s Transformation: Building an Efficient, Transparent, and Modern Customs Authority

The forum bolstered DIAN’s ongoing modernization efforts. By leveraging international best practices, DIAN is advancing reforms to achieve key objectives:

  • Streamlining and harmonizing customs procedures to eliminate red tape.
  • Increasing transparency through accessible regulations and procedures.
  • Strengthening collaboration with government agencies, businesses, and international bodies to combat trade crimes.
  • Investing in cutting-edge technology to enhance accuracy and efficiency.
  • Developing a skilled workforce to meet future trade challenges.

While DIAN’s transformation requires sustained commitment, the forum provided renewed momentum for Colombia’s trade aspirations.

Global Trade Facilitation Program: Accelerating Customs Modernization Worldwide

The SECO-WCO GTFP supports customs modernization globally through technical assistance, capacity building, and knowledge sharing. As a key partner, DIAN benefits from WCO expertise to improve efficiency, transparency, and security—ultimately fostering trade growth.

Conclusion: A Shared Vision for Trade

The collaboration between DIAN and Colombia’s business community underscores a collective commitment to an open, cooperative, and mutually beneficial trade future. Through continuous innovation, Colombia is poised to create a more competitive trade environment, attracting investment and driving economic prosperity.