Amazon Sellers Hit by Account Freezes During Peak Season

Cross-border e-commerce sellers are facing severe challenges due to account suspensions and fund freezes, highlighting the critical importance of compliant operations for survival. Despite a cooling market, the period from October to December still presents a potential peak season. Sellers need to focus on refined operations, optimize ad spending, and improve ROI to break through the competition and achieve profitability. This requires a strategic approach to navigate the current landscape and maximize opportunities during the upcoming peak season.
Amazon Sellers Hit by Account Freezes During Peak Season

The aftershocks of last year's mass account suspensions on Amazon had barely subsided when a new wave of fund confiscations swept through the platform. Numerous sellers recently reported their Amazon account balances being wiped clean, with staggering amounts involved. This raises urgent questions: Where exactly does Amazon draw its compliance red lines? And how can sellers protect themselves while scrambling to salvage the critical year-end shopping season?

Account Purge: A Merchant's Worst Nightmare

One distraught seller revealed that over ¥10 million ($1.4 million) was abruptly cleared from their accounts across multiple Amazon marketplaces, erasing years of hard work. Even more shocking, another merchant reported complete fund liquidation across thirty marketplace accounts totaling more than ¥20 million ($2.8 million) - a devastating blow for any business.

Initially, some small and medium sellers dismissed these as isolated incidents. However, as similar cases multiplied, panic spread rapidly through the seller community. Warning signs had emerged earlier when Amazon banned over 13,000 Pakistani seller accounts, signaling a pre-holiday season crackdown on policy violations. The purge soon expanded globally, ensnaring Chinese sellers. Notably, the targets primarily involved accounts with positive balances, while those owing money remained untouched - suggesting Amazon's focus on recouping allegedly ill-gotten gains rather than collecting debts.

Platform Rules: Survival Under Strict Enforcement

Some sellers expressed understanding of Amazon's harsh measures, acknowledging that strict enforcement protects compliant merchants and maintains fair competition. Amazon has consistently emphasized its prohibition against artificial review manipulation, warning that violations result in permanent sales privileges revocation and complete fund forfeiture - an absolute red line no seller should cross.

Yet when suspensions and fund freezes occur, the appeals process proves notoriously difficult. Even when pursuing formal complaints, appeals or arbitration, success rates remain minimal while costs and timelines balloon. For sellers, compliance isn't just ideal - it's existential. As industry experts continually stress, avoiding seasonal fraud, malicious negative reviews, fake feedback and other prohibited practices represents the only sustainable path for long-term platform survival.

Market Downturn: Declining Orders and Shaken Confidence

Beyond account suspensions, cross-border e-commerce faces mounting challenges. Global economic slowdowns, geopolitical risks and supply chain instability compound seller pressures. Since September, order volumes have dropped sharply, with many merchants reporting 50% year-over-year sales declines. Facing dismal performance metrics, sellers tread carefully as anxiety intensifies.

Delayed Peak Season: October May Bring Relief

Slumping orders don't necessarily spell peak season's demise - merely its postponement. Sellers maintaining steady operations could still capitalize on golden opportunities from October through December. Several factors offer hope: Continued ocean freight rate declines and favorable USD-RMB exchange rates provide breathing room for U.S. marketplace sellers. Meanwhile, industry shakeouts over recent years have weeded out cutthroat competitors, potentially easing destructive price wars. Additionally, traditional Western holidays like Halloween, Thanksgiving, Christmas and Black Friday promise substantial consumer demand. Whether Amazon sellers convert these opportunities into profitability depends on their coming months' execution.

Peak Season Strategy: Master Merchants Plan Ahead

Seasoned sellers already strategize for the October-December rush, recognizing peak season's unmatched potential for sales growth, inventory clearance and brand building. However, in today's hypercompetitive environment, quality products alone prove insufficient. Effective advertising becomes the critical differentiator.

Advertising Dilemma: Breaking Through the Spend Spiral

One outdoor equipment seller shared revealing figures: While generating over $6 million in annual Amazon sales, advertising consumed $3-4 million - more than half their revenue. After deducting logistics, procurement and miscellaneous expenses, advertising costs actually produced net losses. Such cases explain why some merchants end their Amazon year deep in the red despite substantial sales.

Skyrocketing ad spend exhausts sellers confronting persistent challenges: New products struggling with high Advertising Cost of Sale (ACOS) for six months, generating orders without profits; campaigns that collapse when paused; clicks without conversions burning budgets; stagnant keyword expansion preventing rank improvements; massive ad investments yielding negligible order growth.

Improving Amazon advertising return on investment (ROI) has become sellers' daily imperative - where every saved dollar means pure profit. Without professional campaign management skills, achieving satisfactory results grows increasingly difficult.

The Path Forward: Precision Operations to Boost ROI

Facing Amazon's strict enforcement and punishing ad costs, sellers must evolve from brute-force approaches to precision operations. Compliance remains paramount - avoiding policy red zones ensures account security. Simultaneously, deep understanding of Amazon's advertising algorithms and advanced targeting techniques can lift conversion rates and ROI. Beyond advertising, product quality, customer service and brand development form essential competitive advantages. Only through such comprehensive excellence can sellers navigate turbulent markets, capitalize on seasonal opportunities, and achieve sustainable profitability.