Douyin Tightens Ecommerce Rules to Boost Sales

This article provides an in-depth interpretation of the latest Douyin Store Alliance rules, covering product admission standards, store entry requirements, and product listing processes. It helps you master the traffic code and improve store performance. By understanding and optimizing operations according to these rules, you can tap into the e-commerce market's potential and achieve success.
Douyin Tightens Ecommerce Rules to Boost Sales

Imagine your premium products as deep-sea pearls, waiting to be discovered by discerning buyers. In Douyin's vast e-commerce ocean, the Premium Alliance serves as the critical bridge connecting merchants with influencers and reaching millions of potential customers. However, navigating these waters successfully requires thorough understanding of the latest platform rules.

1. Premium Alliance Product Entry: Higher Standards, Greater Rewards

Previously, simply opening a Douyin shop granted automatic access to the Premium Alliance. Now, the platform enforces stricter quality and service requirements. Products must meet these key metrics to qualify for promotion:

  • 24-hour payment-to-shipment rate ≥45%: Logistics speed becomes crucial. The window between payment and courier pickup directly impacts user experience.
  • Customer service satisfaction rate ≥65%: Post-sale support quality significantly affects user perception and retention.

Critical Note: Products failing to maintain these standards face immediate removal from the Premium Alliance. Particular attention should be paid when:

  • 24-hour payment-to-shipment rate falls below 40%
  • Customer service satisfaction rate drops under 60%

How to Monitor Key Metrics:

  • Shipment Rate: Navigate to Douyin Shop Compass > Logistics > Logistics Overview > Timeliness Data > Select "24-hour payment-to-shipment rate" with 30-day data range
  • Satisfaction Rate: Access Douyin Shop Compass > Service > Experience Analysis > Customer Service Analysis > Select "Satisfaction Rate" with 30-day data range

The platform has implemented stricter category-specific requirements for certain products. Merchants should monitor official announcements for these specialized regulations.

Additional fundamental requirements remain essential:

  • 30-day product return rate must not exceed category-specific benchmarks
  • Jewelry/antique products with ≤10 orders require merchant experience scores ≥4.5
  • Down jacket category mandates merchant experience scores ≥4.6

2. Shop Eligibility for Premium Alliance: The Gateway to Success

Joining the Premium Alliance requires meeting stringent shop qualifications:

  • Basic Shop Requirements: Must be officially registered with normal operational status
  • Experience Score: Minimum 4.2 (4.4 for influencer marketplace activities)
  • Compliance Record: No history of counterfeit sales, prohibited items, fraudulent transactions, or platform violations
  • Violation Points: Shops with ≥4 serious violation points (Class B) within 30 days face restrictions
  • Brand Documentation: Must provide authentic, complete brand certification matching shop type
  • New Merchant Policy: Shops under 60 days old without experience scores are exempt from that requirement

3. Listing Products in Premium Alliance: Step-by-Step Guide

Once eligibility requirements are met, follow these steps to add products:

  1. Access backend: Douyin Shop > Premium Alliance > Plan Management > Product Placement > Standard Products
  2. Add products: Click "Add Product," search/select desired items, then click "Next"
  3. Set commission: Establish appropriate commission rates and sample request methods, then confirm

4. Monetizing Traffic: Partnering with Influencers

After listing in Premium Alliance, share product links with partnered influencers for promotion through live streams or showcases. Influencers' substantial follower bases can dramatically increase product visibility and sales velocity.

5. Ranking Optimization: Standing Out in the Marketplace

To maximize visibility within Premium Alliance, continuous optimization is crucial. Higher rankings increase selection likelihood by influencers and subsequent traffic. Focus on improving product titles, primary images, and detail pages to boost click-through and conversion rates.

Douyin's Premium Alliance represents a pivotal component of the platform's e-commerce ecosystem. Mastering current regulations while refining operational strategies positions merchants for success in this opportunity-rich marketplace. By enhancing product quality, optimizing service experiences, and actively collaborating with influencers, shops can achieve exponential sales growth.