Tokopedia Streamlines Payments with Pingpong Integration

Published: 01/04/2026
Tokopedia Payment Collection PingPong Cross-border Withdrawal
This article details how to use PingPong to collect payments on the Tokopedia platform, covering PingPong account registration, application for a receiving account, binding to the store backend, and the withdrawal process. PingPong aims to simplify cross-border payment collection, helping sellers manage their funds more efficiently. It provides a step-by-step guide to facilitate the process of receiving payments from Tokopedia through PingPong and withdrawing them to the seller's bank account.
Tokopedia Streamlines Payments with Pingpong Integration

Many merchants face challenges with Tokopedia's complex withdrawal procedures and high transaction fees, which can significantly reduce their earnings. Payment service provider PingPong offers a streamlined solution to simplify cross-border fund transfers for international sellers.

Step 1: Register a PingPong Account

The initial step involves creating a PingPong account to access their specialized payment services for e-commerce platforms.

Step 2: Apply for Tokopedia Collection Account

  1. Log into your PingPong account and select Tokopedia from the platform options
  2. Complete store information and establish the store connection
  3. The system automatically generates a Virtual Account number within one minute
  4. View your dedicated collection account details under "Platform Collection - Store Management - Store Details"

Step 3: Link Payment Account to Tokopedia Store

  1. Access the Tokopedia seller dashboard and navigate to SALDO (Balance)
  2. Select "TARIK SALDO" (Withdraw)
  3. Click "TAMBAH REKENING" (Add Bank Account)
  4. Enter your PingPong collection account details (account holder name displays as PINGPONG GLOBAL HOLDINGS LIMITED)
  5. Save the information to complete the binding process

Step 4: Initiate Withdrawal and Submit Order Details

  1. After account binding, submit withdrawal requests (Tokopedia charges IDR 2,900 per transaction)
  2. Download the goods trade template from PingPong's Order Management section
  3. Accurately complete the order information following the template format
  4. Upload the document for system verification

Following approval, funds transfer securely to the merchant's PingPong account. The service aims to reduce administrative burdens for cross-border sellers, allowing greater focus on business expansion rather than payment processing complexities.

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