Navigating Coupang's CGF (Coupang Global Fulfillment) warehouse entry process can be daunting for new sellers. With intricate steps and potential hidden costs, many beginners feel overwhelmed. This guide breaks down the process into actionable steps, helping sellers avoid pitfalls, reduce expenses, and streamline operations.
CGF Warehouse Entry: A Three-Step Strategy
The CGF entry process is divided into three key phases: online application, packaging, and shipping. Each step is explained in detail to ensure even novice sellers can follow along.
1. Online Application: Precision Matters
Access the CGF Application Portal: Log in to your Coupang seller account and locate the CGF entry request section.
Select Entry Date and Return Address: The entry date is critical. Account for shipping time based on your location. For example, if shipping to the Weihai warehouse from northern regions, a 16th shipment might target an 18th entry date. Southern shipments require more lead time (e.g., 21st–22nd). While late arrivals historically haven’t triggered returns, buffer time minimizes risk. The return address must be accurate to avoid failed returns.
Add Products and Quantities: Input the items and quantities for entry. Coupang allows bulk submissions for efficiency.
Review Details: Double-check SKUs and quantities to prevent errors.
Verify Warehouse Address: This step is crucial. Coupang doesn’t transfer misrouted shipments—they’re returned at your expense. Confirm the warehouse code and address meticulously.
2. Packaging: Details Define Success
Print Barcodes: After submitting the application, download and print product barcodes. Each item requires a barcode for identification.
Boxing Strategies:
- Single Product, Single Box: For small quantities (e.g., 10 units of Product A), use one box. Attach the provided label externally and place the packing slip inside. The PDF will be one page.
- Single Product, Multiple Boxes: For larger quantities (e.g., 10 units of Product B split into two boxes), label each item and box separately. The PDF will have multiple pages—match slips to boxes and label each exterior. Number boxes (e.g., "1/2") for clarity.
Pro Tip: Use uniform boxes, seal them securely, and cushion fragile items. Numbering boxes aids tracking.
3. Shipping: Email Communication Is Essential
After packing, Coupang prompts you to email shipping details. Include:
- Recipient: Coupang01.sdsc@; 1692892355@
- Subject: "CGF Entry Reservation + [Approval Number]"
- Attachment: Packing slip PDF
- Body: Vehicle license plate, driver’s name/contact, vehicle weight, entry date (≤ arrival date), and box count.
Track the entry via your seller account. Click the blue approval number for warehouse details.
Pro Tip: Verify all data before sending. Coordinate with logistics providers and retain email copies.
Frequently Asked Questions
Q: Lost entry labels?
A: Re-download them from your Coupang account.
Q: Incorrect quantity submitted?
A: Cancel and resubmit if unsent. For shipped items, contact Coupang support.
Q: How long does entry take?
A: Typically 1–3 business days post-arrival, depending on warehouse volume.
Q: Why might entry fail?
A: Causes include unreadable labels, damaged goods, quantity mismatches, or wrong warehouse.
Conclusion
While Coupang’s CGF entry process involves multiple steps, attention to detail ensures smooth execution. This guide equips sellers with the knowledge to navigate the system efficiently, saving time and costs during peak seasons.