For international shoppers who have struggled with bulk deliveries, Flexport now offers an innovative solution to simplify the receiving process. The logistics company has upgraded its services to allow customers to split their shipments, with the option to send select packages directly to residential addresses.
Simplified Process: Direct Home Delivery for Smaller Packages
The new service addresses common challenges faced by customers who previously had to receive all packages at a single location. With the package splitting option, individuals can now choose to have one or two boxes delivered directly to their homes while the remainder goes to a business address.
This solution proves particularly useful for personal items, home decor, or urgently needed products that customers want to receive immediately without going through additional transfer processes.
Customized Solutions Tailored to Individual Needs
Flexport emphasizes the importance of personalized service in its new offering. The company works with clients to create customized delivery plans based on specific requirements, whether for sending samples to residences or delivering gifts directly to recipients.
To arrange the service, customers need to provide:
- Complete residential address
- Number of boxes for home delivery
- Dimensions and weight of each box
- Clear identification method for the designated boxes
Transparent Pricing Structure
The company maintains full transparency regarding potential additional costs associated with residential deliveries. These may include elevator fees or residential delivery surcharges, all clearly itemized on final invoices.
Implementation and Considerations
Customers are advised to provide accurate delivery information to ensure smooth service. Detailed address information helps prevent delays, while clear package identification avoids confusion during the sorting process.
Special requests regarding delivery timing or methods can be accommodated when communicated in advance. Flexport recommends submitting delivery preferences at least one to two business days before the scheduled shipment arrival.
Service Limitations
The service primarily accommodates smaller packages, with larger boxes or multiple items potentially incurring additional fees. Deliveries to remote locations may also be subject to extra charges depending on the specific area.
Flexport's package splitting option represents part of the company's broader initiative to enhance logistics flexibility and customer convenience in international shipping.