Have you ever struggled to track the land transport phase following ocean freight delivery? After completing the lengthy sea voyage, uncertainty about final delivery timing can create logistical challenges. Maersk's platform offers a convenient land transport tracking feature that provides visibility into the crucial "last mile" of shipment delivery.
Step-by-Step Guide to Access Land Transport Information
1. Log in to Your Maersk Account
Begin by visiting Maersk's official website and locating the user profile icon in the top right corner. Click to log in with your credentials. New users must complete registration first. Upon successful login, you'll access the Maersk Hub dashboard, your central portal for managing all shipping information.
2. Locate Your Shipment
The Hub interface features a "Track shipments" search field. Enter relevant identifiers such as bill of lading numbers, booking references, or other cargo tracking details. The system will display matching shipments after you initiate the search.
3. Access Shipment Details
From the results list, select your desired shipment to view its comprehensive details page. This section displays all relevant information including current transport status, estimated arrival times, and crucially, land transport specifics.
4. Navigate to Container Information
The details page contains multiple tabs including "Overview," "Documents," and "Containers." Select the "Containers" tab to view all containers associated with the shipment.
5. Review Land Transport Instructions
Within the container list, locate your specific container and click "Show details" to expand comprehensive information. This includes dimensional data, weight specifications, and most importantly, the "Land transport instructions" section containing pickup locations, delivery addresses, and any special handling requirements.
User Access Privileges for Land Transport Information
Maersk implements strict access controls to ensure data security and privacy for land transport details. The platform grants different permission levels based on user roles:
Export Land Transport Access
- Contract holders: Full access to all land transport information
- Booking parties: Access to booking-related transport details
- Shippers: Visibility into shipment-specific transport information
- Bill of lading consignees: Access to documents-related transport data
- External customs brokers: View customs-related transport information
- Suppliers: Access to supply chain-related transport details
Import Land Transport Access
- Consignees: Full access to receiving-related transport information
- First notify parties: Visibility into notification-related transport details
- Additional notify parties: Access to supplementary notification information
- Release parties: View cargo release-related transport data
- Domestic customs brokers: Access to import customs documentation
- Domestic freight forwarders: Visibility into forwarding-related transport details
Content of Land Transport Information
Land transport details typically include these key elements:
- Pickup specifications: Precise location and time window for cargo collection
- Delivery parameters: Exact destination address and scheduled arrival timeframe
- Transportation method: Identification of vehicle type (truck, rail, etc.)
- Special handling instructions: Temperature controls, hazardous material protocols, or unique packaging requirements
- Contact details: Operational contacts for pickup and delivery coordination
- Cost breakdown: Itemized land transport charges
- Driver information: When applicable, provides real-time tracking capabilities
Frequently Asked Questions
Why can't I view land transport information?
First verify your account permissions. If access should be available, contact Maersk support for assistance.
What if land transport details appear incorrect?
Immediately notify Maersk support with accurate information for prompt system updates.
How can I modify land transport instructions?
Request changes through Maersk support as early as possible. Note that adjustments may incur additional fees.
Where can I obtain land transport documentation?
The "Documents" tab within shipment details contains relevant transport files including delivery orders and waybills available for download.